S2108000084

Service Bulletin Details

Public Details for: S2108000084

Cel (check engine lamp) on, dtc P0197 engine oil temperature low


- 2021 - 2020 - 2019 -

Models from 2021
2021 JEEP GRAND CHEROKEE
Models from 2020
2020 JEEP GRAND CHEROKEE
Models from 2019
2019 JEEP GRAND CHEROKEE 
Case Number: S2108000084
Release Date:
03/30/2021
Symptom/Vehicle Issue: CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature
Low
Customer Complaint/Technician Observation: Owner complains of a check engine lamp
on. Technician observed PCM DTC – P0197 Engine Oil Temperature Low as stored or active.
Repair Procedure: Inspect the harness routing on the right side rear of the engine. Repair, isolate
and reposition the harness as needed Fig 1, 2, 3.
Fig 1
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
Reference location
XY221A
Fig 3
Fig 2
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
Reference location
XY221A
Fig 3
Fig 3
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020

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