NTB16032

Service Bulletin Details

Public Details for: NTB16032

Introduction nissan is conducting this takata inflator field quality parts collection initiative in florida to replace the driver and passenger air bag inflators on certain pre-selected 2007 - 2008 versa vehicles. This service will be perf


- 2008 - 2007 -

Models from 2008
2008 NISSAN VERSA
Models from 2007
2007 NISSAN VERSA
Classification:
Reference:
RS16-001
Date:
NTB16-032
March 23, 2016
TAKATA INFLATOR
FIELD QUALITY PARTS COLLECTION INITIATIVE
2007-2008 VERSA HATCHBACK AND SEDAN
PM651
INITIATIVE ID #:
APPLIED VEHICLES: 2007 – 2008 Versa Sedan (C11)
2007 – 2008 Versa Hatchback (C11)
Check Service COMM to confirm eligibility.
INTRODUCTION
Nissan is conducting this Takata Inflator–Field Quality Parts Collection Initiative in Florida
to replace the driver and passenger air bag inflators on certain pre-selected 2007 – 2008
Versa vehicles. This service will be performed at no charge to customers for parts or labor.
Collected parts will be sent to Takata for analysis. Takata has issued return packaging,
shipping labels, documents, and directions that must be used and followed in order to
properly carry out this initiative. Takata’s documentation is attached and is part of this
bulletin.
NOTE:
 This activity will expire when sufficient quantities have been collected.
 As part of this initiative, a complementary engine oil and filter change may be
performed.
IDENTIFICATION NUMBER
For this initiative, Nissan has assigned identification number PM651. This number must
appear on all communications and documentation of any nature dealing with this initiative.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within the range of this initiative that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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REQUIRED SPECIAL TOOL (J-51315)
Air bag
module
support
Support bracket
Bolts and nuts
for attachment
Figure A
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NTB16-032
SERVICE PROCEDURE
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag.
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and
clean tools to avoid dirt and stains. Use protective covers as needed.
1. Write down the radio settings.
Presets
1
2
3
4
5
6
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
Bass
Treble
Balance
Fade
Speed Sen.
Vol.
2. Turn the ignition OFF.
3. Disconnect both battery cables, negative cable first.
4. Wait at least 3 minutes.
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5. Securely mount the air bag module support (support) in a vice (see Figure 1).
Air bag module
support (J-51315)
Figure 1
WARNING:
 Work from behind and to the sides of the support.
 Wear safety glasses while performing inflator replacement.
Front Passenger Air Bag Module
6. Remove the front passenger air bag module (module) from the vehicle.

Refer to the ESM, section SRS - Supplemental Restraint System, for module
removal.
7. Set the module in a clean working area.
Attachment
points
8. Detach the airbag harness from the
instrument panel finisher and module
frame.
Figure 2
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NTB16-032
9. Remove the instrument panel finisher from the module assembly.
a. Detach the module hooks (Figure 3) one at a time, starting at one end and then
working towards the opposite end (seven hooks).

Detach the hooks from the side of the instrument panel finisher that is facing up
when it is installed in the vehicle.
Module hooks
Figure 3
b. Swing the module away from the instrument panel finisher and then detach the
hooks on the opposite side to remove.
Module
Instrument
panel finisher
Figure 4
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NTB16-032
L bracket
Support bracket
10. Attach the support bracket to the module
frame.
 Tighten the bolts holding the bracket
to the module frame.
Module frame
Figure 5
Washer
Bolt
11. Put a washer between the bolt and L
bracket (on the right side as viewed in
Figure 5).
 Leave the L brackets on each end
slightly loose to allow for positioning
of the module in the support.
L bracket
Figure 6
12. Mount the module in the support.
 Use bolts and nuts supplied with the
support.
Figure 7
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NTB16-032

