AWA-17-12

Warranty Policies and Procedures Bulletin
Audi Warranty
Number: AWA-17-12
Subject: “Extended Emissions Warranty” Limited Warranty
Extension for 3.0L TDI vehicles Gen 2.1 SUV
Date: June 18, 2018
Dealers: U.S., Puerto Rico
This document modifies the
Audi Warranty Policies and
Procedures Manual.
For Audi 3.0 L TDI Generation 2.1 SUV vehicles repaired by the emissions modification recall, the
following warranty extension is applicable.
“Extended Emissions Warranty” Limited Warranty Extension
The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.1 SUV with engine code
CNRB.
Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the
greater of:
1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or
2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions
modification.
The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or
"company" car, on the date such vehicle was first placed in service.
Transferability
This limited warranty extension is fully transferable to subsequent owners.
What is Covered Under this Limited Warranty Extension
The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control
System Warranty and the Engine Long Block Warranty.
Emission Control System Warranty
The emissions control system warranty covers all components that are replaced as part of the emissions
modification and any component that can reasonably be impacted by effects of the emissions modification,
including the OBD System and any malfunctions detected by the OBD systems. A detailed list of parts or
systems included in the warranty are listed in the table below.
©2018 Audi of America
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Warranty Policies and Procedures Bulletin
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block,
crankshaft, cylinder head, camshaft, and valve train. A complete list of parts included in the warranty is
provided in the table below.
What is Not Covered Under this Limited Warranty Extension
This extension will not cover:
► Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions
related parts, including such damage or malfunction to parts needed for proper diagnosis of a covered
part.
► Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle
misuse or neglect, but only if the damage or malfunction is causally related to the accident or vehicle
misuse.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner's vehicle contains information on the
limited warranties applicable to their Audi model. Owners should read these limited warranties carefully to
determine their warranty rights and obligations, as this information also applies to the coverage provided
to them in this warranty extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended
Emissions Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty
extension is applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in
ElsaPro will be populated with the warranty extension parameters.
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable for warranty service
lasting longer than 3 hours.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty”
limited warranty extension.
Important Information
For conditions that illuminate the MIL and are not listed as a Service Number or Component below, submit
the extended emissions warranty claim using Service Number S656. Ensure that a Guided Fault Finding log
showing the DTC is uploaded to GFF Paperless before the claim is submitted through SAGA. If you have any
question or doubt about whether a component is covered under this warranty, contact Audi Warranty.
©2018 Audi of America
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Warranty Policies and Procedures Bulletin
Component Description
Long block/crankcase
Core plug
Service
Number
1009
1011
Piston
1310
Piston rings
1319
Piston pin
Connecting rod bearing (upper
& lower)
1326
1330
Component Description
Return line
Fuel pump relay (J17)
2065
Electric fuel pump
Fuel pump control module
(J538)
2066
Pedal position sender
2078
Accelerator pedal
2080
2130
Connecting rod
1340
Turbocharger
Crankshaft
Crankshaft bearing (upper &
lower)
Crankshaft oil seal, flywheel
end
1348
Crankshaft oil seal, pulley end
1374
Balance shaft
1385
Boost pressure actuator (VTG
J724) (contained within
turbocharger)
EGR connecting pipe (EGR
cooler to turbocharger)
Turbo pressure pipe (pressure
hose to turbocharger)
Balance shaft chain
1390
Camshafts
1505
Camshaft bearing
1510
