TSB_ELE238
Service Bulletin Details
Public Details for: TSB_ELE238
Technical service bulletin: service action: bms/fatc operation logic improvement while battery charging (sa473) - this service action sa473 supersedes (tsb ele203/sa427 ), which is now closed. Please follow the updated information in this b
Models from 2017
2017 KIA SOUL EV |
Models from 2016
2016 KIA SOUL EV |
GROUP ELE MODEL 2016-2017MY Soul (PS EV) NUMBER 238 DATE April 2021 TECHNICAL SERVICE BULLETIN SUBJECT: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) NOTICE This Service Action (SA473) supersedes (TSB ELE203/SA427), which is now closed. Please follow the updated information in this bulletin for the noted issue. This bulletin provides the procedure to upgrade the Battery Management System (BMS) and Full Auto Temperature Control (FATC) software on some 2016-2017MY Soul (PS EV) vehicles, produced from May 21, 2015 through August 29, 2017, in order to improve air conditioning operation while the battery is charging. To correct this concern, apply the improved logic to the following two (2) systems: BMS and FATC using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 4 of this bulletin. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. Kia Diagnostic System (KDS) NOTICE A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer requesting to perform this repair outside the warranty period will require DPSM approval. Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage → Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes a list of affected vehicles. This issue number is SA473. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. Circulate To: X General Manager X Service Advisors X Technicians X Service Manager X Parts Manager X Body Shop Manager Fleet Repair Page 2 of 9 SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) SUBJECT: ECU Upgrade Procedure: NOTICE If the high voltage battery pack or Battery management System (BMS) has been replaced, and Upgrade Event #379 or #501 have already been performed, only Upgrade Event #540 is needed. It is not necessary to perform BMS Upgrade Event #501 again. For more details, refer to the tables below, and to TSB ELE155, “BMS Logic Improvement after Replacement of Battery Pack or BMS”. Repair Scenarios (Refer to TSB ELE155 for details, ROM ID Table reproduced below) HV Battery Pack BMS BMS Reflash Y/N? FATC Reflash Y/N? Old Battery Pack BMS not previously updated with Event #379 Yes Yes Old Battery Pack (Previously Replaced) New BMS updated with Event #379 No Yes New Battery Pack BMS previously updated with Event #379 No Yes New Battery Pack New BMS, confirmed with updated ROM ID No Yes FOR REFERENCE ONLY: Upgrade Event #379 (from TSB ELE155) Model PSEV System Previous BMS Part No. HV Battery Part No. 37513-E4050 37510-E4050 37513-E4000 37510-E4000 BMS New ROM ID 4440, 4460, 4480, 4500, 4800, 4900, 5000, 5100, 5300, 5400, 5500 4442, 4462, 4482, 4502, 4802, 4902, 5002, 5102, 5302, 5402, 5502 HV Battery Part No. ROM ID 37510-E4250 5720 37510-E4200 5722 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 3 of 9 SUBJECT: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA427) To correct the condition noted on page 1, the BMS and FATC should be reprogrammed using the KDS download, as described in this bulletin. Upgrade Event Name 501. PS EV FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (BMS) 540. PS EV FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (FATC) NOTICE • • • • • • • • Confirm a fully charged battery with 12.3 volts or higher is necessary or the use of a fully charged jump starter box connected to the battery. Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash. All ECU upgrades must be done with the ignition key in the ‘ON’ position unless otherwise stated. Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure. DO NOT start the engine during ECU upgrade. DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade. When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine. ONLY use approved ECU upgrade software designated for the correct application. IMPORTANT It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU. NOTICE Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 4 of 9 SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) SUBJECT: NOTICE Both BMS and FATC systems require software upgrades. Note the current ROM ID(s) in the vehicle, in the event that automatic upgrade fails and manual upgrade is required. (Recommendation) Check the battery SOH (State of health) in service data and write it down on the R.O, in order to analyze EV vehicle status. ROM ID INFORMATION TABLE: Upgrade Event #501 (BMS) Model MY Type Elevated Temp. Hi-Volt. Batt. ECU P/N. 37510-E4050 17MY Previous New 37513-E4050 4440 4460 4480 4500 4800 4900 5000 5100 5200 5300 5400 5500 5520 4442 4462 4482 4502 4802 4902 5002 5102 5202 5302 5402 5502 5522 16-17MY PS (EV) ROM ID BMS ECU P/No. NonHeating 37510-E4000 37513-E4000 Elevated Temp. 37510-E4250 37513-E4050 5700 5720 NonHeating 37510-E4200 37513-E4000 5702 5722 ROM ID INFORMATION TABLE: Upgrade