TIN-21-42A-001

Service Bulletin Details

Public Details for: TIN-21-42A-001

This technical information notice was sent to dealers highlighting issues with incorrect labor operations on warranty claims and provides guidance for correction.


- 2022 -

Models from 2022
2022 MITSUBISHI OUTLANDER 
Page 1 of 10
TSB-21-42A-003
SUBJECT:
UPDATES TO 2022 OUTLANDER MIRROR
MOTOR - SERVICE MANUAL REVISION
No:
TSB-21-42A-003
DATE:
July 2021
MODEL:
2022 Outlander
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
This TSB provides content for the Mirror Motor section of the affected Service Manual,
to add DTC Circuit Diagnosis and Symptom Diagnosis information.
AFFECTED VEHICLES
D
2022 Outlander
AFFECTED SERVICE MANUAL
D
2022 Outlander Service Manual, Group 42A-Body
Please add the following ten pages to the 2022 Outlander Service Manual, Group 42A-Body −>
Mirrors section.
Copyright 2021, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi
Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(5085)
Page 2 of 10
TSB-21-42A-003
1
MIRRORS
CONTENTS
DTC/CIRCUIT DIAGNOSIS . . . . . . . .
MIRROR MOTOR. . . . . . . . . . . . . . . . . . Page 2-4
Component Function Check . . . . . . .
Diagnosis Procedure. . . . . . . . . . . . .
RETRACTOR MOTOR. . . . . . . . . . . . . . Page 5-7
Component Function Check . . . . . . .
Diagnosis Procedure. . . . . . . . . . . . .
2
2
2
2
5
5
5
SYMPTOM DIAGNOSIS . . . . . . . . . . .
8
AUTO RETRACTABLE DOOR MIRROR DOES NOT
8
OPERATE . . . . . . . . . . . . . . . . . . . . . . . . Page 8
Diagnosis Procedure . . . . . . . . . . . . .
8
ELECTRIC RETRACTABLE DOOR MIRROR DOES NOT
OPERATE . . . . . . . . . . . . . . . . . . . . . . . . Page 9
10
Diagnosis Procedure . . . . . . . . . . . . .
10
Page 3 of 10
TSB-21-42A-003
2
MIRRORS
Page 2 of 9
DTC/CIRCUIT DIAGNOSIS
MIRROR MOTOR
Component Function Check
1. CHECK DOOR MIRROR OPERATION
1. Ignition switch ON.
2. Check if the mirror surface adjustment of the door mirror works properly when the mirror switch is operated with the right/left changeover switch operated to the right or left.
Is the inspection result normal?
YES >>
INSPECTION END
NO >>
Refer to Diagnosis Procedure.
Diagnosis Procedure
1. CHECK FUSE
1. Ignition switch OFF.
2. Check that the following fuse is not blown (open).
Fuse No.
Capacity
45
5A
Is the inspection result normal?
YES >>
GO TO 2.
NO >>
Replace the blown (open) fuse after repairing the cause of blown (open).
2. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) POWER SUPPLY CIRCUIT
1. Disconnect power window main switch (mirror control switch) connector.
2. Ignition switch ON.
3. Check voltage between power window main switch (mirror control switch) harness connector and ground.
+
Power window main switch
Connector
Terminal
D27
3
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace harness.
-
Voltage
Ground
9 – 16 V
Page 4 of 10
TSB-21-42A-003
Page 3 of 9
MIRRORS
3. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) GROUND CIRCUIT
1. Ignition switch OFF.
2. Check continuity between power window main switch (mirror control switch) harness connector and ground.
+
Power window main switch
Connector
Terminal
D27
22
-
Continuity
Ground
Existed
Is the inspection result normal?
YES >>
GO TO 4.
NO >>
Repair or replace harness.
4. CHECK MIRROR MOTOR CIRCUIT
1. Disconnect door mirror assembly (LH) and (RH) connector.
2. Check continuity between door mirror assembly (LH) and (RH) connector and power window main switch (mirror control switch) connector.
Door mirror assembly
Power window main switch
Continuity
Connector
LH
Terminal
D14
Connector
Terminal
6
6
13
10
14
21
D27
RH
