ST-248-2021-04-1
Service Bulletin Details
Public Details for: ST-248-2021-04-1
Volvo car usa llc and volvo car canada ltd (volvo) on behalf of volvo car corporation, has voluntarily decided to extend warranty coverage on the rear suspension air compressor for certain model year 2017-2020 s90 series, 2017-2020 v90 seri
- 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2020
2020 VOLVO S90 |
2020 VOLVO V90 |
2020 VOLVO XC60 |
2020 VOLVO XC90 |
Models from 2019
2019 VOLVO S90 |
2019 VOLVO V90 |
2019 VOLVO XC60 |
2019 VOLVO XC90 |
Models from 2018
2018 VOLVO S90 |
2018 VOLVO V90 |
2018 VOLVO XC60 |
2018 VOLVO XC90 |
Models from 2017
2017 VOLVO S90 |
2017 VOLVO V90 |
2017 VOLVO XC90 |
Models from 2016
2016 VOLVO XC90 |
VOLVO CAR SERVICE AND PARTS BUSINESS Special Tools Bulletin TITLE: Electric Vehicle Insulated Tool Offer NO: 248 ISSUE DATE: CAR MARKET: 2021-04-13 STATUS DATE: United States 2021-04-13 Page 1 of 10 “Right first time in Time” Volvo Car USA has partnered with Wurth USA for an Insulated hand tool offer. The insulated tools being offered were carefully selected working closely with our Training Instructors. The kit includes the hand tools necessary for a technician to safely work on Battery Electric Vehicles. Tools are provided in (2) two transportable carry cases with laser cut high density foam. For more information regarding the kit contact your Wurth representative. For ordering: E-mail Angelo Hardeen, Wurth USA national account program manager: [email protected] It is necessary to have an active Wurth USA account linked through the Volvo-Wurth partnership program. Please complete Volvo Wurth partnership program enrollment form to set up an account. Shipping May 2021 Service Personnel: Read and initial SERVICE MANAGER PARTS MANAGER WORKSHOP FOREMAN SERVICE TECHNICIANS Produced and printed in the USA and available as an electronic document. © 2021 VOLVO CAR USA, LLC VOLVO – WÜRTH USA PARTNERSHIP ENROLLMENT FORM Yes, I would like to enroll in this program and acknowledge I will be invoiced directly from Volvo Car USA, per partnership program details Location Information Dealership Name: ___________________________________________________ Dealer Code: ________________________ # of Techs: __________________ Address: ___________________________________________________________ City: _______________________________________ State: ____________ Zip Code: ____________________ Phone Number: _____________________________________ Ext. ____________ Account Information Business Code(s): C1519 - Service ______________________ B1122 - Body _____________________ Würth Sales Rep #: _________________ Angelo Hardeen #1694 Würth KAM Name & #: ___________________ No Existing Würth Customer? _______________ If yes, Würth Account #: ___________________ VL NA Code: ___________ VL Price Group: ____________ 3000000 Link to: ___________________ Authorized Signature: ___________________________________ Date: _________________ Print Name: ___________________________________________ Phone: ________________ Title: ____________________________________ Please e-mail completed form to: [email protected] or Click here: E-Mail: _____________________________ Attach the following documents: • Tax Certificate (Resale Certificate) Submit WURTH USA, Inc. 93 Grant Street – Ramsey, NJ 07446 T +1 201 825-2710 www.wurthusa.com ELECTRIC VEHICLE HAND TOOL KITS Created by Volvo Car USA and brought to you exclusively by Wurth USA leaders in electric vehicle innovation © 2021 WURTH USA, Inc. Volvo-Tech-Kits KEEP QUALITY CONSISTENT WITH THIS HAND-SELECTED COLLECTION OF ELECTRIC VEHICLE (EV) HAND TOOLS 2 Würth USA Inc. e-mobility Guidelines • faq’s • limited warranty policy All hand tools meet requirements for working in systems with up to 1,000 volts alternating current (AC) or 1,500 volts direct current (DC). Due to the specialist nature of EV Hand Tools, we always suggest that they are stored in a tool storage bag, case, or cabinet and prevented from touching each other (or any other tools). In other words, they are safely segregated to avoid any