PC263

NISSAN
BULLETIN
2014 Maxima EVAP Hose
Dealer Inspection
Attention: Dealer Principal, Sales, Service & Parts Managers
Reference: PC263
Date: January 29, 2014
***** Dealer Announcement *****
Nissan is conducting a Dealer Service Action to inspect the EVAP hose on certain specific
2014 Nissan Maxima vehicles currently in dealer inventory only. On a very small percentage
of vehicles, the EVAP hose will need to be replaced by the dealership.
To ensure customer satisfaction, dealers are asked to perform the following inspection
procedure prior to sale. After following the inspection procedure, if it is determined that an
EVAP hose replacement is not necessary, the service action can be completed and the
vehicle can be sold without further action.
If it is determined that a new EVAP hose is needed for the vehicle, dealerships should not
sell the vehicle until the EVAP hose is replaced. Dealerships should email a picture of the
hose with dealer information to [email protected].
***** Parts Information*****
After following the inspection procedure, if it is determined an EVAP hose replacement is
necessary; dealerships should email a picture of the hose to [email protected]. The below information must be included:
•
Dealer Name
•
Dealer Code
•
Dealer Address
•
VIN
•
Contact Person Name
•
Contact Person Phone Number
•
Picture of EVAP hose
Nissan FQA will review the E-mail submissions, send a replacement EVAP hose
with replacement instructions and claim information. Emails received before 1:00
Central Standard Time will be processed the same day.
***** Vehicle Identification – Dealer Inventory *****
2014 Nissan Maxima vehicles subject to this Dealer Service Action can be identified
through two methods:
•
•
SERVICE COMM – Beginning January 30th, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC263 - to determine if a
vehicle is subject to this Dealer Inspection.
VIN List – As a courtesy, posted with this announcement is a list of affected
dealer inventory VINs by region, district, and Dealer Code.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM – I.D. PC263 – for the status on
each vehicle which is currently in its inventory. Nissan requests dealers to perform this
inspection on any vehicles in their inventory before they are retailed to ensure customer
satisfaction.
***** Inspection Procedure *****
This service action procedure will be available on ASIST and NNAnet.com.
•
•
ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page.
Under “Tech Support Info”, select “Inventory Vehicle Actions”. A new window will
open where you may access the technical procedures.
NNAnet.com – Beginning Thursday, January 16th, this procedure can be found on
NNAnet.com under My Documents in the following categories:
o Sales>Campaigns>
o Parts>Campaigns>
o Service>Campaigns>
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
SERVICE PROCEDURE
1. Verify ignition is turned Off and remove
the engine cover. Refer to
Figure 1.

Remove two retaining bolts.

Lift up on engine cover
Bolt
Bolt
Figure 1
2. Remove upper air cleaner case. Refer
to Figure 2:

MAF sensor
Connector
Disconnect Mass Air Flow (MAF)
sensor and unclip 2 harness clips.

Unlatch cover clips.

Loosen clamp.
Harness
clip
Clamp
Cover clip
Cover clip
Figure 2
3. Remove lower air cleaner case:

Remove retaining bolt.

Disconnect transmission vent hose.
Bolt
Vent
hose
Figure 3
4. Locate EVAP hose below the intake
duct as shown in Figure 4 and unlatch
from tan plastic retainer.
5. Is a blue paint dot present on the
middle of the EVAP hose as shown in
right picture of Figure 5?
Note: The EVAP hose may need to be
rotated to fully inspect for paint
dot presence.

EVAP
hose
Tan retainer
clip
If YES, then reassemble vehicle,
submit warranty claim using
PC2630 (see claims info), and
release the vehicle.
If NO, then continue to Hold the
vehicle. Do not submit warranty
claim. E-mail a picture of the pink
dot on the EVAP hose to:
Figure 4
Pink
[email protected]
Make sure to include the below information:
Blue
Dealer Name
Dealer Code
Dealer Address
VIN
Contact Person Name
Contact Person Phone Number
Nissan FQA will review the E-mail
submissions, send a replacement EVAP
hose with replacement instructions and
claim information.
Replace hose
OK
Figure 5
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC263
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
Inspect (ONLY) EVAP
hose.
CM
PC263
ZZ
99
Op Codes
Flat Rate
Time
PC2630
0.4H
Parts
Required
on claim
No
Expense
Code
Required
No