NTB20-095A

Classification:
Reference:
RA20-004A
Date:
NTB20-095A
July 19, 2021
2021 ROGUE; AWD COUPLER
SERVICE INFORMATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLE:
APPLIED SYSTEM:
2021 Rogue (T33)
AWD
SERVICE INFORMATION
The AWD coupler on the APPLIED VEHICLE listed above is available as a separate
service part.
When replacement of the AWD coupler is required, DO NOT follow the ESM procedure.
Instead, follow the procedure outlined in this service bulletin.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Save ECU Data
Perform the following before starting the procedure to prevent damage to the control unit.
1.

Connect the AC Adapter to the CONSULT PC.

Connect the CONSULT PC to the internet (Wi-Fi or cable).

Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC during reprogramming, the reprogramming may be interrupted.

Turn OFF all vehicle electrical loads.

Connect a battery maintainer or smart charger, set to reflash mode or a similar
setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.
Open C-III plus and select Re/programming, Configuration.
Figure 1
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2.
Use the arrows (if needed) to view and read all precautions.
Figure 2
3.
Select Confirmed instructions.
4.
Select Next.
Figure 3
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5.
Select the correct vehicle information.
6.
Select OK.
Figure 4
7.
Verify the correct VIN is populated.
8.
Select Confirm.
XXXXXXXXXXXXXXX
Figure 5
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9.
Select Confirm.
XXXXXXXXXXXXXXXXXXXX
Figure 6
10.
Select ALL MODE AWD/4WD.
Figure 7
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11.
Select Before ECU Replacement.
Figure 8
12.
Select Save.
XXXXXXXXXXXXXXX
XXXXXXXX
XXXXXXXXXXXXXXX
XXXXXXXXXXXX
Figure 9
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NTB20-095A
13.
Select Next.
XXXXXXXXXXXXXXX
XXXXX
XXXXXXXXXXXXXXX
Figure 10
14.
If the screen in Figure 11 displays, select Home. If the screen in Figure 11 does not
display, skip to step 15.
Figure 11
15.
Close C-III plus.
16.
Turn the ignition OFF.

17.
It may be necessary to hold the start button in for several seconds for the ignition
to turn OFF.
Disconnect the battery maintainer or smart charger.
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NTB20-095A
Replace AWD Coupler
18.
Raise and support the vehicle.
To prevent serious burns, avoid contact with hot metal parts. Perform the operation after
the exhaust system has fully cooled down because the system will be hot just after the
engine stops.
19.
Remove the propeller shaft rear flange
fasteners, and tie the propeller shaft
aside with a suitable strap.
Figure 12
20.
Disconnect the AWD coupler electrical
connector.

The gray lock tab must be pulled
outward before the connector will
disconnect.
Electrical
connector
gray lock tab
Figure 13
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NTB20-095A
21.
Place a drain pan under the rear coupler.
22.
Remove the four (4) AWD coupler
bolts.
Figure 14

Fluid may start to drain from
between the AWD coupler and the
differential.
Figure 15
23.
Driver side
tool pry point
Remove the AWD coupler from the
differential. If necessary, there are
three (3) tool pry points where light
pressure can be applied to remove the
AWD coupler from the differential.


Figure 16 shows two (2) of the
three (3) tool pry points.
The third tool pry point is located
near the passenger side upper
AWD coupler bolt (not shown).
Lower tool
pry point
Figure 16
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NTB20-095A
24.
With the AWD coupler removed, locate the blue reference mark on the differential
pinion shaft. If necessary, rotate one of the rear wheels until the blue reference mark
is aligned with the driver side coupler lower bolt hole, as shown in Figure 17.
Differential
pinion shaft
blue reference
mark
Driver side
coupler lower
bolt hole
Figure 17
25.
AWD coupler
black reference
mark
On the new AWD coupler, locate the
black reference mark and align it with
the driver side coupler lower bolt hole,
as shown in Figure 18.
Driver side
coupler lower
bolt hole
Figure 18
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NTB20-095A
26.
Install the new AWD coupler.
 Keep the black reference mark
aligned with the driver side coupler
lower bolt hole, as close as
possible, while installing the new
AWD coupler.
 It may be necessary to slightly
rotate the AWD coupler flange
during installation, to align the
splines.
 Ensure the coupler seats fully with
the differential housing before
installing the coupler bolts.
 Do NOT use excessive force to
seat the coupler to the differential
housing.
 Torque the four (4) AWD coupler
bolts in a diagonal pattern to
30 N●m (3.06 kg-m, 22 ft-lb).
27.
Remove the strap from the propeller
shaft.
28.
Align the outer edges of the mating
surface of the propeller shaft flange
with the mating surface of the AWD
coupler flange.
 The mating surface flanges should
be completely flush with one
another.
 If the mating surface flanges are
not completely flush with one
another, rotate the position of the
propeller shaft 90 degrees and
recheck.
 Install new propeller shaft rear
flange bolts and nuts.
 Torque the propeller shaft rear
flange bolts/nuts in a diagonal
pattern to 50 N●m (5.10 kg-m,
37 ft-lb).
11/41
Figure 19
Figure 20
NTB20-095A
29.
Reconnect the AWD coupler electrical
connector.
Figure 21

