NTB21-041B
Service Bulletin Details
Public Details for: NTB21-041B
2021 rogue platinum; false engine oil service due now message this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
- 2021 -
Models from 2021
2021 NISSAN ROGUE |
Classification: Reference: EL21-008B Date: NTB21-041B June 29, 2021 2021 ROGUE PLATINUM; FALSE “ENGINE OIL SERVICE DUE NOW” MESSAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLE: 2021 Rogue (T33) - Platinum APPLIED VIN: All Kyushu built before JN8AT****MW308508 APPLIED DATE: All Kyushu built before January 18, 2021 NOTE: This bulletin does not apply to Smyrna built 2021 Rogue (11th character of VIN C). IF YOU CONFIRM The “Engine Oil Service Due Now” message is displayed on the combination meter when service is not yet required, AND There are no related DTCs stored. ACTION 1. Confirm the current combination meter part number. 2. Reprogram the combination meter, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/17 SERVICE PROCEDURE IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. The CONSULT PC MUST be updated to version 211.30 or higher before the reprogramming in this TSB is attempted. All C-III plus software updates (if any) have been installed. Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the combination meter may be damaged. Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the combination meter may be damaged. Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the combination meter may be damaged. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC or VI during reprogramming, reprogramming may be interrupted and the combination meter may be damaged. 1. Connect a battery maintainer/smart charger to the vehicle. 2. Turn ON the ignition and the hazard warning lights. 3. Connect the VI to the vehicle. 4. Start C-III plus. 2/17 NTB21-041B 5. Wait for the VI to be recognized. 6. The serial number will display when the VI is recognized. Select Diagnosis (One System). The VI is recognized Figure 1 3/17 NTB21-041B 7. Select METER/M&A. 14.7V Figure 2 8. Select ECU Identification. 14.7V Figure 3 4/17 NTB21-041B 9. Confirm the current ECU PART NUMBER and write it on the repair order. 14.7V XXXXXXXXX Figure 4 If it matches one of the part numbers in Table 1, continue to step 10 on page 6. If it does not match one of the part numbers in Table 1, this bulletin does not apply. Table 1 MODEL YEAR CURRENT ECU PART NUMBER: 24809- Rogue 2021 6RF0A, 6RR1A 5/17 NTB21-041B 10. Select Yes. 14.7V Figure 5 11. Select Re/programming, Configuration. 14.7V Figure 6 6/17 NTB21-041B 12. Check the box to confirm the precaution instructions have been read, and then select Next. 14.7V Figure 7 13. Select the correct Vehicle Name and Model Year. 14.7V Figure 8 7/17 NTB21-041B 14. Verify the correct VIN is populated. 15. Select Confirm. 14.7V XXXXXXXXXXXXXXXXX Figure 9 16. Select Confirm. XXXXXXXXXXXXXXXXX Figure 10 8/17 NTB21-041B 17. Select METER/M&A. 14.7V Figure 11 18. Select Reprogramming. 14.7V Figure 12 9/17 NTB21-041B 19. Find the ECU Part Number and write it on the repair order, and then select Save. NOTE: This is the current Part Number (P/N). 14.7V XXXXXXXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXX Figure 13 20. Check the box to confirm the precaution instructions have been read, and then select Next. NOTE: Use the arrows (if needed) to view and read all of the precautions. 14.7V Figure 14 10/17 NTB21-041B 21. Find and select the Current Part Number that matches what was written down in step 19 on page 10, and then select Next. 14.7V XXXXXXXXXX XXXXXXXXXX XXXXX XXX XXXXXXXXXX XXXX XXX XXXXXXXXXX Figure 15 22. Review the data on the screen and select Next. 14.7V XXXXXXXXXX XXXXXXXXXX XXXXXXXXXXXXXXXXX Figure 16 11/17 NTB21-041B 23. Follow the on-screen instructions, and then select Next. Figure 17 24. Confirm the battery voltage is within acceptable limits, and then select Start. 14.7V Figure 18 12/17 NTB21-041B 25. Allow Transfer Data to complete. 14.7V XXXmin Figure 19 26. Once the update completes, select Next. 14.7V Figure 20 13/17 NTB21-041B 27. Erase All DTCs. Follow the on-screen instructions as shown in Figure 21 and Figure 22. 14.7V Figure 21 Select Next. 14.7V Figure 22 14/17 NTB21-041B 28. Allow Erase All DTCs to complete. 14.7V Figure 23 29. Follow the on-screen instructions to print the screen (Figure 24) and attach it to the repair order. 30. Select Confirm. 14.7V XXXXXXXXXX XXXXXXXXXX XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Figure 24 15/17 NTB21-041B 31. Select Home. 7/7 XXXXXXXXXXXXXXXX Figure 25 16/17 NTB21-041B CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION (1) PFP OP CODE SYM DIA FRT Reprogram Display Meter (1) RX4WAA ZE 32 0.6 Reference the electronic parts catalog and use the Display Meter (24809-*****) as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION May 21, 2021 NTB21-041 Original bulletin published May 26, 2021 NTB21-041A TSB temporarily suspended June 29, 2021 NTB21-041B TSB republished with changes to page 2 17/17 NTB21-041B