A5521582064020_1
Service Bulletin Details
Public Details for: A5521582064020_1
Models from 2021
| 2021 AUDI A6 ALLROAD |
| 2021 AUDI A7 |
| 2021 AUDI Q3 |
| 2021 AUDI Q5 |
| 2021 AUDI Q5 PHEV |
| 2021 AUDI Q8 |
| 2021 AUDI RS Q8 |
| 2021 AUDI RS7 |
| 2021 AUDI SQ5 |
| 2021 AUDI SQ8 |
Models from 2020
| 2020 AUDI A6 ALLROAD |
| 2020 AUDI A7 |
| 2020 AUDI Q3 |
| 2020 AUDI Q5 |
| 2020 AUDI Q5 PHEV |
| 2020 AUDI Q8 |
| 2020 AUDI RS Q8 |
| 2020 AUDI RS7 |
| 2020 AUDI SQ5 |
| 2020 AUDI SQ8 |
Models from 2019
| 2019 AUDI A7 |
| 2019 AUDI Q3 |
| 2019 AUDI Q5 |
| 2019 AUDI Q8 |
| 2019 AUDI SQ5 |
Models from 2018
| 2018 AUDI Q5 |
| 2018 AUDI SQ5 |
55 Power rear lid cannot be opened, DTC B113E07 and/or B113E29 are stored in the rear lid electronics module 55 21 58 2064020/1 July 16, 2021. Model(s) Year VIN Range Vehicle-Specific Equipment A6 Allroad, RS 7, Q5 PHEV, SQ8, and RS Q8 2020 - 2021 All Not Applicable RS 6 Avant, Q5 Sportback, and SQ5 Sportback 2021 All Not Applicable A7, Q3, and Q8 2019 - 2021 All Not Applicable Q5, SQ5 2018 - 2021 All Not Applicable Condition Customer states: The power rear lid cannot be opened using the vehicle key, the interior/exterior buttons or the emergency release. Workshop findings: One or both of the following DTCs may be stored in the rear lid electronics control module, J605 (address word 006D): DTC B113E29 (Closing assistance Range/Performance). DTC B113E07 (Closing assistance mechanical malfunction). Technical Background Due to component-related deviations of the rear lid closing assist motor, the closing assist motor can be internally blocked. Consequently, the power rear lid can no longer be opened as the rotary latch of the rear lid lock is not released by the closing assist motor (Figure 1). Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 1. Rear lid closing assist motor. Production Solution Optimized rear lid closing assist motors implemented in series production with MY22. Service 1. If it is not possible to open the power rear lid using the vehicle key, the interior/exterior buttons or the emergency release, carefully knock with your hand on the rear lid in the area of the closing assist motor (Figure 2). The resulting vibrations should release the blockage within the closing assist motor. Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 2. Carefully knock in the area of the closing assist motor. Its location varies and is model specific. 2. Open the rear lid and remove the rear lid lower trim panel according to the Elsa Repair Manual. 3. Replace the closing assist motor. 4. Check the operation of the closing assist motor and the power rear lid before reinstalling the rear lid lower trim panel. 5. Reinstall the rear lid lower trim panel and clear any relevant DTC(s). Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5534 Damage Code: 0010 Diagnostic Time: Closing assist motor remove + reinstall 5541 19XX See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. protocol (Max 30 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB #2064020/1 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA 3V5827887C (A6, Liftgate motor A7, Q5, and Q8) 01 5TA827887C (Q3) Liftgate motor 01 Tool Number Tool Description VAS 6160/VAS 6150 VAS tester with the current version of ODIS (Windows 10) Additional Information All parts and service references provided in this TSB (2064020) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.