Event #540 (FATC) Model EM TM ECU P/No. ROM ID Previous New 16MY 97250-E4000, 97250-E4010, 97250-E4100, 97250-E4110, 97250-E4020, 97250-E4030, 97250-E4040, 97250-E4050, 97250-E4060, 97250-E4070, 97250-E4080, 97250-E4090, 97250-E4360, 97250-E4370, 97250-E4380, 97250-E4390, 97250-E4200, 97250-E4210, 97250-E4220, 97250-E4230 08 07 11 21 17MY 97250-E4001, 97250-E4011,97250-E4101, 97250-E4111, 97250-E4121, 97250-E4131, 97250-E4021, 97250-E4031, 97250-E4041, 97250-E4051, 97250-E4022, 97250-E4032, 97250-E4042, 97250-E4052, 97250-E4061, 97250-E4071, 97250-E4081, 97250-E4091, 97250-E4361, 97250-E4371, 97250-E4381, 97250-E4391, 97250-E4201, 97250-E4211, 97250-E4221, 97250-E4231, 97250-E4241, 97250-E4251, 97250-E4601, 97250-E4611, 97250-E4621, 97250-E4631 09 12 22 PS (EV) To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID and reference the Information Table as necessary. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 5 of 9 SUBJECT: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA427) NOTICE Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged. 1. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel. NOTICE The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable. 2. With the ignition ON, turn ON the KDS tablet. Select KDS from the home screen. 3. Confirm communication with VCI (A) and then configure the vehicle (B) using the AUTO VIN (C) feature. B A C 4. Select ECU Upgrade. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 6 of 9 SUBJECT: 5. SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #501 (BMS) and #540 (FATC). NOTICE The vehicle must be identified in Vehicle Selection to download an Event for that vehicle. 6. KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin. Select Auto Mode. CAUTION Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode. 7. Select the BMS/FATC system under the System selection menu. D Touch ID Check (D) and confirm that the latest update is available. Select Upgrade Event #501 and #540 and select Upgrade to continue. 8. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade part (1/2) (E) will download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the ECU. CAUTION E F Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 7 of 9 SUBJECT: 9. SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA427) If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Touch OK and restart the procedure from step 4. NOTICE If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI-II. Contact GIT America Help Desk at (888) 542-4371 or Techline. 10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Touch OK to continue. 11. Once the upgrade is complete, touch OK to finalize the procedure. 12. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 13. Start the engine to confirm proper operation of the vehicle. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 8 of 9 SUBJECT: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) Manual Upgrade Procedure: NOTICE The manual upgrade should ONLY be performed if the automatic upgrade fails. If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place it back in the ON position to reset the control unit BEFORE performing manual upgrade. See table below for Manual Mode passwords. Manual Mode ECU Upgrade Passwords Menu Password PS EV BMS: 37513-E4050 (4440/460/480/500/800/900, 5000/100/200/300/400/500) 4050 PS EV BMS: 37513-E4050 (5700) 4051 PS EV BMS: 37513-E4000 (4442/462/482/502/802/902, 5002/102/202/302/402/502 4000 PS EV BMS: 37513-E4000 (5702) 4001 PS EV FATC (17MY): 97250-E4001~E4631 (09, 12) 7250 PS EV FATC (16MY): 97250-E4000~E4230 (07~08, 11) 7251 1. Within the ECU Upgrade screen displayed, select Manual Mode. 2. Select the BMS and FATC system(s) under the System selection menu. Select Upgrade Event #501 (BMS) and #540 (FATC) and select Upgrade to continue. 3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 4, and select OK. 4. Enter the appropriate password from the Manual Mode password table above and select OK. 5. The upgrade will begin and the progress of the upgrade will appear on the bar graph. 6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Touch OK to continue. 7. Once the upgrade is complete, touch OK to finalize the procedure. 8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 9. Start the engine to confirm proper operation of the vehicle. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021 Page 9 of 9 SUBJECT: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA427) AFFECTED VEHICLE RANGE: Model Production Date Range Soul (PS EV) May 21, 2015 to August 29, 2017 WARRANTY INFORMATION: N Code: N99 C Code: C99 Claim Type V Causal P/N 37513 E4050 Qty. Repair Description Labor Op Code (SA473) BMS and FATC Logic Improvement* 210031R0 0 FATC Logic Improvement (Only)* Op Time Replacement P/N Qty. 0.3 M/H N/A 0 210031R1 *Refer to page 2 for important details on required Upgrade events. NOTICE VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SA473 when accessing the WebDCS system. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: SA473 Soul (PS EV) April 2021