TSB-21-42A-002
Service Bulletin Details
Public Details for: TSB-21-42A-002
This technical service bulletin was sent to dealers informing them of the addition of system and dtc/circuit diagnosis for the front/rear power window motors to the power window control system section of the service manual.
- 2022 -
Models from 2022
2022 MITSUBISHI OUTLANDER |
Page 1 of 7 TSB-21-42A-002 SUBJECT: UPDATES TO 2022 OUTLANDER POWER WINDOW CONTROL SYSTEM - SERVICE MANUAL REVISION No: TSB-21-42A-002 DATE: April 2021 MODEL: 2022 Outlander CIRCULATE TO: [ ] GENERAL MANAGER [ X ] PARTS MANAGER [ X ] TECHNICIAN [ X ] SERVICE ADVISOR [ X ] SERVICE MANAGER [ X ] WARRANTY PROCESSOR [ ] SALES MANAGER PURPOSE This TSB provides Power Window Control System of the affected Service Manual, to add System and DTC/Circuit Diagnosis for the Front/Rear Power Window Motors. AFFECTED VEHICLES D 2022 Outlander AFFECTED SERVICE MANUAL D 2022 Outlander Service Manual, Group 42A-Body Please add the following six pages to the 2022 Outlander Service Manual, Group 42A-Body −> Power Window Control System section. Copyright 2021, Mitsubishi Motors North America, Inc. Continued The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com). (5084) Page 1 of 6 Page 2 of 7 TSB-21-42A-002 1 POWER WINDOW CONTROL SYSTEM CONTENTS SYSTEM DESCRIPTION . . . . . SYSTEM . . . . . . . . . . . . . . . . . . . . . . . Fail-safe . . . . . . . . . . . . . . . . . . . . Pages 2 - 3 5 13 16 DTC/CIRCUIT DIAGNOSIS . . . . B2C42-04 FRONT POWER WINDOW MOTOR RH . . . . . . . . . . . . . . . . . . . . . . Page 4 DTC Description . . . . . . . . . . . . . . . . Diagnosis Procedure . . . . . . . . . . . . B2C43-04 REAR POWER WINDOW MOTOR LH . . . . . . . . . . . . . . . . . . . . . . Page 5 DTC Description . . . . . . . . . . . . . . . . Diagnosis Procedure . . . . . . . . . . . . B2C44-04 REAR POWER WINDOW Page 6 MOTOR RH . . . . . . . . . . . . . . . . . . . . . . DTC Description . . . . . . . . . . . . . . . . Diagnosis Procedure . . . . . . . . . . . . 28 28 28 29 29 29 29 28 28 29 Page 3 of 7 TSB-21-42A-002 Page 2 of 6 POWER WINDOW CONTROL SYSTEM RETAINED POWER FUNCTION Retained power function is an additional power supply function that enables power window system to operate for 45 seconds after ignition switch turns OFF. RETAINED POWER FUNCTION CANCEL CONDITIONS Any of the following condition is satisfied. • Front door CLOSE → OPEN. • When ignition switch turns ON again. • When timer times out. (45 seconds) LIN COMMUNICATION Front power window motor (driver side), front power window motor (passenger side), rear power window motor (L/R side), power window main switch and BCM transmit and receive signal by LIN communication. POWER WINDOW LOCK Ground circuit inside power window main switch shuts off when power window lock switch is ON. This inhibits rear power window switch operation. ANTI-PINCH SYSTEM (FRONT DRIVER SIDE) • Pinch foreign material in the door glass during AUTO-UP operation, and it is the anti-pinch function that lowers the door glass when detected. • CPU continues detecting the movement of power window motor while power window motor is operating. • Power window motor controls to lower the door glass for approximately 150 mm (5.91 in) or more after it detects foreign material is trapped in the door glass. OPERATION CONDITION • When door glass AUTO-UP operation is performed (anti-pinch function does not operate just before the door glass closes and is fully closed) NOTE: Depending on environment and driving conditions, if a similar impact or load is applied to the door glass, it may lower. Fail-safe FAIL-SAFE CONTROL BY POWER WINDOW MOTOR Power window motor switches power window operation to fail-safe control when malfunction is detected. Detected item Judgment condition Fail-safe operation Non-Initialized condition When the motor integrated CPU detect door glass position non-initialized condition Auto UP operation (Anti-pinch) is forbidden Thermal protection When the motor integrated CPU detect temperature increases and exceeds threshold Power window operation is forbidden Consecutive reverse operation malfunction When the motor integrated CPU has detected consecutively 3 times the reverse operation Auto UP operation (Anti-pinch) is forbidden FAIL-SAFE CONTROL BY DTC Power window motor performs fail-safe control when any DTC are detected. DTC B2C41–04 Fail-safe Front power window motor (driver side) operation is stop or inching. Recovery condition Initialization