A1921182061604_4

Service Bulletin Details

Public Details for: A1921182061604_4

This bulletin contains instructions for resolving a coolant leak.


- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -

Models from 2018
2018 AUDI Q3
19 Coolant leak in area of coolant thermostat housing/coolant pump - 2.0TFSI
19 21 18 2061604/4 May 28, 2021. Supersedes Technical Service Bulletin Group 19 number 21-15 dated April 1,
2021 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2007 - 2013
All
Evo2
A4
2007 - 2016
All
Evo2
A5
2010 - 2016
All
Evo2
A6
2012 -2015
All
Evo2
A8
2013
All
Evo2
Q3
2012 - 2018
All
Evo2
Q5
2011 - 2017
All
Evo2
TT
2009 - 2014
All
Evo2
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Service (Updated Warranty Policy reference)
3
04/01/2021
Revised Warranty (Updated Labor Operation)
2
03/08/2021
Revised Warranty (Updated Labor Operation and condensed table)
Customer state:
 The coolant temperature warning light is on.
 There are clear coolant marks under the front end/engine compartment.
Workshop findings:
 The leak can be reproduced.
 The cause for the coolant loss is found around the coolant thermostat housing or the coolant pump.
Page 1 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
Coolant loss from the coolant thermostat housing
(Figure 1, position 1) or the coolant pump (Figure 1,
position 2).
Figure 1. Coolant thermostat/coolant pump. Parts are
available separately, see parts table below.
Production Solution
Not applicable.
Service
Note:
Refer to Warranty Policy and Procedures section 3.21.9. Please take photos of the leak and attach to the
repair order. Photos should:
 Have a date stamp and VIN reference.
 Be taken in focus and with sufficient light.
Check the cooling system for leaks according to the repair manual (pressure check).
Only replace the leaking component (coolant pump or coolant thermostat housing).
Proceed as follows:
1) Remove the coolant thermostat housing including the coolant pump according to Elsa at repair manual:
Engine >> 4 - Cylinder Direct Injection >> 19 Cooling System >> Coolant Pump/Coolant Thermostat >>
Coolant Pump, Removing and Installing.
Page 2 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2) Separate the water pump and coolant thermostat housing by removing the five connecting bolts (Figures 1
- 2).
3) Replacing the leaking component (coolant thermostat housing or coolant pump) with a replacement part,
proceed as follows:
 Assemble the coolant
thermostat housing and the
coolant pump and attach the
five connecting bolts.
 Align the two components
against one another in such
a way that both components
are flush to one another in
the areas marked in red
(Figure 2). The thermostat
housing must not be
higher/lower than the
coolant pump (run your
finger over the three areas
to check).
 Torque the connecting bolts
of the two components to 10
Nm.
Figure 2. Securing bolts of the coolant pump (1 to 5).
4) Install the assembled coolant module to the engine. Make sure the bolts are only hand-tight at this point.
Page 3 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
5) Check the toothed belt tension
(Figure 3) by pressing the
toothed belt together centrally
between the two toothed belt
sprockets. The measured
distance of the backs of the
toothed belt should be between
28mm and 30mm. A measuring
caliper can also be used for
toothed belt compression and
measurement.
Figure 3. Checking the toothed belt tension.
The measured distance is between 28mm and 30mm:
6. Complete the installation of the coolant module according to the instructions in the Elsa repair manual
(Step 7 is not necessary).
The measured distance is smaller than 28mm and greater than 30mm:
7) Adjustment of the toothed belt tension is
necessary.
Proceed as follows using Figure 4 for
reference:
 Note down the measured value (e.g.
26mm) from step 5).
 Remove the cooling module from the
engine again, loosen the coolant pump
bolts (Figure 2) and make adjustments as
outlined below.
 If the measured distance of the backs of
the toothed belt (pressed together) is less
than 28mm (e.g. 25mm), then the belt
tension is too low. A slight adjustment
away from the balance shaft is necessary
(direction "a").
 If the distance of the backs of the toothed
belt (pressed together) is greater than
Figure 4. Adjusting the toothed belt tension.
Page 4 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
28mm (e.g. 32 mm), then the belt tension
is too great. A slight adjustment towards
the balance shaft is necessary (direction
"b").
8. Tighten the five securing bolts of the coolant pump and repeat steps 4 and 5.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
 1950 (Coolant Pump).
 1955 (Thermostat Housing).
Damage Code:
0050
Labor Operations:
Remove and install the coolant pump
1950 1913
See SRT with
associated
operations
Remove and install the coolant pump
1950 1937 (A3
Only)
See SRT with
associated
operations
Replace water pump and check/adjust tooth belt
tension
1950 5599
20 TU
Replace thermostat housing and check/adjust tooth
belt tension
1955 1999
20 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Diagnostic Time:
Claim Comment:
As per TSB #2061604/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 5 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, Screws, and additional gaskets
as needed per the Repair Manual
See ETKA/ELSA
06H121010A
Water Pump (only if leaking)
01
06H121111R
Thermostat Housing (only if leaking)
01
06H121043
Gasket
01
Additional Information
More information on this system can be found in the following resources:
 Warranty Online: Warranty Policy and Procedures section 3.21.9.
 Elsa: Engine >> 4 - Cylinder Direct Injection >> 19 Cooling System >> Coolant Pump/Coolant Thermostat >>
Coolant Pump, Removing and Installing.
All parts and service references provided in this TSB (2061604) are subject to change and/or removal.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 6 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.