PIT5832
Service Bulletin Details
Public Details for: PIT5832
This preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
Models from 2021
| 2021 BUICK ENVISION |
| 2021 CADILLAC CT4 |
| 2021 CADILLAC CT5 |
| 2021 CADILLAC ESCALADE ESV |
| 2021 CHEVROLET CORVETTE |
| 2021 CHEVROLET SUBURBAN |
| 2021 CHEVROLET TAHOE |
| 2021 GMC YUKON XL |
Bulletin No.: PIT5832 Published date: 04/6/2021 Preliminary Information PIT5832 Diagnostic Tip: No Start Or Unable To Perform Theft Relearn After Replacing Or Programming A Module / DTC U1962 Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Buick Envision 2021 All All All All Cadillac CT4 2020 - 2021 All All All All Cadillac CT5 2020 - 2021 All All All All Cadillac Escalade Models 2021 All All All All Chevrolet Corvette 2020 - 2021 All All All All Chevrolet Suburban 2021 All All All All Chevrolet Tahoe 2021 All All All All GMC Yukon Models 2021 All All All All Involved Region or Country North America Some technicians may experience one or more of the following concerns after replacing or reprogramming a module on one of the new Vehicle Intelligence Platforms. or VIP Vehicles Condition 1. DTC: U1962 set current in ANY Module 2. No Start 3. Invalid Data codes with certain modules even through you can still review the data with GDS2 4. Unable to perform a theft relearn or learn remotes back to the vehicle 5. Unable to perform Module setup or learn 6. You may also notice that the VIN number will not self-populate in GDS2 The serial Data Authentication Configuration procedure runs automatically as part of the programming procedure. Cause The Serial Data Authentication Con guration is a security handshake between all the modules on the vehicle. One of the main indicators the Serial Data Authentication Con guration did not complete properly is DTC: U1962 is current in one or more modules. See Example below: Correction: The dealer will need to perform the Serial Data Authentication Con guration following Instructions, in SI using Document ID: 5404959. Be sure to Power Mode the vehicle to OFF before running the Serial Data Authentication Con guration procedure. If the issue is not resolved and you are unable to perform the Serial Data Authentication Con guration, please contact Techline support Center for additional assistance. Version History Version Modi ed 1 04/06/2021 - Created on © 2021 General Motors. All Rights Reserved.