Install washers between the L bracket
and the support as shown.
 Use standard washers from a
generic nut and bolt selection.
 Use about 4 washers to create a
space about 5/16 inch (8 mm).
5/16 inch
(8 mm)
space
Washers
Figure 8
Nuts
13. Make sure the module is centered in the
support.
NOTE: Centering the module in the
support will allow access to the inflator
securing nuts through the slots in the
support (see Figure 9).
Figure 9
14. Tighten all of the mounting bolts and nuts
that hold the module to the support.
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NTB16-032
15. Carefully cut a few inches of the yellow
corrugated harness cover in the area
shown.
 Do not cut the wires inside the
corrugated cover.
Cut a few
inches.
Figure 10
16. Attach 2 shorting pins to the inflator
harness as shown.
Shorting pin
 Make sure to pair the wires from each
end of the inflator.
Blue with White
Red with Yellow
 Use an insulation displacement type
wire connector as a shorting pin.
Shorting pin
 Refer to the Parts Information for
additional connector/shorting pin
information.
Figure 11
17. Cut off the connector end of the harness.
Figure 12
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NTB16-032
18. Remove the 4 nuts from the module that
hold the inflator in place (see Figures 13
and 14).
 Use a ratchet and extension.
Figure 13
 Remove the 4 nuts.
NOTE: These nuts will not be reused.
Figure 14
19. Remove the inflator stopper.
Inflator
stopper
Figure 15
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NTB16-032
20. Push the left side of the inflator out of the
module.
Push
Figure 16
21. Pull the inflator completely out of the
module from the right side.
22. Set the old inflator in the clean working
area making sure it does not roll and fall
to the floor.
NOTE:
 Follow the return instructions provided
by Takata.
 Takata supplied return instructions
are attached to this bulletin on
page 20.
Figure 17
23. Remove the new inflator from the box.
24. Slide the new inflator into the module
assembly from the right side.
NOTE: The new inflator has one end of
the new harness pre-attached.
Figure 18
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25. Make sure the inflator is positioned /
oriented correctly as shown.
 The flat side of the inflator end (on
the left side) must face the flat side
of the inflator housing.
Flat side of
inflator end
Flat side of
inflator housing
Figure 19
26. Install the inflator stopper and 4 inflator securing nuts finger tight (see Figure 20)
 Make sure to use new nuts.
 New nuts are included with the new inflator.
27. Make sure the inflator is pushed all the way into its housing – no gap on the left side
(see Figure 20).
28. Make sure there is no gap between the inflator stopper and the inflator on the right side
(see Figure 20).
No gap between
stopper and
inflator
No gap on
the left side
Inflator
stopper
Figure 20
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NTB16-032
1
3
29. Torque the 4 inflator securing nuts.
 Torque nuts to:
3.9 Nm (0.39 kg-m, 34 in-lb).
4
2
 Torque nuts in the order shown.
Figure 21
IMPORTANT:
 In the next step you will be attaching the new harness to the new inflator.
 Once an inflator connector is attached to the inflator, it cannot be disconnected.
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30. Attach the new harness to the inflator.
 One end of the new harness came
pre attached.
 Make sure to attach the harness
correctly - refer to Figures 22, 23 and
24.
Figure 22
Inflator end
Inflator connector
 Make sure the T shape at the inflator
end aligns with the T shape of the
connector.
T shape
Figure 23
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NTB16-032
 Make sure the inflator connectors are fully engaged / seated (see Figure 24).
Less than
2 mm - OK
More than
2 mm - NG
Figure 24
31. Remove the module from the support and set it on the clean working area.
Support bracket
32 Remove the module support bracket
from the module frame.
Figure 25
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NTB16-032
33. Reinstall the instrument panel finisher to
the module assembly.
Instrument
panel finisher
Attachment
points
34. Route and attach the harness to the
harness guides, and attach harness clips
as shown.
Figure 26
35. Reinstall the module into the vehicle in reverse order of removal.
 Make sure to use new module mounting bolts included with the new inflator.
NOTE:
 Make sure to return the removed (old / non-deployed) inflator in the box that
the new inflator came in.
 Follow the return instructions provided by Takata.
 Takata supplied return instructions are attached to this bulletin on page 20.
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Driver Side Air Bag Module
36. Remove the driver air bag module (module) from the vehicle.

