10-98-20R

ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
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CLAIMS PERSONNEL
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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© 2020 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY: 2018MY Forester
		 2018-19MY WRX
		
SUBJECT:
NUMBER: 10-98-20R
DATE: 10/07/20
REVISED: 04/05/21
New Air Conditioning (A/C) Compressor Availability
INTRODUCTION:
This bulletin announces availability of new A/C compressor assemblies designed to address customer
concerns of reduced system performance accompanied by a rattling and / or scraping type sound.
These conditions can result if an internal failure occurs within the compressor. The repair involves
replacement of the a/c compressor assembly.
PRODUCTION CHANGE INFORMATION:
The new A/C compressor assemblies were incorporated into production starting with the following
VINs:
•
Forester:
KH433586
•
WRX:
K9813725
PART INFORMATION:
Description
COMPRESSOR ASSEMBLY
Part Number
Application
73111FJ041
Forester
73111VA001
WRX
IMPORTANT: Whenever installing one of these new A/C compressor assemblies, the applicable
drive belt MUST be replaced along with it as a set.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 10-98-20R; Revised: 04/05/21
Page 1 of 2
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
This Service Procedure involves an inspection of the 10-digit Serial Number on the compressor label
to determine the unit’s production date BEFORE ordering / replacing the assembly.
In this example (710043880), the “7” indicates the production year as
2017 (an “8” would be 2018, etc.). The next 2 digits, “10” indicates
October as the production month (a “09” would be September, etc.).
NOTE: Any compressor with a production date of 810 or HIGHER
(October 2018 or newer) had the new valve component installed at
manufacture and does NOT require replacement.
After confirming the customer’s system performance and / or sound concern AND the label Serial
Number is determined to be 809 or before, proceed with replacing the A/C compressor assembly
following the procedure in the applicable Service Manual.
The service procedures for A/C Compressor replacement remain unchanged. Always refer to the
applicable Service Manual and review the full requirements of the repair being performed. The
Service Manual procedures contain information critical to performing an effective repair the
first time, every time. This includes but is not limited to important SAFETY precautions, proper
inspection criteria, necessary special tools, required processes and related one-time-use parts needed
for a complete and lasting repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru
Added Security Classic or Gold plan, this repair may be submitted using the following claim
information:
Labor Description
Labor
Operation #
Labor
Time
A/C COMPRESSOR ASSY R&R (inc. testing)
B014-002
0.5
EVACUATE & RECHARGE A/C SYSTEM
C010-101
1.0
Fail Code
DSB-25
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 10-98-20R; Revised: 04/05/21
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