P3259OL

FINAL
OWNER NOTIFICATION
Dear Nissan LEAF Owner:
Nissan is committed to providing the highest levels of product quality and customer
satisfaction. We believe that our current and future success depends on your continued
satisfaction with Nissan. With that in mind, we want to bring to your attention important
information regarding a voluntary service campaign for your Nissan LEAF.
REASON FOR SERVICE CAMPAIGN
The Power Delivery Module (PDM) software logic of your vehicle may detect an error when
subjected to high internal temperatures when no error is in fact present. As a result, vehicle
charging may not occur. To correct this, the vehicle PDM software will need to be
reprogrammed.
This voluntary service campaign is intended to address this issue and is being conducted for
customer satisfaction purposes. No safety issue exists, and the vehicle still meets and/or
exceeds applicable safety standards.
WHAT NISSAN WILL DO
To assure your continued satisfaction and confidence in your vehicle, your EV Certified
Nissan dealer will reprogram the PDM with updated software at no charge to you for
parts or labor. The service should take less than an hour to complete, but your Nissan
dealer may require your vehicle for a longer period of time based upon their work schedule.
WHAT YOU SHOULD DO
Nissan encourages you to contact your EV Certified Nissan dealer at your earliest
convenience in order to arrange an appointment.
To ensure the least inconvenience for you, it is important that you have an
appointment before bringing your vehicle to the Nissan dealer for service. Please
bring this notice with you when you keep your service appointment. Instructions have been
sent to your EV Certified Nissan dealer.
If the dealer is unable to complete the service free of charge, or for any other reason you
may contact the Nissan LEAF Call Center, Nissan North America, Inc., P.O. Box 685003,
Franklin, TN 37068-5003. The toll free number is 1-877-N0-GAS-EV-(1-877-664-2738).
Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan
LEAF. We are sorry for any inconvenience this may have caused you.