Engage the AWD coupler electrical
connector gray lock tab by pushing
inward.
Electrical
connector
gray lock tab
Figure 22
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NTB20-095A
30.
Remove the AWD coupler filler plug
using a 10 mm hex socket.
AWD coupler
filler plug
Figure 23
31.
Fill the AWD coupler.





32.
Only use a dedicated fluid pump
that has not been used for other
types of fluids.
See PARTS INFORMATION for
coupling fluid information.
Fill the AWD coupler until fluid
starts to come out of the filler hole.
Temporarily reinstall the filler plug
using the original sealing washer.
Torque the filler plug to 35 N●m
(3.57 kg-m, 26 ft-lb).
Fluid pump
Figure 24
Lower the vehicle.
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NTB20-095A
Write ROM Data To New AWD Coupler
33.
Turn the ignition ON.
34.
Select Re/programming, Configuration.
Figure 25
35.
Use the arrows (if needed) to view and read all precautions.
Figure 26
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36.
Select Confirmed instructions.
37.
Select Next.
Figure 27
38.
Select the correct vehicle information.
39.
Select OK.
Figure 28
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40.
Verify the correct VIN is populated.
41.
Select Confirm.
XXXXXXXXXXXXXXX
Figure 29
42.
Select Confirm.
XXXXXXXXXXXXXXXXXX
Figure 30
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NTB20-095A
43.
Confirm System is ALL MODE AWD/4WD, and then select Confirm.
XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXXXXXXXX
Figure 31
44.
Select Yes.
XXXXXXXXXX
XXXXXXXXXXXXXXXX
Figure 32
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45.
Use the arrows (if needed) to view and read all precautions.
Figure 33
46.
Select Confirmed instructions.
47.
Select Next.
Figure 34
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48.
Review the data on the screen, and then select Next.
XXXXX
XXXXX
XXXXXXXXXXXXXXXX
Figure 35
49.
Follow the on-screen instructions, and then select Next.
Figure 36
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50.
Confirm the battery voltage is within acceptable limits, and then select Start.
Figure 37
51.
Select your user group from the drop down menu, and then select OK.
Figure 38
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52.
Enter your Username and Password, and then select Submit.
Figure 39
53.
Allow Transfer Data to complete.
Figure 40
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54.
Once the update completes, select Next.
Figure 41
55.
Erase all DTCs.

Follow the on-screen instructions as shown in Figure 42 and Figure 43.
Figure 42
22/41
NTB20-095A

Select Next.
Figure 43
56.
Select Confirm.
XXXXX
XXXXX
XXXXXXXXXXXXXXXX
Figure 44
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NTB20-095A
57.
If the screen in Figure 45 displays, select Home. If the screen in Figure 45 does not
display, skip to step 58.
Figure 45
58.
Select Re/programming, Configuration.
Figure 46
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NTB20-095A
59.
Use the arrows (if needed) to view and read all precautions.
Figure 47
60.
Select Confirmed instructions.
61.
Select Next.
Figure 48
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NTB20-095A
62.
Select the correct vehicle information.
63.
Select OK.
Figure 49
64.
Verify the correct VIN is populated.
65.
Select Confirm.
XXXXXXXXXXXXXXX
Figure 50
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NTB20-095A
66.
Select Confirm.
XXXXXXXXXXXXXXXXXXXX
Figure 51
67.
Select ALL MODE AWD/4WD.
Figure 52
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68.
Select After ECU Replacement.
Figure 53
69.
Read the precautions.
Figure 54
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70.
Select Manual selection.
Figure 55
71.
Use the arrows (if needed) to view and read all precautions.
Figure 56
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72.
Select Confirmed instructions.
73.
Select Next.
Figure 57
74.
Under ROM Data ID, select 416596RR0D.
75.
Select Next.
Figure 58
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76.
Review the data on the screen, and then select Next.
XXXXX
XXXXXXXXXXXXXXXX
Figure 59
77.
Follow the on-screen instructions, and then select Next.
Figure 60
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78.
Confirm the battery voltage is within acceptable limits, and then select Start.
Figure 61
79.
Allow Transfer Data to complete.
Figure 62
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80.
Once the update completes, select Next.
Figure 63
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81.
Erase all DTCs.

