SFCC_MAY2021_19

Service Bulletin Details

Public Details for: SFCC_MAY2021_19

Owners may report that when attempting to sign-in to an incontrola? Account on the pivi system, an 'unable to connect (401)' or 'unable to connect (015)' error message may be displayed. Connected infotainment features will also not functio

- 2021 -

Models from 2021

2021 JAGUAR F-PACE

2021 JAGUAR XF

2021 LAND ROVER RANGE ROVER VELAR

CAMPAIGN LAUNCH STATUS
H494 AND N580 CSP CAMPAIGNS -PIVI SHARED SECRET DECRYPTION
SERVICE ACTIONS H494 AND N580 PIVI VEHICLE SHARED SECRET DECRYPTION
AFFECTED MODELS
21MY RR Velar, Jaguar XF and F-PACE
VOLUME AFFECTED
10,664 USA and 1271 CAN
REPAIR
Owners may report that when attempting to sign-in to an
InControl© account on the PIVI system, an 'Unable to Connect
(401)' or 'Unable to Connect (015)' error message may be
displayed. Connected infotainment features will also not
function. To correct this, all vehicles will require the ‘Shared
Secrets application’ run on Pathfinder.
REPAIR TIME
0.2hrs + DIDO
CAMPAIGN LAUNCHED
May 5th, 2021
Notes
All unsold vehicles must be updated prior to delivery. Retailed
units are to be updated at the next service visit
PRINTED COPIES ARE UNCONTROLLED
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