A4321502059564_2
Service Bulletin Details
Public Details for: A4321502059564_2
This bulletin contains instructions for noises on uneven roads using chassis ears or the pico tool.
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Models from 2022
| 2022 AUDI RS5 |
| 2022 AUDI RS6 |
| 2022 AUDI RS6 AVANT |
| 2022 AUDI RS7 |
Models from 2021
| 2021 AUDI RS5 |
| 2021 AUDI RS6 |
| 2021 AUDI RS6 AVANT |
| 2021 AUDI RS7 |
Models from 2020
| 2020 AUDI RS6 |
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Models from 2019
| 2019 AUDI RS5 |
Models from 2018
| 2018 AUDI RS6 |
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Models from 2017
| 2017 AUDI RS6 |
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Models from 2016
| 2016 AUDI RS6 |
| 2016 AUDI RS7 |
Models from 2015
| 2015 AUDI RS6 |
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Models from 2014
| 2014 AUDI RS6 |
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Models from 2013
| 2013 AUDI RS6 |
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Models from 2012
| 2012 AUDI RS6 |
| 2012 AUDI RS7 |
Models from 2011
| 2011 AUDI RS6 |
43 Locating noise on vehicles with the DRC system (Dynamic Ride Control) 43 21 50 2059564/2 June 29, 2021. Supersedes Technical Service Bulletin Group 43 number 20-38 dated June 4, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment RS 4 2008 – 2022 All Dynamic Ride Control RS 5, RS 5 Cabriolet, and RS 5 Sportback 2019, 2021 – 2022 All Dynamic Ride Control RS 6 2011 – 2018, 2020 – 2022 All Dynamic Ride Control RS 6 Avant 2021 – 2022 All Dynamic Ride Control RS 7 2012 – 2018, 2020 – 2022 All Dynamic Ride Control Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Added Model Year) Revised Additional Information (Added reference) 1 06/04/2020 Initial publication Note: This service info only applies if the vehicle is equipped with the Dynamic Ride Control (DRC) system (PR Code 2MC). Customer states: Noises when driving on uneven roads. Workshop findings: Noise can be clearly assigned to the DRC system (adjustment options on the MMI can help to identify the noise intensity, switching from "dynamic" to "comfort" mode). Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Background The following components of the DRC system can influence the noise level: System pressure too low (see repair manual for nominal pressures). One of the four shock absorbers. One of the two central valves. Tip: In the DRC system the shock absorbers are connected to one another diagonally (front left to rear right and front right to rear left). Production Solution Not applicable. Service If you can clearly assign the customer concern to the DRC system, proceed as follows: 1. Check the existing system pressure of the DRC system according to Elsa at Repair Manual, Chassis >> Suspension, Wheels, Tires >> 43 Self Levelling Suspension >> Dynamic Ride Control – DRC. 2. Use one of the available noise search tools (e.g. Pico tool or Chassis Ear) in the area of the shock absorbers and decide at which of the shock absorbers the noise is the clearest. 3. Attach noise search sensors/terminals to the affected shock absorbers and the respective central valve and decide whether the noise is generated by the central valve or the shock absorber. 4. If a defective part is found, replace it per the Elsa Repair Manual. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner (4340 Only). If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4293 4090 4340 Damage Code: 0010 Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Labor Operations: Replacing the central valve (only): Central valve remove + reinstall with associated operations 4340 1900 (RS5 & RS7 only) 4340 1950 (RS5 & RS7 only) 4340 1901 (RS5 only) See SRT with associated operations 4340 1902 (RS7 only) 4340 2002 (RS7 only) Or replacing the shock absorber (only) Front shock absorber replace with associated operations 4090 5550 (All) Or 4090 5650 (All) Rear shock absorber replace with associated operations 4293 5550 (All) Or 4293 5650 (All) Diagnostic Time: See SRT with associated operations See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol (Max 30 TU ) Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU Setting up time for Pico noise analysis tool 4340 0199 50 TU Note: Performed work must be clearly recorded. Claim Comment: As per TSB #2059564/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA Order by VIN Central valve As needed Order by VIN Shock absorber As needed Tool Number Tool Description VAS611015 Noise Analysis Tool-Pico JSPSM06600 (Wired) JSP60635 (Wireless) Chassis Ear Additional Information More information on this system can be found in the following resources: Elsa: Chassis >> Suspension, Wheels, Tires >> 43 Self Levelling Suspension >> Dynamic Ride Control – DRC. All part and service references provided in this TSB (2059564) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.