CAY25-164

Service Bulletin Details

Public Details for: CAY25-164

Circlip on bearing bracket for pedals - checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed.


- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 -

Service
Technical Information
25/16
ENU
AG02
4
AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for
Pedals
Model line:
Cayenne (92A)
Model Year:
As of 2011 up to 2017
Subject:
Circlip on bearing bracket for pedals
Situation:
Internal tests have shown that a circlip on the bearing bracket for the pedals may have become
detached from its locking position as a result of preassembly processes carried out by a
supplier.
In this case, the bearing pin for the pedals will no longer be secured axially in the bearing bracket and can
come out of one of the two bearings over the service life.
If the bearing pin is mounted on one side only, brake pedal actuation will be impaired.
Action
Required:
Checking circlip on bearing bracket for pedals to make sure it is fitted correctly.
A new circlip may have to be installed.
Affected
Vehicles:
Only the vehicles assigned to the campaign (see also PIWIS Vehicle information).
Part No.:
NOTE: PARTS WILL NOT BE AUTOMATICALLY ALLOCATED TO YOUR DEALERSHIP. ALL PARTS
MUST BE ORDERED VIA A PTEC/PAV.
Tools:
Part No.
Designation
Qty.
999 166 092 01
 Circlip
1 ea.
(only if required)
•
•
Flashlight
Screwdriver (long)
2016© Porsche Cars North America, Inc.
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Installation
position:
Installation position of circlip for brake pedal
1
2
3
– Brake pedal
– Circlip for bearing pin
– Bearing pin
Procedure:
1
Switch off ignition and remove ignition key.
2
Place a protective mat over the door entry area as far as the footwell on the driver's side.
3
Move front seat as far back as it will go.
Information
Two options for checking that the circlip is fitted correctly are described below.
The options are different depending on the different equipment variants, e.g. knee airbag or sound
system.
There is no need to remove any add-on parts for either option.
4
Mar 24, 2016
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Perform a visual inspection using a flashlight and check whether the silver-coloured circlip  Visual
inspection of circlip -1- is fitted correctly on the bearing pin  Visual inspection of circlip -2- at the
left-hand side of the bearing bracket for the brake pedal.
AfterSales
2016© Porsche Cars North America, Inc.
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Technical Information
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Option A:
Perform a visual inspection to check the installation of the circlip through the opening between the
steering column trim panel and the trim panel under the dashboard  Visual inspection of circlip -A-.
Option B:
Perform a visual inspection to check the installation of the circlip from the driver's footwell by looking
up towards the bearing bracket for the brake pedal  Visual inspection of circlip -B-.
Visual inspection of circlip
•
If the circlip  Visual inspection of circlip -1-is on the bearing pin  Visual inspection of circlip -2and is fitted correctly as shown  Visual inspection of circlip, continue with Step 7.
•
If the circlip  Visual inspection of circlip -1-is not on the bearing pin  Visual inspection of circlip
-2-, continue with Step 5.
5
Check the position of the bearing pin and make sure the bearing pin is positioned correctly.
2016© Porsche Cars North America, Inc.
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Mar 24, 2016
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Checking bearing pin
Mar 24, 2016
Page 4 of 6
•
The end collar of the bearing pin  Checking bearing pin -1- (on the right-hand side of the
bearing bracket for the brake pedal  Checking bearing pin -4-) has a cut-out  Checking
bearing pin -2-. This means that the bearing pin can only be fitted correctly in one specific
position.
•
If the end collar of the bearing pin is no longer flush with the bearing bracket  Checking
bearing pin -bottom left-, make sure that the bearing pin has not already come completely
out of the left bearing on the bearing bracket. You can tell whether this is the case by
how far the bearing pin on the right-hand side of the bearing bracket is sticking out and you
can also check this by checking the brake pedal. To do this, press the brake pedal from left
to right towards the accelerator pedal with your hand. If the brake pedal is no longer held in
its installation position and can be tilted down at one side, the bearing pin has already come
completely out of the left bearing on the bearing bracket. In this case, please create a
PTEC/TLAR for further assistance.
•
If the bearing pin is no longer flush with the bearing bracket, but has not yet come out of the
left bearing ( Checking bearing pin -bottom right-), push the bearing pin in flush again and
check that the cut-out  Checking bearing pin -2- on the bearing pin is positioned correctly
with respect to the guide lug  Checking bearing pin -3- on the bearing bracket  Checking
bearing pin -4-. This is the only way to ensure that the bearing pin is installed at the correct
position and cannot turn.
AfterSales
2016© Porsche Cars North America, Inc.
Service
Technical Information
6
25/16
ENU
AG02
4
Push a new circlip  Installing circlip -1- onto
the bearing pin  Installing circlip -2- as shown 
Installing circlip -arrow- until the circlip engages
securely.
Information
The circlip only engages correctly when the collar of
the circlip is at the side (-arrow-).
7
Remove protective mat.
8
Enter the campaign in the Warranty and Maintenance
booklet.
Installing circlip
Warranty Invoicing
Scope 1:
Working time:
Labor time: 23 TU
Checking circlip on bearing bracket for pedals
Warranty Invoicing:  Damage Code AG02 99 000, Repair Code 1
Scope 2:
Working time:
Checking circlip on bearing bracket for pedals and installing new circlip
Labor time: 30 TU
Parts required:
999 166 092 01
1 ea.
Circlip
2016© Porsche Cars North America, Inc.
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Mar 24, 2016
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Warranty Invoicing:  Damage Code AG02 99 000, Repair Code 1
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
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