completed A period of time passed (Temperature returns to normal) Approximately 10 seconds passed or the motor integrated CPU detect door glass fully close position Page 3 of 6 Page 4 of 7 TSB-21-42A-002 ECU DIAGNOSIS INFORMATION BCM (BODY CONTROL MODULE) List of ECU Reference ECU Reference BCM BCM Fail-safeBCM DTC Inspection Priority ChartBCM DTC IndexBCM B2C42–04 Front power window motor (passenger side) operation is stop or inching. B2C43–04 Rear power window motor (left side) operation is stop or inching. B2C44–04 Rear power window motor (right side) operation is stop or inching. Page 5 of 7 TSB-21-42A-002 POWER WINDOW CONTROL SYSTEM Page 4 of 6 B2C42-04 FRONT POWER WINDOW MOTOR RH DTC Description DTC DETECTION LOGIC M.U.T.-III SE screen terms DTC No. B2C42-04 DTC detection condition (Trouble diagnosis content) Diagnosis condition When ignition switch ON or power window timer operates. Power window motor FR Signal (terminal) — [Power window motor (front right hand)] Threshold CPU in power window motor (passenger side) detect internal malfunction. Diagnosis delay time 10 seconds POSSIBLE CAUSE Front power window motor (passenger side) FAIL SAFE Front power window motor (passenger side) operation is stop or inching. DTC CONFIRMATION PROCEDURE 1. PERFORM DTC CONFIRMATION PROCEDURE 1. Ignition switch ON. 2. Keep pulling the power window switch AUTO-UP for 5 seconds or more. 3. Keep pressing the power window switch AUTO-DOWN for 5 seconds or more. 4. Select “Self Diagnostic Result” mode of “BCM” using M.U.T.-III SE. 5. Check DTC. Is DTC detected? YES >> Refer to Diagnosis Procedure. NO-1 >> To check malfunction symptom before repair: Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident. NO-2 >> Confirmation after repair: INSPECTION END Diagnosis Procedure 1. REPLACE FRONT POWER WINDOW MOTOR (PASSENGER SIDE) Replace front power window motor (passenger side). >> INSPECTION END Page 6 of 7 TSB-21-42A-002 POWER WINDOW CONTROL SYSTEM Page 5 of 6 B2C43-04 REAR POWER WINDOW MOTOR LH DTC Description DTC DETECTION LOGIC M.U.T.-III SE screen terms DTC No. B2C43-04 DTC detection condition (Trouble diagnosis content) Diagnosis condition When ignition switch ON or power window timer operates. Power window motor RL Signal (terminal) — [Power window motor (rear left hand)] Threshold CPU in power window motor (left side) detect internal malfunction. Diagnosis delay time 10 seconds POSSIBLE CAUSE Rear power window motor (left side) FAIL SAFE Rear power window motor (left side) operation is stop or inching. DTC CONFIRMATION PROCEDURE 1. PERFORM DTC CONFIRMATION PROCEDURE 1. Ignition switch ON. 2. Keep pulling the power window switch AUTO-UP for 5 seconds or more. 3. Keep pressing the power window switch AUTO-DOWN for 5 seconds or more. 4. Select “Self Diagnostic Result” mode of “BCM” using M.U.T.-III SE. 5. Check DTC. Is DTC detected? YES >> Refer to Diagnosis Procedure. NO-1 >> To check malfunction symptom before repair: Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident. NO-2 >> Confirmation after repair: INSPECTION END Diagnosis Procedure 1. REPLACE REAR POWER WINDOW MOTOR (LEFT SIDE) Replace rear power window motor (left side). >> INSPECTION END Page 7 of 7 TSB-21-42A-002 POWER WINDOW CONTROL SYSTEM Page 6 of 6 B2C44-04 REAR POWER WINDOW MOTOR RH DTC Description DTC DETECTION LOGIC M.U.T.-III SE screen terms DTC No. B2C44-04 DTC detection condition (Trouble diagnosis content) Diagnosis condition When ignition switch ON or power window timer operates. Power window motor RR Signal (terminal) — [Power window motor (rear right hand)] Threshold CPU in power window motor (right side) detect internal malfunction. Diagnosis delay time 10 seconds POSSIBLE CAUSE Rear power window motor (right side) FAIL SAFE Rear power window motor (right side) operation is stop or inching. DTC CONFIRMATION PROCEDURE 1. PERFORM DTC CONFIRMATION PROCEDURE 1. Ignition switch ON. 2. Keep pulling the power window switch AUTO-UP for 5 seconds or more. 3. Keep pressing the power window switch AUTO-DOWN for 5 seconds or more. 4. Select “Self Diagnostic Result” mode of “BCM” using M.U.T.-III SE. 5. Check DTC. Is DTC detected? YES >> Refer to Diagnosis Procedure. NO-1 >> To check malfunction symptom before repair: Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident. NO-2 >> Confirmation after repair: INSPECTION END Diagnosis Procedure 1. REPLACE REAR POWER WINDOW MOTOR (RIGHT SIDE) Replace rear power window motor (right side). >> INSPECTION END