A21-047

Service Bulletin
21-047
June 1, 2021
Version 2
Warranty Extension: 2016-20 HR-V CVT Premature Belt Deterioration
Supersedes 21-047, Dated April 27, 2021, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
Trim
2016–20
HR-V 2WD & AWD (CVT models
only)
ALL
VIN Range
Check the iN VIN status for eligibility.
REVISION SUMMARY
•
•
•
Under PARTS INFORMATION, additional CVT ordering information and images were added.
Under WARRANTY INFORMATION, additional claim information was added.
Under REQUIRED MATERIALS, a material was added.
BACKGROUND
Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is
extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles,
whichever comes first. If the PCM software was previously updated in service bulletin 21-046, Product Update: 2016-20
HR-V Software Update and CVT Inspection, the warranty extension applies, since the CVT primary drive belt is now a
OBD-monitored part due to the addition of DTC P271E.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they
are sold.
CORRECTIVE ACTION
Replace the Continuously Variable Transmission (CVT).
NOTE: Update the Continuously Variable Transmission (CVT) PCM software, and do the CVT inspection before doing this
repair. Refer to service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized Honda automobile dealer.
© 2021 American Honda Motor Co., Inc. – All Rights Reserved
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PARTS INFORMATION
Part Name
Part Number
Quantity
Transmission Assembly
06200-52P-A02RM
1
Transmission Assembly
06200-52N-A04RM
1
Transmission Assembly
06200-52P-A70RM
1
NOTE: After the vehicle was updated and if the CVT failed the magnet inspection in service bulletin 21-046, Product
Update: 2016-20 HR-V Software Update and CVT Inspection, to order a replacement transmission fill out AT/CVT Order
form under Reman Parts/Special Orders section on iN. You will need to have the following information:
• Provide a clear picture of the magnet sticking on the CVT oil pan at the inspection area (this picture should have been
taken during the CVT magnet inspection).
•
Drain the CVT fluid through a paint strainer as shown below. Provide a clear picture of the inside of the strainer
showing any contamination.
•
Provide a clear picture of any contaminates on the end of the oil pan drain plug.
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•
•
Upload the three images to the Tech Line Image Upload page before submitting the CVT order form on iN. If you have
not contacted Tech Line then use the last 7 digits of the VIN for the Tech Line Reference No.
Select Tech Line Agent Name – David Wong
•
Fill out the AT/CVT Order form under Reman Parts/Special Orders section on iN. If the vehicle is beyond the 5 year /
60,000 mile warranty term use 21047 as the Goodwill VSC Authorization. This will allow the order to be processed
under the Extended warranty coverage, then continue filling out the remaining required information on the form.
•
Once the CVT order & three images have been received your order will be reviewed by RPO. Additional requests and
images may be required by RPO before release of the CVT.
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REQUIRED MATERIALS
Materials
Part Number
Honda HCF-2 Continuously Variable Transmission Fluid
(55-gallon drum)
08200-9020
Honda HCF-2 Continuously Variable Transmission Fluid
(1-quart bottle)
08200-HCF2
Disposable Paint Strainer (pack of 250) or Commercially
equivalent (fixes 250 vehicles)
PMICSM6
Quantity
8 quarts (AWD)
7 quarts (FWD)
1
WARRANTY CLAIM INFORMATION
NOTE:
• Check the powertrain and emissions table on the iN to verify the applicable coverage.
• Use the information shown below:
- If within 5 years / 60,000 miles, use normal Powertrain coverage in the flat rate manual.
- If over 5 years / 60,000 miles, but within 8 years / 80,000 miles, use the operation number below for the emissions
warranty coverage.
- If over 5 years / 80,000 miles, but within 7 years / 150,000 miles, use the operation number below for the warranty
extension coverage.
Use the information below if the warranty information is covered by the emissions warranty of 8 years or 80,000 miles.
Operation
Number
Description
2016-20 2WD Replace
Transmission 8/80
Emissions Warranty
(Includes DTC clear,
alignment & VSA
sensor learn)
2181CU
Flat Rate
Time
Defect
Code
Symptom
Code
5.4 hr.
2016-18 AWD Replace
Transmission 8/80
Emissions Warranty
(Includes DTC clear,
alignment & VSA
sensor learn)
00504
03214
Template ID
Failed Part Number
A21047A
20031-52N-A02
A21047B
20031-52P-A02
A21047C
20031-52P-A70
5.8 hr.
2019-20 AWD Replace
Transmission 8/80
Emissions Warranty
(Includes DTC clear,
alignment & VSA
sensor learn)
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Use the information below if the warranty information is covered for 7 years or 150,000 miles.
Operation
Number
Description
2016-20 2WD Replace
Transmission 7/150
Warranty Extension
(Includes DTC clear,
alignment & VSA
sensor learn)
2181CT
Flat Rate
Time
Defect
Code
Symptom
Code
5.4 hr.
2016-18 AWD Replace
Transmission 7/150
Warranty Extension
(Includes DTC clear,
alignment & VSA
sensor learn)
6M900
JAT00
Template ID
Failed Part Number
A21047D
20031-52N-A02
A21047E
20031-52P-A02
A21047F
20031-52P-A70
5.8 hr.
2019-20 AWD Replace
Transmission 7/150
Warranty Extension
(Includes DTC clear,
alignment & VSA
sensor learn)
Skill Level: Repair Technician
INSPECTION PROCEDURE AND CONFIRMATION OF FAILED CVT
The transmission inspection utilizes a special magnet to detect any metal fragments that may have been shed from the
CVT belt. These fragments will collect in the oil pan. The inspection is done by placing a clear template on the CVT oil
pan. Refer to service bulletin 21-046, Product Update: 2016-20 HR-V Software Update and CVT Inspection.
