74595
Service Bulletin Details
Public Details for: 74595
Warranty bulletin d-21-07 (x89) power transfer unit - 2014-2017 jeep cherokee (kl)
Models from 2017
2017 JEEP CHEROKEE |
Models from 2016
2016 JEEP CHEROKEE |
Models from 2015
2015 JEEP CHEROKEE |
Models from 2014
2014 JEEP CHEROKEE |
WARRANTY BULLETIN Owner Name 1234 Anywhere St Anytown, St XXXXX VIN: xxxxxxxxxxxxxxxxx Dear (Name): This letter is to inform you that the warranty period on your vehicle’s Power Transfer Unit has been extended to 8 years / 150,000 miles. This warranty extension on the Power Transfer Unit applies to certain 2014 - 2017 Jeep Cherokee (KL) vehicles. Our records show that you either own or lease one of the vehicles affected by this warranty extension. We are extending the warranty period on the Power Transfer Unit because some of the vehicles within the above referenced population may experience a Malfunction Indicator Lamp (MIL) light on the cluster and/or a bang or grinding sound under the vehicle with a sudden power decrease. If you are experiencing this condition now, or if you experience them in the future, simply contact your dealer to have the appropriate repairs performed. Conversely, if you do not experience this condition, then your Power Transfer Unit is operating correctly and no repair is necessary. If you have already experienced this condition and previously paid for a repair, you may be eligible to receive a reimbursement. Visit www.fcarecallreimbursement.com to submit an online reimbursement request. You may also complete the enclosed Customer Reimbursement Claim Form and send your original receipts, invoices and/or repair order to the following address for reimbursement. Your claim will be acted upon within 60 days of receipt: FCA US LLC Customer Center P.O. Box 21-8004 Auburn Hills, MI 48321-8004 Attn: Reimbursement If you have questions or need any assistance, please contact your dealer or the FCA US LLC Customer Care. FCA US LLC Customer Care is available 24 hours a day / 7 days a week. They can be reached at: 1-877-426-5337 (1-877-IAM.Jeep). Please keep this letter in your glove box along with your vehicle’s other warranty information for future reference if necessary. This warranty extension applies only to the Power Transfer Unit condition described above; the other terms and the “What’s Not Covered” items of your warranty remain the same as stated in your Warranty Information book. FCA US LLC is taking this action to demonstrate its commitment to your continued satisfaction. FCA US LLC