17NA087
Service Bulletin Details
Public Details for: 17NA087
This informational bulletin provides information on characteristics of wide low aspect ratio tires, vehicle pulls left or right, wanders, follows depressions in road surface, tramlining.
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2017 CADILLAC ATS |
2017 CADILLAC CTS |
2017 CHEVROLET CAMARO |
2017 CHEVROLET CORVETTE |
2017 CHEVROLET SS |
Models from 2016
2016 CADILLAC ATS |
2016 CADILLAC CTS |
2016 CHEVROLET CAMARO |
2016 CHEVROLET CORVETTE |
2016 CHEVROLET SS |
Models from 2015
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2015 CHEVROLET CORVETTE |
2015 CHEVROLET SS |
Models from 2014
2014 CADILLAC ATS |
2014 CADILLAC CTS |
2014 CADILLAC CTS-V |
2014 CHEVROLET CAMARO |
2014 CHEVROLET CORVETTE |
2014 CHEVROLET SS |
Models from 2009
2009 CADILLAC CTS |
2009 CHEVROLET CORVETTE |
Models from 2008
2008 CHEVROLET CORVETTE |
Models from 2007
2007 CHEVROLET CORVETTE |
Models from 2006
2006 CHEVROLET CORVETTE |
Models from 2005
2005 CHEVROLET CORVETTE |
Service Bulletin Bulletin No.: 17-NA-087 Date: May, 2021 INFORMATION Subject: Brand: Cadillac Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining Model: ATS 2013 CTS 2009 CT4 CT5 Chevrolet Model Year: from 2020 VIN: to from to — — Engine: Transmission: All All 2019 2021 Camaro 2010 2021 Corvette 2005 2021 SS 2014 2017 Involved Region or Country North America, Europe, Russia, Middle East, Israel, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Japan, GM Korea Company, Cadillac Korea (South Korea), China, Taiwan, Philippines Condition Some customers may comment about their vehicle having a tendency to pull left or right depending on road conditions. Typical descriptions may refer to the vehicle not tracking properly or that the car wanders. Additional comments may include that the car follows grooves or inconsistencies in the road to the extent that the vehicle must be steered or directed with additional force to overcome these roadway characteristics. What is Tramlining? "Tramlining" is an industry term used to describe a vehicle's tendency to follow the longitudinal ruts and/or grooves present in the road. (Also called “trough wander”). The name comes from the feeling on a tram or trolley as the vehicle follows along the tracks. Any vehicle can exhibit tramlining due to uneven pavement or severe rutting in the roads surface. All vehicles tramline to some degree, however vehicles equipped with low aspect ratio, wide tires tend to be more sensitive to this condition. Turning the steering wheel left or right slightly may give a "scrubbing" feel like rubbing up against a curb (only not as pronounced). Vehicles experiencing this condition can feel “pulled” in both directions depending on the positions of the tires in the trough (ruts). Driving Characteristics A test drive with the customer to duplicate the concern and driving a comparably equipped vehicle over the same roads may be beneficial before any repairs are attempted. For further information on diagnosing vehicle leads/pull issues, refer to the latest version of Corporate Service Bulletin #05-03-07-009. Note: Test driving over road surfaces, like smooth concrete, the vehicle may be less susceptible to pavement inconsistencies due to the fact that concrete Copyright 2021 General Motors LLC. All Rights Reserved. can be less susceptible to developing troughs and other variations in the road surface. Additionally, since troughs may or may not be visible in a given lane, it is recommended to drive the vehicle within the lane, but on each side of the lane to verify if the vehicle is reacting to the road surface variation due to the steering precision of vehicles in this category. If a similarly equipped vehicle experiences the same condition as the customer’s car, the customer’s car is most likely experiencing tramlining, which is a normal characteristic of a car with low aspect ratio, wide tires. Tires Verify that all tire pressures are set to the specification listed on the vehicle’s tire placard prior to driving and verify there is no uneven tire wear. Note: Tire pressures should be maintained at the recommended pressures. Increasing tire pressures above the recommended pressure will further stiffen the sidewall of the tire and may increase tramlining. Swapping tires from a known good vehicle can be used to determine if the condition is tire related. Verify that the tires and suspension setting have not been modified from the production standards. GM accessory wheels and tires are an acceptable modification. Page 2 May, 2021 Bulletin No.: 17-NA-087 Alignment While alignment may be thought to be a contributing factor, it has NOT been found to affect trough wander or tramlining complaints and therefore a wheel alignment check is NOT recommended for the condition. Reference the latest version of Corporate Service Bulletin #05-03-07-009 for GM Corporate policy information on wheel alignment. Version 5 Modified Released March 21, 2017 March 15, 2019 – Added the 2018 and 2019 Model Years. January 31, 2020 – Added the 2020 Camaro Model and updated the Involved Regions or Country section. October 12, 2020 – Added 2020 Corvette and 2021 Camaro and updated the Involved Region or Country section. May 05, 2021 – Added the 2020–2021 CT4 and CT5 models and the 2021 Corvette. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION