ITB18-010C
Service Bulletin Details
Public Details for: ITB18-010C
Models from 2019
2019 INFINITI Q70 |
2019 INFINITI QX30 |
Models from 2016
2016 INFINITI Q50 |
2016 INFINITI Q50 HYBRID |
Classification: Reference: Date: AN18-004C ITB18-010C March 11, 2021 SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2016-2017 Q50 (V37) 2016-2017 Q50 Hybrid (V37) 2017 Q60 (CV37) 2018-2019 Q70 (Y51) 2018 Q70 Hybrid (HY51) 2017-2019 QX30 (H15) APPLIED SYSTEM: Vehicles equipped with Telematics SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or incorrect: B2EF0 – INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD) B130C – TCU (TELEMATICS CONTROL UNIT) PAIRING ERROR If one of these DTCs is stored, follow the steps listed below along with the ESM to complete the required repairs. DTC B2EF0 – INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD): 1. Start the engine and let it idle for 30 minutes (to allow charging of the TCU internal battery). 2. Erase the DTC. If the DTC erases, the repair is complete. If the DTC will not erase, replace the TCU. DTC B130C – TCU (TELEMATICS CONTROL UNIT) PAIRING ERROR: 1. Collect all keys, and then re-register them to the vehicle. 2. Erase the DTC. If the DTC erases, the repair is complete. If the DTC will not erase, replace the TCU. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/2 CLAIMS INFORMATION Refer to the current Infiniti Warranty Flat Rate Manual and submit a claim for the repairs performed. AMENDMENT HISTORY PUBLISHED DATE February 27, 2018 REFERENCE DESCRIPTION ITB18-010 Original bulletin published March 26, 2018 ITB18-010A SERVICE INFORMATION revised January 23, 2020 ITB18-010B APPLIED VEHICLES revised March 11, 2021 ITB18-010C Classification Number updated 2/2 ITB18-010C