If the PCM was updated and the CVT failed the magnet inspection on service bulletin 21-046, Product Update: 2016-20
HR-V Software Update and CVT Inspection, contact Tech Line to order a replacement transmission. You will need to have
the following information:
• Provide a clear picture of the magnet sticking on the CVT oil pan at the inspection area (this picture should have been
taken during the CVT magnet inspection).
• Drain the CVT fluid through a paint strainer as shown below. Provide a clear picture of the inside of the strainer
showing any contamination.
• Provide a clear picture of the magnet on the end of the oil pan drain plug.
REPAIR PROCEDURE
1. Remove wiper arms and cowl cover.
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2. Remove the left and right front fender covers.
3. Remove the hood rear seal.
4. Remove the cowl cover.
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5. Remove the dashboard upper lid.
6. If necessary, remove the dashboard upper lid insulator.
7. Remove the front grille cover.
8. Remove the air intake duct.
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9. Remove the air cleaner.
10. Disconnect and remove the 12-volt battery. Refer to the service information.
11. Remove the bolts and disconnect the connectors.
12. Remove the lock pin, control pin, shift cable bracket, shift cable, and engine wire harness.
NOTE: Do not bend the shift cable excessively.
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13. Remove the engine cover, harness cover bolts, harness bracket, harness holder, disconnect the connectors.
14. Remove the bolts, clamps, and move the harness holder, then remove the bracket.
15. Attach the universal lifting eyelet to the cylinder head.
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16. Install the engine support hanger, then attach the hook to the slotted hole in the universal lifting eyelet. Tighten the
wing nut by hand and support the engine/transmission.
NOTE: Be careful when working around the windshield.
17. Remove the ground cable and the transmission mount.
18. Raise up the vehicle and drain the transmission fluid. Refer to the service information.
19. Remove the front wheels. Refer to the service information.
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20. Set the steering column to the center tilt position and to the center telescopic position. Center the steering wheel
spoke angle and install a steering wheel holder.
21. Remove the steering joint cover.
22. Hold the spline shaft on the column with a piece of wire between the joint yoke of the spline and the joint yoke of
the spline tube to prevent the lower spline shaft from coming out.
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23. Remove the steering joint bolt.
24. Disconnect the steering joint from the pinon shaft.
25. Remove the center guide (if equipped) and discard it.
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26. Remove the flange bolt and self-locking nuts, then disconnect the lower arm from the lower arm ball joint.
NOTE:
• Use new self-locking nuts and the flange bolt during reassembly.
• Tighten the self-locking nuts and the flange bolt in the sequence shown.
27. Remove the self-locking nut and the flange nut while holding the joint pin with a hex wrench and remove the stabilizer
link.
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28. Disconnect the connector and remove the secondary HO2S.
29. Remove the under-floor TWC and the gaskets.
30. Lift and support the engine with a transmission jack and a wood block under the oil pan and remove the torque rod.
31. Remove the torque rod bracket as needed.
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32. Attach a wood block (A) to the lower center of the front subframe, attach a transmission jack (C) to the center of the
wood block. Support the front subframe securely by raising the transmission jack, remove the front subframe mounting
bolts (D) and the subframe rear stay mounting bolts (E).
33. Lower the jack slowly until the subframe of the body has dropped about 30 mm.
NOTE: Do not lower the subframe more then required.
34. Remove the steering gearbox stays and remove the gearbox washer.
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35. Remove the pinon shaft grommet.
36. Disconnect the connectors and remove the harness clamp.
NOTE: To prevent damage, cover the solenoid wire harness connector using a shop towel.
37. Disconnect the connector.
For 2WD models, go to step 46.
For AWD models, continue to the next step.
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38. Remove the front floor undercover.
NOTE: The retainer clips stay in the front floor under cover.
39. Remove the front fuel tank guard.
40. Remove the canister guard.
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41. Remove the front center member.
42. Remove the propeller shaft protector.
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43. Make a reference mark across the No. 1 propeller shaft, transfer the companion flange, then remove the No. 1
propeller shaft flange bolts.
44. Make a reference mark across the No. 2 propeller shaft, the rear differential companion flange, then remove the No. 2
propeller shaft flange bolts.
45. Remove the center support bearing mounting bolts.
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46. Remove the torque converter cover.
47. Remove the 8 torque converter bolts.
48. Disconnect the left driveshaft inboard joint and secure the driveshafts to the body with straps.
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49. Disconnect the right driveshaft inboard joint and secure the driveshaft to the body with straps.
50. Remove the intermediate shaft bolts.
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51. Remove the intermediate shaft.
NOTE: Hold the intermediate shaft horizontal until it is clear of the differential to prevent damaging the oil seal.
52. Check that the transmission is free of hoses and electrical wiring, lower the transmission by loosening the wing nut of
the engine support hanger and tilt the engine just enough for the transmission to clear its end from the side frame.
Slide the transmission away from the engine, then remove the transmission from the vehicle.
NOTE: Be careful not to drop the torque converter.
53. Install the new CVT with the new torque converter installed.
NOTE: It is very important to use the new transmission warmer that comes with the CVT instead of re-using the old
one to avoid contaminating the new CVT.
54. Install all removed parts in the reverse order of removal.
55. Fill the CVT with fluid. Refer to the service information.
56. Do a wheel alignment. Refer to the service information.
57. Do a VSA sensor neutral position memorization.
END
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