A7221352062113_3
Service Bulletin Details
Public Details for: A7221352062113_3
This bulletin contains instructions for when the second row backrests won't fold.
- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 2022
| 2022 AUDI A5 |
| 2022 AUDI RS5 |
Models from 2021
| 2021 AUDI A5 |
| 2021 AUDI ALLROAD |
| 2021 AUDI RS5 |
Models from 2020
| 2020 AUDI A5 |
| 2020 AUDI ALLROAD |
Models from 2019
| 2019 AUDI A5 |
| 2019 AUDI ALLROAD |
| 2019 AUDI RS5 |
Models from 2018
| 2018 AUDI A5 |
| 2018 AUDI ALLROAD |
Models from 2017
| 2017 AUDI ALLROAD |
72 Rear backrest release in the luggage compartment is inoperative 72 21 35 2062113/3 July 16, 2021. Supersedes Technical Service Bulletin Group 72 number 21-33 dated February 25, 2021 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4 allroad 2017 – 2022 All Not Applicable A5 2018 - 2022 All Not Applicable RS 5 2019, 2021 2022 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Added MY22) Revised Required Parts and Tools (Updated Quantity) 2 02/25/2021 Revised Required Parts and Tools (Updated part number) 1 02/03/2021 Initial publication Customer states: The second row backrests are not folding when the release levers in the luggage compartment are operated/pulled. Workshop findings: The backrest release levers in the luggage compartment do not provide feedback/resistance when pulled. The levers feel loose. The backrests only move forward approximately 1/8 inch and the red backrest latch markings protrude. The backrests do not fold forward. Technical Background The Bowden cable disengages from its attachment point and does not release the backrest latch. In some cases, this results in damage to the Bowden cable or to its attachment point in the luggage compartment side trim. Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Not applicable. Service 1. If the second row backrest release lever is without resistance or feels loose, the Bowden cable in the luggage compartment side trim has become disengaged (Figure 1). Figure 1. Bowden cable is disengaged from the attachment point. 2. Remove the luggage compartment side trim of the affected side according to the repair manual in Elsa. 3. Inspect the Bowden cable and the backrest release mechanism for any damage. 4. Reinstall the Bowden cable in the backrest release mechanism and secure it with a tie wrap (Figure 2). Figure 2. The Bowden cable reinstalled and secured with tie wrap. 5. Check the operation of both backrest release levers in the luggage compartment. Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 6. Reinstall the luggage compartment side trim. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 7263 Damage Code: 0010 Labor Operations: Repair backrest latch, one side 7263 4999 20 TU Repair backrest latch, both sides 7263 5099 30 TU GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB #2062113/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA N 10647801 Tie wrap Shop Supply Additional Information Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. All parts and service references provided in this TSB (2062113) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.