ITB12072C
Service Bulletin Details
Public Details for: ITB12072C
If you confirm there is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 mph), and it does not occur if the electric controlled coupling is electrically disconnected. Acti
Models from 2015
2015 INFINITI Q60 |
2015 INFINITI QX60 |
Models from 2014
2014 INFINITI Q60 |
2014 INFINITI QX60 |
Models from 2013
2013 INFINITI JX |
Classification: Reference: Date: RA12-003c ITB12-072c September 24, 2015 2013 JX35, 2014-2015 QX60/QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended to add Applied Vehicles and to remove the Service Procedure that is now available in the Electronic Service Manual. Please discard previous versions. APPLIED VEHICLE: 2013 JX35 (L50) 2014-2015 QX60 (L50) 2014-2015 QX60 hybrid (L50) AWD only IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making turns on dry roads at low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. ACTION Replace the Electric Controlled Coupling for the rear final drive. DO NOT replace the entire Rear Final Drive assembly for this incident, if it should occur. DO NOT remove the Rear Final Drive assembly for this procedure. The Electric Controlled Coupling can be replaced with the Rear Final Drive in the vehicle. Refer to the Electronic Service Manual (ESM), section DLN – Driveline, for removal and installation. Electric Controlled Coupling Figure 1 IMPORTANT: The purpose of "ACTION" (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire Service Procedure as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this applies to your vehicle. 1/2 UNIT CHARACTERISTICS WRITING When replacing the electric controlled coupling, performing “Unit Characteristics Writing” of the electric controlled coupling with CONSULT-III plus is required. Refer to the ESM, section DLN – Driveline, for Unit Characteristics Writing. PARTS INFORMATION DESCRIPTION Electric Controlled Coupling (Rear AWD) Front Oil Seal Bolt (for propeller shaft) Bolt (for propeller shaft) Nut (for propeller shaft) Nut (for torsional damper) Nut (Propeller Shaft Center Carrier) Breather Tube 3 BOND GSKT MKR-RTV PART NUMBER 38761 – 3KA0A 38189 – 3JA0A 37120 – JD01A 37120 – JD00B 37171 – 7S00A 37171 – 3JA0A 01223 – N0021 38322 – 3JA1A 999MP-1217FPP QUANTITY 1 1 4 4 4 4 2 1 Shop Supply (1) (1) Order this item through the Infiniti Maintenance Advantage program: Phone: 877-INF-IMA1 (877-4634621). Website order via link on dealer portal www.NNAnet.com and click on the “Maintenance Advantage” link. CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM Rpl Electronic Controlled Coupling 38761 – 3KA0A LB65AA ZE DIA FRT 32 (2) (2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time (FRT). 2/2 ITB12-072c