JLRTB02004NAS3

5/10/2021
TECHNICAL BULLETIN
JLRTB02004NAS3
TECHNICAL BULLETIN
10 MAY 2021
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION
This bulletin supersedes TSB JLRTB02004NAS2/2020 dated 16 SEP 2020, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the
page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
413-01
SUBJECT/CONCERN:
Temperature Displayed Incorrectly
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
E-PACE (X540)
2019-2020
Z33581-Z88941
Graz (Austria)
New Range Rover Evoque (LZ)
2020
000120-072289
Halewood
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MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
NOTES:
This technical bulletin only applies to vehicles installed with a partial Thin Film
Transistor (TFT) Instrument Panel Cluster Control Module (IPC).
This technical bulletin is only applicable to vehicles installed with 'smart settings
center'.
SITUATION:
The Ambient Air Temperature (AAT) displayed on the IPC is displayed in °C, instead of °F as
required.
CAUSE:
So ware error.
ACTION:
Follow the instructions below.
TOOLS:
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
Jaguar Land Rover (JLR)
approved diagnostic equipment

JLR approved battery support
unit
WARRANTY:
NOTE:
* When submitting your Warranty claim within the Warranty portal, use the
Condition Code list shown to select the Condition Code which best describes the
vehicle defect.
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
E-PACE - IPC Virtual Update Replace ECU
85.88.10
1.2
*
J9C2791/J9C5280/J9C5281/J9C5282
Evoque - IPC Virtual Update Replace ECU
85.88.10
1.2
*
LR133838/LR133839/LR133840/LR133841
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NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC INSTRUCTION
1.
NOTE:
All user profiles need to be deleted before the IPC so ware is updated.
Delete all user profiles from the 'smart settings center'.
2.
3.
Select the 'Settings' icon on the vehicle touchscreen.
Select 'All settings'.
Select 'Smart settings'.
Select 'Delete all profiles'.
CAUTIONS:
This procedure requires a minimum of Pathfinder 326 installed or later.
All ignition ON/OFF instructions must be followed. Failure to complete
these instructions may cause damage to the vehicle control modules.
NOTE:
The JLR approved diagnostic equipment will read the Vehicle Identification
Number (VIN) for the vehicle and automatically take the vehicle out of
‘Transportation Mode’ if required.
Connect the JLR approved battery support unit.
4.
Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.
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5.
Follow the JLR approved diagnostic equipment prompts.
Select 'Guided Diagnostics'.
Select 'Interior electrical features > Information and message center >
Instrument cluster fault'.
Follow all on-screen instructions to complete the task.
6.
If required, reset the vehicle to ‘Transportation Mode’.
7.
When all of the tasks are complete, exit the session.
8.
Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.
SERVICE INFORMATION:
1.
On release of the vehicle, inform the customer that all user profiles from the 'Smart
Settings Center' were deleted as a result of completing this technical bulletin, and
new profiles will need to be created.
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