No. 68-21-3
Service Bulletin Details
Public Details for: No. 68-21-3
Instructions for fixing a rattling noise in the rear area of the exhaust system.
Models from 2021
2021 PORSCHE CAYENNE |
Models from 2020
2020 PORSCHE CAYENNE |
Models from 2019
2019 PORSCHE CAYENNE |
Symptom-based workshop manual Service 68/21 ENU 2651 2 Symptom – Body Exterior – Rattling/Noises from the Rear Area of the Exhaust System: Observe Specified Procedure (SY 68/21) Model Line: Cayenne (9YA/9YB) Model Year: As of 2019 up to 2021 Concerns: Exhaust flap actuator Symptom: The customer complains about rattling or noise from the rear area of the exhaust system. The following entries may be stored in the fault memory of the DME control unit: 'P047600 – 'Exhaust flap, signal implausible' 'P04A000 – 'Exhaust flap, bank 2, signal implausible' • • Cause: The reason for this may be a defective actuator for an exhaust flap. Remedial Action: Check exhaust flap, see Technical Information 'Checking exhaust flap' and repair it as required. Checking exhaust flap Work Procedure: 1 Is the customer's complaint connected to the noise? • • Yes, continue with Step 2. No, continue with Step 5. 2 Check the exhaust flap actuator. 2.1 Remove the exhaust flap actuator. Workshop Manual '265119 Removing and installing exhaust flap actuator' 2.2 Check the exhaust flap actuator for damage. • The exhaust flap actuator is not damaged: Continue with Step 3. • The exhaust flap actuator is damaged: Replace exhaust system actuator. Workshop Manual '265119 Removing and installing exhaust flap actuator' Parts required: Part number Designation Qty. N 10597201 Hexagon nut, M5 3 ea. PAB133246B Servo motor for exhaust flap – R4/V6 Turbo engines 1 ea. AfterSales Jul 7, 2021 Page 1 of 4 2 Service 2651 ENU Symptom-based workshop manual 68/21 or 9A713324606 3 1 ea. Servo motor for exhaust flap – V6/V8 Biturbo engines Check the exhaust flap mechanism in the exhaust pipe for damage, play or blockage. Information The exhaust flap actuator you removed earlier must remain removed during the check. The check is performed manually. • Exhaust flap mechanism is OK: Continue with Step 4. • The exhaust flap mechanism is not OK: Replace rear silencer. Workshop Manual '263355 Replacing rear silencer' Parts required: Designation Qty. Clamping sleeve * 1 ea. Rear mufflers (right or left) * 1 ea. Rear silencer holder * 2 ea. * Select the vehicle-specific parts using the Porsche Spare Parts Catalogue (PET). 4 Install the exhaust flap actuator. Workshop Manual '265119 Removing and installing exhaust flap actuator' 5 Connect 9900 - PIWIS Tester 3 to the vehicle and read out the fault memory of the DME control unit. Result of check ( ) One of the following entries is stored in the fault memory of the DME control unit: • • 'P047600 – 'Exhaust flap, signal implausible' 'P04A000 – 'Exhaust flap, bank 2, signal implausible' Action required Check plug connection for exhaust flap actuator. Check the plug connection of the exhaust flap actuator for the following points and repair it if necessary: • • • • Jul 7, 2021 Page 2 of 4 AfterSales Risk of damage to plug connection, pins and electric lines. Plug connection and pins are seated correctly. Corrosion of pins and electric lines. Risk of short circuit Service Symptom-based workshop manual 68/21 ENU 2651 2 If all components specified above appear normal, replace the exhaust flap actuator. Workshop Manual '265119 Removing and installing exhaust flap actuator' (✗) Invoicing: None of these entries is stored in the fault memory of the DME control unit. Repeat the test. If there is no noise from the exhaust system and no fault memory entry, the customer's problem must be checked and may have to be simulated. If the noise still cannot be heard, the test must be performed starting with Step 1. For documentation and warranty invoicing, enter the labor operations specified below in the warranty claim: APOS Labour operation I No. 26510240 Checking exhaust flap actuators 26335500 Replacing rear silencer 26335501 Replacing rear silencer PQIS coding: Location (FES5) 26510 Exhaust flap actuator Damage type (SA4) 2014 rattles Parts Info: Part No. Designation Qty. Only if an exhaust system actuator has to be replaced: N 10597201 Hexagon nut, self-locking, M5 3 ea. and PAB133246B Servo motor for exhaust flap 1 ea. or 9A713324606 Servo motor for exhaust flap AfterSales 1 ea. Jul 7, 2021 Page 3 of 4 2 Service 2651 ENU Symptom-based workshop manual 68/21 Only if a rear silencer has to be replaced: References: As required. Rear silencer 1 ea. As required. Clamping sleeve 2 ea. As required. Holder for rear silencer 2 ea. Workshop Manual '265119 Removing and installing exhaust flap actuator' Workshop Manual '263355 Replacing rear silencer' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2021 Porsche Cars North America, Inc. Jul 7, 2021 Page 4 of 4 AfterSales