Is the inspection result normal?
YES >>
GO TO 5.
NO >>
Repair or replace harnesses.
D106
Existed
6
8
13
9
14
7
3
Page 5 of 10
TSB-21-42A-003
4
Page 4 of 9
MIRRORS
5. CHECK MIRROR MOTOR INPUT SIGNAL
1. Connect power window main switch (mirror control switch) connector.
2. Ignition switch ON.
3. With operating the mirror switch, check the voltage between door mirror assembly harness connector and ground.
+
Condition
Door mirror assembly
Connector
Terminal
Right/left changeover
switch
Operated to DOWN or
RIGHT
14
LH
D14
Voltage
Mirror switch
Right
13
9 - 16 V
Other than above
0-1V
Operated to LEFT
9 - 16 V
Other than above
0-1V
Operated to UP
9 - 16 V
Other than above
0-1V
Operated to DOWN or
RIGHT
9 - 16 V
6
Ground
14
RH
D106
13
Left
Other than above
0-1V
Operated to LEFT
9 - 16 V
Other than above
0-1V
Operated to UP
9 - 16 V
Other than above
0-1V
6
Is the inspection result normal?
YES >>
GO TO 6.
NO >>
Replace door mirror assembly.
6. REPLACE POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH)
Replace power window main switch (mirror control switch).
Is the inspection result normal?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
Page 6 of 10
TSB-21-42A-003
MIRRORS
Page 5 of 9
5
RETRACTOR MOTOR
Component Function Check
1. CHECK RETRACTABLE DOOR MIRROR OPERATION
1. Ignition switch ON.
2. When the mirror folding/unfolding switch is operated to open or close, check whether the retracting function of the door mirror operates normally.
Is the inspection result normal?
YES >>
INSPECTION END
NO >>
Refer to Diagnosis Procedure.
Diagnosis Procedure
1. CHECK FUSE
1. Ignition switch OFF.
2. Check that the following fuse is not blown (open).
Fuse No.
Capacity
45
5A
Is the inspection result normal?
YES >>
GO TO 2.
NO >>
Replace the blown (open) fuse after repairing the cause of blown (open).
2. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) AND REMOTE CONTROLLED MIRROR SWITCH
POWER SUPPLY CIRCUIT
1. Disconnect power window main switch (mirror control switch) connector and remote controlled mirror switch connector.
2. Ignition switch ON.
3. Check voltage between power window main switch (mirror control switch) harness connector and ground.
+
Power window main switch
Connector
Terminal
D27
3
-
Voltage
Ground
9 – 16 V
4. Check voltage between remote controlled mirror switch harness connector and ground.
+
Remote controlled mirror switch
Connector
Terminal
F-25
4
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace harness.
-
Voltage
Ground
9 – 16 V
Page 7 of 10
TSB-21-42A-003
6
Page 6 of 9
MIRRORS
3. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) AND REMOTE CONTROLLED MIRROR SWITCH
GROUND CIRCUIT
1. Ignition switch OFF.
2. Check continuity between power window main switch (mirror control switch) harness connector and ground.
+
Power window main switch
Connector
Terminal
D27
22
-
Continuity
Ground
Existed
3. Check continuity between remote controlled mirror switch harness connector and ground.
+
Remote controlled mirror switch
Connector
Terminal
F-25
12
-
Continuity
Ground
Existed
Is the inspection result normal?
YES >>
GO TO 4.
NO >>
Repair or replace harness.
4. CHECK RETRACTOR MOTOR INPUT SIGNAL 1
1. Disconnect door mirror assembly (LH) and (RH) connector.
2. Check continuity between door mirror assembly (LH) connector and power window main switch connector.
Door mirror assembly
Power window main switch
Continuity
Connector
Terminal
Connector
3
LH
D14
Terminal
18
D27
11
Existed
17
3. Check continuity between door mirror assembly (RH) connector and remote controlled mirror switch connector.
Door mirror assembly
Remote controlled mirror switch
Continuity
Connector
Terminal