Follow the on-screen instructions as shown in Figure 64 and Figure 65.
Figure 64

Select Next.
Figure 65
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NTB20-095A
82.
Select Confirm.
XXXXX
XXXXX
XXXXXXXXXXXXXXXX
Figure 66
83.
If the screen in Figure 67 displays, select Home. If the screen in Figure 67 does not
display, skip to step 84 on page 36.
Figure 67
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Bleed Air & Initialize Oil Deterioration Level
84.
Select Diagnosis (One System).
Figure 68
85.
Select ALL MODE AWD/4WD.
Figure 69
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86.
Select Work support.

Ensure Can Gateway (CGW Information) is green.
Figure 70
87.
Select BLEED AIR & INITIALIZE OIL DETERIORATION LEVEL.
88.
Select Start.
Figure 71
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89.
Start the engine, and then select Start.
Figure 72
90.
Allow BLEED AIR & INITIALIZE OIL DETERIORATION LEVEL to complete.
Figure 73
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NTB20-095A
91.
Select End.
Figure 74
92.
Close C-III plus.
93.
Turn the ignition OFF.

94.
It may be necessary to hold the start button in for several seconds for the ignition
to turn OFF.
Disconnect the battery maintainer or smart charger.
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NTB20-095A
Recheck AWD Coupler Fluid Level
To prevent serious burns, avoid contact with hot metal parts. Perform the operation after
the exhaust system has fully cooled down because the system will be hot just after the
engine stops.
95.
Raise and support the vehicle.
96.
Place a drain pan under the AWD coupler filler hole.
97.
Remove the AWD coupler filler plug
using a 10 mm hex socket.
AWD coupler
filler plug
Figure 75
98.
Fill the AWD coupler with fluid.





99.
Only use a dedicated fluid pump
that has not been used for other
types of fluids.
See PARTS INFORMATION for
coupling fluid information.
Fill the AWD coupler until fluid
starts to come out of the filler hole.
Reinstall the filler plug using a new
sealing washer.
Torque the filler plug to 35 N●m
(3.57 kg-m, 26 ft-lb).
Fluid pump
Figure 76
Lower the vehicle.
100. Test drive the vehicle including a figure eight to evaluate for any noise and/or vibration
concerns.
 If any noise and/or vibration concerns exist during the figure eight test drive, follow
the All Wheel Drive Coupler Clutch Break-In Procedure in NTB20-081.
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NTB20-095A
PARTS INFORMATION
DESCRIPTION
COUPLING ASSEMBLY-ELECTRICAL
(AWD Coupler)
GASKET-PLUG
(Filler Plug Sealing Washer)
COUPLING FLUID (1)
BOLT-FLX PROP (3)
(Propeller Shaft Rear Flange Bolts)
NUT-FIX PROP SFT (3)
(Propeller Shaft Rear Flange Nuts)
(1)
(2)
(3)
PART NUMBER
QUANTITY
38760-6RE0A
1
11026-4N200
1
999MP-LSCTRF
(2)
37120-JD01A
4
37171-7S00A
4
Order this item through the Nissan Maintenance Advantage program: Phone
877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal;
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
As needed.
These are single use parts.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace Electronic Control Coupling and
Reprogram ECU
(1)
PFP
OP CODE
SYM
DIA
FRT
(1)
LX11AA
ZE
32
1.7
Reference the electronic parts catalog and use the Electric Coupling Assembly
(38760-*****) as the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
December 22, 2020
NTB20-095
July 19, 2021
NTB20-095A
DESCRIPTION
Original bulletin published
PARTS INFORMATION revised
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NTB20-095A