NTB21-042

Classification:
Reference:
DA21-004
Date:
NTB21-042
May 25, 2021
VOLUNTARY SERVICE CAMPAIGN
2021 SENTRA; SIDE RADAR SENSOR
CAMPAIGN ID #:
APPLIED VEHICLES:
PM981
2021 Sentra (B18)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign, on certain specific model year 2021
Sentra vehicles, to replace both right and left radar sensors located under the rear bumper
fascia. This service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PM981 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All C-III plus software updates (if any) have been installed.

Verify all electrical loads are off (radio, headlamps, seat heaters, etc).
Save Side Radar Configuration
1.
Connect a battery maintainer/smart charger.
2.
Connect the VI to the vehicle.
3.
Turn the ignition ON, engine OFF.
4.
Start C-III plus.
5.
Wait for the VI to be recognized.

6.
The serial number will display when the VI is recognized.
Select Re/programming, Configuration.
The VI is
recognized
Figure 1
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NTB21-042
7.
Check the box to confirm the precaution instructions have been read, and then select
Next.
NOTE: Use the arrows (if needed) to view and read all the precautions.
Figure 2
8.
Select Automatic Selection(VIN).
Figure 3
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NTB21-042
9.
Confirm the VIN or Chassis # is correct, and then select Confirm.
XXXXXXXXXXXXXXX
2021MY
Figure 4
10.
Confirm the VIN is correct for the vehicle, and then select Confirm.
XXXXXXXXXXXXXXXXXX
Figure 5
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NTB21-042
11.
Select Side radar (Rear right).
Figure 6
12.
Select Before ECU Replacement.
Figure 7
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NTB21-042
13.
Verify the information on the screen is correct, and then select Other Operation.

Verify the VIN under File Label is correct.
XXXXXXXXXXXXXXX
XXXXXXX
XXXXXXXXXXXX
Figure 8
14.
Select Side radar (Rear left).
Figure 9
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15.
Select Before ECU Replacement.
Figure 10
16.
Verify the information on the screen is correct, and then select End.

Verify the VIN under File Label is correct.
XXXXXXXXXXXXXXX
Side radar (Rear left)
XXXXXXX
XXXXXXXXXXXX
Figure 11
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17.
Remove the VI from the vehicle and close C-III plus application.
18.
Turn the ignition OFF.
19.
Disconnect the battery maintainer/smart charger.
Replace Both Side Radar Sensors
20.
Replace both side radar sensors.

For side radar sensor replacement, refer to the ESM section below.
o CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE
SYSTEM > DRIVER ASSISTANCE SYSTEM > REMOVAL AND
INSTALLATION > SIDE RADAR
IMPORTANT:

Follow all cautions and notices in the ESM procedure.

The Blind Spot Warning (BSW) system action test and the Rear Cross Traffic
Alert (RCTA) action test must be performed before proceeding.

Do not destroy the replacement sensor’s shipping box or packaging. Both sensors
will be returned to the parts department.
Configure Replacement Side Radar Sensors
21.
Turn the ignition ON, engine OFF.
22.
Connect a battery maintainer/smart charger.
23.
Connect the VI to the vehicle.
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NTB21-042
24.
Select Re/programming, Configuration.
The VI is
recognized
Figure 12
25.
Check the box to confirm the precaution instructions have been read, and then select
Next.
NOTE: Use the arrows (if needed) to view and read all the precautions.
Figure 13
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NTB21-042
26.
Select Automatic Selection(VIN).
Figure 14
27.
Confirm the VIN or Chassis # is correct, and then select Confirm.
XXXXXXXXXXXXXXX
2021MY
Figure 15
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NTB21-042
28.
Confirm the VIN is correct for the vehicle, and then select Confirm.
XXXXXXXXXXXXXXXXXX
Figure 16
29.
Verify all the information on the screen, and then select Confirm.
XXXXXXXXXXX
XXXXXXXXXXX
XXXXXXX
XXXXXXXXXXX
XXXXXXXXXXXX
XXXXXXXXXXXX
Figure 17
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30.
Select OK.
XXXXXXX
Figure 18
31.
Login using your NNAnet credentials.
Figure 19
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32.
Select Print, and then select End.

Attach the printed copy of the configuration to the repair order.
XXXXXXX
Figure 20
33.
Repeat steps 24 - 32 for the left side radar sensor.
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NTB21-042
Clear DTCs
NOTE: Steps 34 - 40 will change the DTC status from Current to Past, allowing the DTCs
to be cleared.
34.
Turn the ignition OFF.
HINT: If the ignition does not turn OFF when the ignition button is pressed and
released, press and hold the ignition button to turn OFF the ignition.
35.
Remove the key from the vehicle.
36.
Close all the doors.
37.
Lock the doors with the key.
38.
Wait a minimum of 2 minutes.
39.
Unlock the vehicle and open the driver’s door.
40.
Turn the ignition ON.
41.
Select Diagnosis (All Systems).
The VI is
recognized
Figure 21
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NTB21-042
42.
Select Automatic Selection(VIN).
Figure 22
43.
Confirm the VIN or Chassis # is correct, and then select Confirm.
XXXXXXXXXXXXXXX
2021MY
Figure 23
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NTB21-042
44.
Follow the on screen instructions to erase the DTCs.
45.
Turn the ignition OFF.
46.
Remove the VI from the vehicle.
47.
Disconnect the battery maintainer/smart charger.
48.
Close the C-III plus application.
49.
Return the removed side radar
sensors to the Parts Department for
shipment to Nissan FQA via warranty
parts return request.

Use the original box and
packaging to return the side radar
sensors.

Verify each side radar part number
is returned in the correct box.
Figure 24
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NTB21-042
PARTS INFORMATION
DESCRIPTION
SENSOR ASSY – SIDE OBSTACLE WARNING
(SIDE RADAR SENSOR, RH)
SENSOR ASSY – SIDE OBSTACLE WARNING
(SIDE RADAR SENSOR, LH)
PART NUMBER
QUANTITY
284K0-6LA2A
1
284K1-6LA2A
1
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
PM981
DESCRIPTION
Replace and Configure Side Radar
Sensors
OP CODE
FRT
PM9810
1.3
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
May 25, 2021
NTB21-042
DESCRIPTION
Original bulletin published
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NTB21-042