NTB15017

Service Bulletin Details

Public Details for: NTB15017

If you confirm: one or a combination of the following: - the mil is on and dtc P0776 (pc solenoid b [pressure control solenoid "b" performance/stuck off]) is stored. - the customer states the vehicle lacks power when accelerating.


- 2014 -

Classification:
Reference:
AT15-004
Date:
NTB15-017
March 11, 2015
2014 NV200 TAXI;
MIL ON WITH DTC P0776 AND/OR VEHICLE LACKS POWER
APPLIED VEHICLE: 2014 NV200 Taxi (M20)
NOTE: Does not apply to 2014 NV200 Cargo.
IF YOU CONFIRM:
One or a combination of the following:

The MIL is ON and DTC P0776 (PC SOLENOID B [Pressure Control Solenoid “B”
Performance/Stuck Off]) is stored.

The customer states the vehicle lacks power when accelerating.

The customer states there is a slow or delayed engagement after shifting into Drive
or Reverse.
ACTION:
1. Compare the vehicle’s current TCM part number to the part number listed in Table A
(see page 4).
2. If vehicle’s current TCM part number matches the part number listed in Table A,
reprogram the TCM.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
TCM Part Number Check / Reprogramming
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT-III plus (C-III plus) Reprogramming" general procedure.
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been freshly synchronized (updated).

All C-III plus software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable reprogramming data
during ASIST synchronization.

A screen print for warranty documentation can be done from the CONSULT PC
during this process while still connected to the vehicle.

No DTCs stored. Use C-III plus to perform Self Diagnosis for all systems and
erase all DTCs.
CAUTION:

Connect the GR8 to the vehicle 12 volt battery and set to ECM power supply
mode. If the vehicle battery voltage drops below 12.0V or rises above 13.5V
during reprogramming, the TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load
remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the TCM may be
damaged.

Be sure the plus VI is securely connected. If the plus VI connections are loose
during reprogramming, the process may be interrupted and the TCM may be
damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are
within range of the CONSULT PC or plus VI during reprogramming,
reprogramming may be interrupted and the TCM may be damaged.
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NTB15-017
1. Connect the CONSULT PC and plus VI to the vehicle to begin the reprogramming
procedure.
2. Open C-III plus.
3. Wait for the plus VI to be recognized.

The plus VI’s serial number will display when it is recognized.
4. Select Re/programming, Configuration.
Step 3: plus VI
is recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate C-III plus to the screen shown in
Figure 2 on the next page.
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NTB15-017
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
follows:
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
xxxxxxxxxxx xxxxxx
6A: Current TCM P/N
31036 -XXXXX
xxxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxxxxxxxxx
Figure 2
B. Compare the P/N you wrote down to the P/N in the Current TCM Part Number
column in Table A below.

If there is a match, this bulletin applies. Continue with the reprogramming
procedure.

If there is not a match, this bulletin does not apply. Refer to ASIST for further
diagnosis.
Table A
Current TCM Part Number:
31036-3LN0A
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NTB15-017
7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
TRANSMISSION
Figure 3
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NTB15-017
8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on page 7.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 4
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NTB15-017
TCM Recovery
NOTE: If reprogramming does not complete and the !? displays as shown in Figure 5:






Check battery voltage (12.0 15.5V).
Ignition is ON, engine is OFF.
External Bluetooth® devices
are OFF.
All electrical loads are OFF.
31036-XXXXX
Select Retry and follow the
on screen instructions.
Retry may not go through on
the first attempt and can be
selected more than once.
31036-XXXXX
xxxxxxxxxxx xxxxxx
xxxxxxxxxxx xxxxxx
TRANSMISSION
xxxxxxxxxxx xxxxxx
xxxxxxxxxxx xxxxxx
Figure 5
OR: If reprogramming does not complete and the X displays as shown in Figure 6:
Do not disconnect plus VI or
shut down Consult III plus if
reprogramming does not
complete.


Check battery voltage (12.0 15.5V).
CONSULT A/C adapter is
plugged in.
Ignition is ON, engine is OFF.

Transmission in Park.



31036-XXXXX
31036-XXXXX
xxxxxxxxxxx xxxxxx
xxxxxxxxxxx xxxxxx
TRANSMISSION
xxxxxxxxxxx xxxxxx
All C-III plus / plus VI cables
are securely connected.
All C-III plus updates are
installed.
xxxxxxxxxxx xxxxxx
Figure 6
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NTB15-017
11. When the entire reprogramming process is complete, the screen in Figure 7 will display.
12. Verify the before and after part numbers are different.
13. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
14. Select Confirm.
Step
12
31036-XXXXX
31036-XXXXX
xxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
Step
13
TRANSMISSION
xxxxxxxxxxxxx
Step
14
Figure 7
15. Erase any DTCs that may have been set.
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Make sure the vehicle operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnosis.

Diagnosis and repairs beyond TCM reprogramming is not covered by this bulletin.
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NTB15-017
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM
DIA
FRT
Reprogram Transmission Control
(1)
JE0AAA
ZE
(2)
32
Module
(1) Refer to the electronic parts catalog (FAST) and use the TCM assembly part number
(310F6 - XXXXX) as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
(3) FRT allows adequate time to access DTC codes and reprogram TCM. No other
diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op Codes
with this claim.
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NTB15-017


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