Refer to the ESM, section SRS - Supplemental Restraint System, for module
removal.
37. Set the module in a clean working area.
Figure 27
38. Remove the four nuts that attach the
inflator to the air bag module.
Inflator
NOTE: Old/removed nuts will not be
reused.
Figure 28
Inflator
39. Lift the inflator out of the module.
Module
Figure 29
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NTB16-032
40. Install the new inflator into the module.

Inflator index
Line up the indexing marks on the
inflator and module shown in Figure
30.
Module index
Figure 30
41. Install the four new mounting nuts
(provided in kit) and then torque them.

Torque in the order shown.

Torque to: 4.6-5.4 N·m
(0.5-0.6 kg-m, 41-48 in-lb).
1
3
4
2
Figure 31
42. Reinstall the driver air bag module into the vehicle in reverse order of removal.
43. Connect both battery cables – positive cable first.
44. Reset the clock and the radio settings.
45. Turn the ignition ON and observe the air bag warning light:

Light should illuminate for 7 seconds and then go out.
NOTE: If the Air Bag Warning light does not operate as described above there may
be an issue not covered by this initiative. Refer to ASIST and the appropriate
Service Manual for additional diagnostic and repair information.
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46. Return the removed (old / non-deployed) inflator in the box that the new inflator
came in.
 Follow the return instructions provided by Takata.
 Takata supplied return instructions are attached to this bulletin on page 20.
PARTS INFORMATION
DESCRIPTION
PART #
QUANTITY
Inflator for
Front Passenger Air Bag
Module
(Includes inflator, harness,
module mounting bolts, and
inflator securing nuts)
98561 – EM38E
1
Inflator for
Driver Air Bag Module
(Includes inflator, and inflator
securing nuts)
98560 – EM38E
1
Shorting Pin
(Insulation Displacement
Connector for 22-18 gauge
wire)
NAPA item #
784566
Grainger Item #
4YT50
2
or equivalent available from local
auto supply
Oil Filter
Drain Plug Washer
Engine Oil (1)
15208 – 65F0E
11026 – JA00A
999PK – 005W30N
(1 quart bottle)
999BK – 05W30NW
(Bulk)
1
1
5 quarts
NOTE:
 Make sure to return the removed (old / non-deployed) inflator in the box that
the new inflator came in.
 Follow the return instructions provided by Takata.
 Takata supplied return instructions are attached to this bulletin on page 20.
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NTB16-032
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CM I.D.
PM651
CM I.D.
PM651
DESCRIPTION
Remove and Install Driver and Front
Passenger Air Bag Inflators
(Hatchback)
OP CODE
FRT
PM6510
0.9 hrs.
DESCRIPTION
Remove and Install Driver and Front
Passenger Air Bag Inflators
(Sedan)
OP CODE
FRT
PM6511
1.2 hrs.
DESCRIPTION
Remove and Install Driver Air Bag
Inflator, Front Passenger Air Bag
Inflator, Oil Filter Assembly, and Oil
(Hatchback)
OP CODE
FRT
PM6512
1.2 hrs.
DESCRIPTION
Remove and Install Driver Air Bag
Inflator, Front Passenger Air Bag
Inflator, Oil Filter Assembly, and Oil
(Sedan)
OP CODE
FRT
PM6513
1.5 hrs.
OR, (if engine oil and filter change is performed)
CM I.D.
PM651
CM I.D.
PM651
EXPENSE CODE
CODE
041
DESCRIPTION
Shorting Pin
(Insulation Displacement Connector
for 22-18 gauge wire)
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MAXIMUM AMOUNT
$0.50
NTB16-032
Takata Document (pages 20 – 26)
C11 AIR BAG INFLATOR RETURN PACKING & SHIPPING INSTRUCTIONS
If a new box or replacement shipping labels are needed, please contact the representative listed below by
phone or email to request replacement materials.
Primary Contact: Armando Gonzalez - Tel #: 210-250-5079
E-Mail: [email protected]
Check List
Fill out Orange Label.
Attach Orange Label to the Outside of shipping box.
1. Ensure the shorting pin has been connected to the inflator harness(s).
2. Place the un-deployed inflator in the "cradle" of the shipping box (the box the new inflator came in).