Camshaft oil seal
1516
Intake valve
1560
Exhaust valve
1562
Cylinder head (cyl 1-3 & cyl 4-6)
1570
Cylinder head gasket
1571
Cylinder head fasteners
1572
Cylinder head cover
1582
Oil pressure switch
Oil level/temperature sensor
(G266)
1705
Oil pump/gasket
1720
Oil pressure regulator (N428)
1726
Oil pan (upper)
1745
Oil pan (lower)
1750
Engine coolant temp sender
1978
Fuel tank
2010
Fuel temperature sensor (G81)
2036
Supply line
2038
©2018 Audi of America
1350
1359
1711
Service
Number
2039
Pressure hose
Air pipe (left charge air cooler
to pressure hose)
Turbo pressure pipe (air pipe to
pressure hose)
Turbo pressure pipe (left
charge air cooler to charge air
tube)
Turbo pressure pipe (charge air
tube to right charge air cooler)
Turbo pressure pipe (right
charge air cooler to pressure
hose)
Turbo pressure pipe (charge air
tube to turbo pressure hose)
2070
2130
2141
2141
2141
2141
2141
2141
2141
2141
2141
Charge air cooler (left or right)
2143
Connecting pipe
2157
Turbo charge air tube
2157
Boost pressure sensor
2168
Charge air pressure & intake air
temperature sensor (G31 &
G42) (contained within boost
pressure sensor)
Turbo pressure hose (turbo
pressure hose to throttle valve)
2168
2328
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Warranty Policies and Procedures Bulletin
Component Description
Service
Number
Turbo pressure pipe (charge air
tube to throttle valve)
2328
High pressure injection lines
High pressure injection line
(Rail to rail)
High pressure injection line (rail
to pump)
2330
High pressure injector
High pressure injection line (rail
to return)
2340
Oxygen sensor (G39)
2357
EGT sensor in EGR cooler
2358
Mass air flow sensor (G70)
2359
Engine control unit ECU/EDC
J623, engine off timer, CAN:
powertrain
High pressure fuel rail (left or
right)
2330
2330
2345
2360
2370
Pressure regulating valve
High pressure fuel sensor
(G247)
2371
Component Description
Service
Number
EGR cooler with bypass valve
and switch over valve (N381)
EGR solenoid with switch over
valve (N345)
EGR connecting pipe (EGR
cooler to air duct)
2643
EGR throttle valve part
2649
DeNox (SCR) Catalyst
Exhaust gas temperature
sensor upstream turbocharger
(G448)
Exhaust gas temperature
sensor upstream DOC (G495)
Exhaust gas temperature
sensor upstream PM trap
(G235)
Exhaust gas temperature
sensor downstream PM trap
(G648)
2670
2645
2647
2672
2672
2672
2672
2372
Exhaust gas temperature
sensor downstream LP EGR
cooler (G648)
2672
High pressure fuel pump
Fuel metering unit (N290) (part
of high pressure fuel pump)
2374
EGR temperature sensor (G98)
2672
Oxygen Cat (DOC) Catalyst
2673
2378
Intake manifold
2380
Diesel Particulate Filter
Differential pressure sensor
(G505)
EGR pressure converter and
control line
2674
Air flap positioner
Throttle body/valve housing
with position sensor/module
(J338)
2679
Pre-catalyst NOx sensor (G687)
Post-catalyst NOx sensor
(G687)
2381
CAN: NOx sensor
Exhaust manifold (left and
right)
2381
Urea/AdBlue Pump
Urea/adblue tank, passive and
active
Urea/adblue tank heater/level
and temp sensor (G684 &
G685)
Urea/Adblue Control Module
2683
EGR valve
EGR motor (V338) (contained
within EGR valve)
EGR actuator (potentiometer
G212)
2639
Urea/Adblue supply line
Urea/AdBlue Dosing Valve
(N474)
2684
Reductive agent analyzer
Reductive agent output
electronics
2686
©2018 Audi of America
2374
2379
2381
2610
2639
2639
2675
2676
2681
2682
2685
2687
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Warranty Policies and Procedures Bulletin
Component Description
CAN: Particulate matter sensor
Service
Number
2693
Camshaft position sensor (G40)
Crankshaft position sensor
(engine speed sensor G28)
2866
Diesel glow plug (Q10-Q15)
Diesel glow plug (pressure
sensing)
Cylinder pressure sensors
(G678 & G681)
Diesel glow plug control unit
(J179)
CAN: transmission control
module (TCM)
2884
2873
Component Description
Service
Number
CAN: brake unit (ABS) / vehicle
speed signal sensor (signal sent
via ABS module)
4545
CAN: instrument cluster
9025
2884
CAN: gateway control unit
(gateway)
9035
2884
CAN: ambient air temperature
sensor
9168
2887
Brake light switch (F47)
9436
CAN: body control module BCM
9710
Engine wiring harness
9752
Valve Train
1561
3730
Questions or Concerns
Contact Audi Warranty at 866.677.2834 or [email protected] with questions or concerns related to
this limited warranty extension.
©2018 Audi of America
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.