TSB1700085-03082

Service Bulletin Details

Public Details for: TSB1700085-03082

This technical service bulletin describes the verification and resolution of fault code 5867 (aftertreatment diesel exhaust fluid dosing unit relay feedback- voltage below normal or shorted to low source) often leading to unnecessary replac


- 9999 -

Models from 9999
9999 CUMMINS B6.7
9999 CUMMINS ISB6.7
9999 CUMMINS ISL9
9999 CUMMINS L9
9999 CUMMINS X15 
3/25/2021
Fault Code 5867: PACCAR™ Chassis with Battery Disconnect Switch
Technical Service Bulletin
Technical Service Bulletin: TSB170085
Released Date: 08-Mar-2021
Fault Code 5867: PACCAR™ Chassis with Battery Disconnect Switch
Fault Code 5867: PACCAR™ Chassis with Battery Disconnect Switch
Warranty Statement
The information in this document has no effect on present warranty coverage or repair practices, nor does it authorize TRP or
Campaign actions.
Information Only - OEM Related Matter Not Covered By Cummins® - Contact Appropriate OEM Dealer or OEM Representative For
Additional Information
Contents
Product Affected
Engines:
ISB6.7 CM2350 B142
ISL9 CM2350 L111
X15 CM2350 X114B
X15 CM2350 X116B
B6.7 CM2350 B121B
L9 CM2350 L116B
Original Equipment Manufacturer (OEM):
PACCAR™ (Peterbilt or Kenworth chassis)
Only units equipped with battery disconnect switch
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Fault Code 5867: PACCAR™ Chassis with Battery Disconnect Switch
Issue
Symptom:
Fault Code 5867 (Aftertreatment Diesel Exhaust Fluid Dosing Unit Relay Feedback - Voltage Below Normal or Shorted to Low
Source) often leading to unnecessary replacement of OEM diesel exhaust fluid (DEF) pump relay or other components.
Root Cause:
PACCAR™ chassis do not provide a dedicated power source to the aftertreatment DEF dosing unit. Units equipped with battery
disconnect switches can interrupt the DEF system power down and purge sequence, logging Fault Code 5867.
Verification
If unit is equipped with a battery disconnect switch; clear fault codes, turn key to OFF position for two minutes, turn key to ON
position and see if Fault Code 5867 returns. If Fault Code 5867 does not return after being cleared, see Resolution section
below.
Resolution
Verify notification sticker directing proper power down procedures is affixed to chassis near battery disconnect switch. Contact
local PACCAR™ support location for battery disconnect power notification sticker See Figure 1 below.
Inform operator of proper power down procedure which requires two minutes before disconnecting power using battery
disconnect switch.
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Fault Code 5867: PACCAR™ Chassis with Battery Disconnect Switch
Figure 1, Battery Disconnect Direction Sticker.
Document History
Date
Details
2017-7-14
Module Created
2018-10-31
Added B6.7 CM2350 B121B and L9 CM2350 L116B to list.
2021-2-16
Clarified that PACCARTM is defined as Peterbilt or Kenworth chassis.
2021-3-8
Updated Figure 1.
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Fault Code 5867: PACCAR™ Chassis with Battery Disconnect Switch
Last Modified: 08-Mar-2021
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