Connector
3
RH
D106
Terminal
8
F-25
11
Existed
9
4. Check continuity between door mirror assembly (LH) and (RH) connector and ground.
Door mirror assembly
Connector
Continuity
Terminal
3
LH
D14
11
Ground
3
RH
D106
11
Is the inspection result normal?
YES >>
GO TO 5.
NO >>
Repair or replace harnesses.
Not existed
Page 8 of 10
TSB-21-42A-003
Page 7 of 9
MIRRORS
5. CHECK RETRACTOR MOTOR INPUT SIGNAL 2
1. Connect power window main switch (mirror control switch) connector and remote controlled mirror switch connector.
2. Ignition switch ON.
3. With operating the mirror folding/unfolding switch, check the voltage between door mirror assembly harness connector and ground.
+
Door mirror assembly
Connector
-
Condition
Voltage
Terminal
Operated to OPEN
9 - 16 V
Operated to CLOSE
0-1V
11
LH
D14
Operated to OPEN
0-1V
Operated to CLOSE
9 - 16 V
Operated to OPEN
9 - 16 V
Operated to CLOSE
0-1V
3
Ground
Mirror folding/unfolding
switch
11
RH
D106
Operated to OPEN
0-1V
Operated to CLOSE
9 - 16 V
3
Is the inspection result normal?
YES >>
GO TO 6.
NO >>
Replace door mirror assembly.
6. REPLACE POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH)
Replace power window main switch (mirror control switch).
Is the inspection result normal?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
7
Page 9 of 10
TSB-21-42A-002
8
MIRRORS
Page 8 of 9
SYMPTOM DIAGNOSIS
AUTO RETRACTABLE DOOR MIRROR DOES NOT OPERATE
Diagnosis Procedure
1. CHECK POWER WINDOW MAIN SWITCH POWER SUPPLY CIRCUIT AND GROUND CIRCUIT
Check power window main switch (mirror control switch) power supply circuit and ground circuit. Refer to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY - POWER WINDOWCONTROL
SYSTEM - DTC/CIRCUIT DIAGNOSIS - POWER SUPPLY AND GROUND CIRCUIT - POWER WINDOW MAIN SWITCH - Diagnosis Procedure.
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace the malfunctioning part.
2. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) LIN COMMUNICATION CIRCUIT
Check power window main switch (mirror control switch) LIN communication circuit. Refer to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY - POWER WINDOWCONTROL SYSTEM DTC/CIRCUIT DIAGNOSIS - LIN COMMUNICATION CIRCUIT - Diagnosis Procedure.
Is the inspection result normal?
YES >>
GO TO 4.
NO >>
Repair or replace the malfunctioning part.
3. REPLACE POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH)
1. Replace power window main switch (mirror control switch).
2. Check the operation of the trouble spot.
Do they operate normally?
YES >>
INSPECTION END
NO >>
GO TO 5.
4. REPLACE BCM
1. Replace BCM.
2. Check the operation of the trouble spot.
Do they operate normally?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
10
Page 10 of 10
TSB-21-42A-003
MIRRORS
ELECTRIC RETRACTABLE DOOR MIRROR DOES NOT OPERATE
Diagnosis Procedure
1. CHECK THE MECHANISM OF THE DOOR MIRROR
Check the following items.
•
Damage, deformation of the door mirror mechanism or foreign matter lodged in the door mirror
•
Wiring harness damage because it is rubbed or lodged
•
Interacting with other parts
•
Inappropriate assembly
Is the inspection result normal?
A >>
GO TO 2.
B >>
Repair or replace the malfunctioning part.
2. CHECK RETRACTOR MOTOR
Check retractor motor circuit. Refer to Attached sheet 8 - RETRACTOR MOTOR - Component Function Check.
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace the malfunctioning part.
3. REPLACE RETRACTOR MOTOR
1. Replace retractor motor.
2. Check the operation of the trouble spot.
Do they operate normally?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
Page 9 of 9

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