damage to the insulation. Furthermore, we recommend that prior to use, the tool is removed from its safe storage location and the insulation carefully inspected prior to commencing work. After the work is completed, each tool should be inspected again for any damage. If any damage is found, the tool should be taken out of service immediately and replacement ordered--if there is any doubt at all about the integrity, do not use the tool! What is VDE? The VDE Testing and Certification Institute is a nationally accredited institution in the field of testing and certification of electrical engineering devices, components, and systems. These electrical products are tested for safety, electromagnetic compatibility and other product properties. What is IEC 60900:2004? An international standard for which among many things, describes the design of insulated tools in details. Such details for example can include the thickness of the protective insulation required. Additionally, the standard defines individual tests (piece tests) as well as series and random sample tests for checking the electrical safety of the protective insulation. Cleaning & Care: Maintain integrity of insulated tools by keeping them clean, dry and contaminant free. For cleaning, a soft cloth is recommended with a non-corrosive cleaner, like dish soap & water (do not immerse into water and ensure tools are thoroughly dry before storing and for future use). Non-aggressive cleaning wipes can also be used. WÜRTH USA INC. LIMITED WARRANTY POLICY: This limited warranty policy represents Würth USA Inc.’s commitment to our customers and our effort in ensuring the quality of our products. These EV hand tools are covered by a standard 12-month warranty, from date of purchase, against defects caused by either design or manufacturing. This Limited Warranty Policy does not apply to any malfunctions caused by; (i) normal wear and tear, (ii) unreasonable and/or improper use, abuse, storage, cleaning & care, (iii) repair or service by unauthorized persons, and (iv) modifications and/or alterations made without manufacturing permission. A proof of purchase is required for warranty claims. Contact your sales representative for warranty assistance or call 1.800.987.8487 for your nearest authorized Würth USA sales representative. 3 ELECTRIC VEHICLE TOOL KIT Art. No. 1965715613 // $2,002.20 Volvo retailers can find information and details of the program on the Volvo Cars Retailer Portal with a keyword search of “EV Tool Program”. All EV Hand Tool pieces shown belong to a kit. Individual articles available via Special Order and kit contents are subject to modifications. ZEBRA VDE SCREWDRIVER SET - 5 PIECES ZEBRA TORX VDE SCREWDRIVER SET - 6 PIECES Especially suitable for electric and hybrid vehicles Especially suitable for electric and hybrid vehicles Art. No. X061396325 Art. No. X061396235 VDE Screwdriver Flat slotted: • Slot 0.4 x 2.5 mm, 1 qty • Slot 0.8 x 4.0 mm, 1 qty • Slot 1.2 x 6.5 mm, 1 qty VDE Screwdriver PH recessed head • PH1 qty 1 • PH2 qty 1 • Blade: burnished, insulated • Tip: TX socket, black point • Screw symbol and handle size on the end of handle for quick identification • Standard: IEC 60900:2012 • Blade: bronzed, insulated • Standard: Individually tested in accordance with IEC 60900:2004 ZEBRA VDE FLAT-SLOTTED SCREWDRIVER VDE Screwdriver Torx: • Tx 8 qty 1 • Tx 9 qty 1 • Tx 10 qty 1 Especially suitable for electric and hybrid vehicles © 2021 WURTH USA, Inc. Volvo-Tech-Kits Art. No. X061363108 • • • • • Blade: burnished, insulated Tip: based on DIN ISO 22380-1-B Individually tested in water bath with 10kV test voltage Marked with year of manufacture Stricter cold impact test VDE Screwdriver Flat Slotted: Slot, 1.2 x 8 mm (5/16”) qty 1 4 • Tx 15 qty 1 • Tx 20 qty 1 • Tx 25 qty 1 ZEBRA VDE PLIERS ASSORTMENT IEC 60900—4 PIECES ZEBRA TORX VDE SCREWDRIVER Especially suitable for electric and hybrid vehicles Especially suitable for electric and hybrid vehicles Art. No. X061362330 Art. No. X071401581 • Blade: Burnished, insulated • Tip: TX socket, Black Point • Screw symbol and handle size on end of handle for quick identification • Standard: IEC 60900:2012 • TX 30 qty 1 TORX VDE SCREWDRIVER • Rated for working up to 1000 volts (AC) and up to 1500 volts (DC), observing all prescribed safety precautions • High-quality tool steel ensures long tool life and precision of gripping and cutting surfaces • Ergonomic and slip-free 2 component comfort handle with wide VDE collar for secure working • Combination pliers with extra-long blade also suitable for thicker cables • Stripping pliers with opening spring for automatic opening • Snipe nose pliers with tips for high bending stresses • Side cutters with slim head shape for optimal accessibility Especially suitable for electric and hybrid vehicles Art. No. X32561 • Insulated 1,000 volt rated, 10,000 volt tested • Meets ASTM, IEC, VDE, EN, ISO, NFPA • Handle and insulation molded on for maximum durability VDE side cutters DIN ISO 5749 IEC 60900 qty 1 VDE combination pliers DIN ISO 5746 IEC 60900 qty 1 VDE snipe nose pliers DIN ISO 5745, IEC 60900 qty 1 VDE cable cutters with single blade qty 1 VDE Screwdriver, Torx; 40 qty 1 5 INSULATED SOCKET 3/8” TORX 30 VDE BOX WRENCH Art. No. XTMS38T30 Especially suitable for electric and hybrid vehicles • • • • • Material: Chrome-vanadium steel • EN Standard: 60900 • Surface: VDE insulated Qty 1 Made of alloyed and hardened steel Customized socket sets available Tested to EN/IEC 60900 (latest edition) usable up to 1000V AC/1500V DC Width Across (flats) Length External diameter of ring Art. No. P. Qty/ unit 8 mm 164 mm 19.5 mm X715002308 1 3/8 SOCKET WRENCH HEXAGON 6 POINT - MID DEPTH Especially suitable for electric and hybrid vehicles Art. No. XSK380607 10 mm 174 mm 20.5 mm X715002310 1 12 mm 184 mm 22 mm X715002312 1 13 mm 205 mm 26 mm X715002313 1 14 mm 205 mm 30 mm X715002314 1 VDE 3/8 INCH SOCKET WRENCH HEXAGON 6 POINT - MID DEPTH • • • • • Especially suitable for electric and hybrid vehicles © 2021 WURTH USA, Inc. Volvo-Tech-Kits • • • • • External Drive WS 3/8 Socket Wrench Depth: 10 mm Length: 45 mm Standard: EN60900 Surface: VDE insulated Width Across (flats) Art. No. P. Qty/unit 8 mm X715003108 1 10 mm X715003110 1 12 mm X715003112 1 13 mm X715003113 1 14 mm X715003114 1 17 mm X715003117 1 Qty 1 Manufactured from alloyed and hardened steel 40 mm length Size/Width Across (flats) 7mm Tested to EN/IEC 60900 usable up to 1000V AC/1500V DC VDE 3/8 INCH SOCKET WRENCH HEXAGON 6 POINT - DEEP DEPTH Especially suitable for electric and hybrid vehicles • External drive: WS 3/8 • Length (L1): 80 mm 6 Width Across (flats) Art. No. P. Qty/unit 8 mm X71500308 1 10 mm X71500310 1 12 mm X71500312 1 VDE WOBBLE EXTENSIONS 3/8 INCH DRIVE VDE 3/8 INCH TORQUE WRENCH Especially suitable for electrical and hybrid vehicles Art. No. X30138 Especially suitable for electrical and hybrid vehicles Art. No. X071500301 • Qty 1 • Rated for working up to 1000 volts (AC) and up to 1,500 volts (DC), observing all prescribed safety precautions • Length: 150 mm, 5.9 inches • • • • • • VDE WOBBLE EXTENSIONS 3/8 INCH DRIVE Especially suitable for electrical and hybrid vehicles Art. No. XEHVEXB383 • • • • Qty 1 Manufactured from alloyed and hardened steel 250 mm length, 9.8 inches Tested to EN/EC 60900, usable up to 1000V AC/ 1500V DC VDE 3/8 INCH RATCHET Especially suitable for electric and hybrid vehicles Art. No. X715003038 • Qty 1 • Rated for working up to 1000 volts (AC) and up to 1500 volts (DC), observing all prescribed safety precautions • Length: 200 mm 7 Qty 1 Full visible reading scale for easy reading and setting Locking end cap and torque setting adjustment Insulated to EN/IEC 60900:2004, ASTM F1505 CSA standards Range: NM: 5NM - 50NM Ft-Lb Range: 4 ft/lbs - 37 ft/lbs ELECTRIC VEHICLE HAND TOOL KITS WURTH USA Inc. 93 Grant Street Ramsey, NJ 07446 1-800 WURTH USA (987-8487) www.wurthusa.com © WURTH USA Inc. 2021 Printed in New Jersey The information enclosed is privileged and confidential property of WURTH USA, Inc. Any dissemination, distribution or copying of this communication is strictly prohibited.