Do not include any other hardware in the box that may rattle and cause rejection of the shipment.
3. Close the box flap per the box instructions.
4. Firmly tape the box flap as follows:
a. Use 2-inch wide clear packing tape.
b. Tape strip must be a minimum of 4 inches long.
c. There must be at least 2 inches of the 4-inch tape strip on the flap of the box and at least 2 inches
on the bottom of the box.
5. Fill out orange label and attach to side of box.
6. Complete and affix the FedEx Ground paperwork as follows: Hazardous Materials Certification form
(OP-900PRP) included with these instructions.
a. Separate the bottom 4 labels and place them in the re-closeable pouch. Affix the re-closeable
pouch to the bottom of the box (provided).
b. Put the shiping date on the "FedEx copy" and the "Customer copy" labels.
b. Peel off the "Apply to box" label and firmly apply it to the box flap.
d. On the "FedEx copy" and the "Customer copy labels", fill in the 15 digit Tracking ID.
 The 15-digit tracking ID is found beneath the large barcode on the FedEx PRP label provided
 The 15-digit tracking ID is also on the peel off "Shipper Receipt" and "Receipt" labels at the top
of the FedEx PRP label.
e. Keep the "Customer copy" label for dealer records and retain it for a minimum of 2 years.
f. Give the "FedEx copy" label to the FedEx Ground Driver.
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FedEx Ground Package Returns Program (PRP) shipping label (included with these instructions)
a. Fill in the "From" information; (Nissan dealer name and address). The RMA# is not needed.
b. Peel off the label and affix it to the top of the box to the left of the Class 9 label. Use the scribe marks
on the box as a. guide so the PRP label does not touch any portion of the Class 9 label or its border.
c. When the shipment is ready, call for a FedEx Ground pick-up using the number listed for business
locations (888-777-6040 800-463-3339), or, if you receive regular pick-ups, give the package to your
FedEx Ground Driver.
Cautions:
a. Remove or blackout any old shipping labels or barcodes (not "hazard" marks or labeling).
b. Take care not to cover any portion of the Class 9 label, proper shipping name, UN number, or UN box
specifications.
c. Prior to shipment, ensure all steps have been properly completed. All packages must be prepared in
accordance with all DOT and FedEx Ground requirements. Incomplete or missing information will result
in return to sender and delay of return credit.
Contact: Armando Gonzalez - Tel #: 210-250-5079
Or E-Mail: [email protected]
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FedEx Ground Package Return Program (PRP) Label.
•
Fill in the “From” information; (Nissan dealer name and address). The RMA# is
not needed.
•
Peel off the label and affix it to the top of the box to the left of the Class 9 label.
Use the scribe marks on the box as a guide so the PRP label does not touch any
portion of the Class 9 label or its border.
Place plastic pouch at the bottom of
box.
Peel off the label and affix it to the
top of the box to the left of the
Class 9 label.
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Healthy Vehicle
Please do not return LTL
VIN:______________________
RO#:______________________
Dealer Code:_______________
Veh. Mileage:_______________
Fill the orange label properly with the
correct information of the vehicle.
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Self adhesive re-closeable pouch:

Insert 4 labels from the bottom of the Hazardous Materials Certification Form.

Attach pouch to the bottom to the inflator return box.
Place plastic pouch at the bottom
of the box.
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EXAMPLE
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26/26
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