TSB_ELE246
Service Bulletin Details
Public Details for: TSB_ELE246
Technical service bulletin: front view camera replacement and software upgrade installation - this bulletin provides the procedure to update the software logic of the front camera (fr_cmr) system on the vehicles listed below, which have had
Models from 2019
2019 KIA NIRO |
2019 KIA NIRO EV |
2019 KIA SPORTAGE |
GROUP MODEL ELE 2019-2022MY Applicable Models Listed NUMBER DATE 246 August 2021 TECHNICAL SERVICE BULLETIN FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION This bulletin provides the procedure to update the software logic of the Front Camera (FR_CMR) system on the vehicles listed below, which have had a new replacement Front View Camera installed without software upgrade. New parts with a part number ending in “SW0” do not have the operating software upgrade installed. If the S/W is not upgraded, units will exhibit a warning light ON with Diagnostic Trouble Codes (DTCs) related to the Front Camera (FR_CMR). Follow the procedures outlined in this publication to recover and record the prior variant coding value before replacement. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 4 of this bulletin. System Front Camera (FR_CMR) Model Model Years Niro HEV (DE HEV) 2019 - 2022 Seltos (SP2) 2021 - 2022 Soul (SK3) 2020 - 2021 Sportage (QL) 2019 - 2022 Telluride (ON) 2020 - 2022 A printed copy is for reference only; publication information can be updated at any time. Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical publications are listed in ‘Service Releases’ and has the latest service information that has been released. Page 2 of 10 SUBJECT: FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION Flowchart: Replace the front camera: • Perform Variant Coding • Calibration NO Front Camera Replacement (Recover Variant Code) Received FR_CMR ending with P/N SW0 Vehicle Out YES Replace the front camera: • Perform Variant Coding • Upgrade Software • Calibration IMPORTANT When replacing the front view camera with a new one, perform the ‘Variant Coding’ procedure using KDS (Refer to KGIS for further instructions). Replacement Procedure: 1. Replace the Front Camera with the new part number ending in “SW0” by referring to the “Advanced Driver Assistance System (ADAS) → Front View Camera System → Front View Camera Unit → Repair procedures” OR “Body Electrical System → Lane Departure Warning System (LDWS) → Lane Departure Warning System (LDWS) unit → Repair procedures” OR “Brake System → Forward Collision-Avoidance Assist (FCA) System → Lane Departure Warning System (LDWS) unit → Repair procedures” chapter in the applicable Shop Manual on KGIS. NOTICE Record the prior variant coding value before removing the front view camera. Replace the front camera, apply the variant code from the removed camera and apply the software upgrade to the ‘FR_CMR’ system using the KDS ECU Upgrade function as described in this bulletin, then proceed to the calibration as described in KGIS. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 3 of 10 SUBJECT: FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION Front Camera ECU Upgrade Procedure: To correct this condition, the ECU should be reprogrammed using the KDS download, as described in this bulletin. Upgrade Event Name 554. ON FR_CMR UPGRADE AFTER FRONT CAMERA REPLACEMENT 555. DE HEV FR_CMR UPGRADE AFTER FRONT CAMERA REPLACEMENT 556. QL FR_CMR UPGRADE AFTER FRONT CAMERA REPLACEMENT 557. SK3 FR_CMR UPGRADE AFTER FRONT CAMERA REPLACEMENT 558. SP2 FR_CMR UPGRADE AFTER FRONT CAMERA REPLACEMENT NOTICE • Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery. • Ensure the KDS is sufficiently charged at 60% or higher prior to reflash. • All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise stated. • Damaged VCI II units should not be used and promptly replaced. • Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade procedure. • DO NOT start the engine during ECU upgrade. • DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade. • When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before starting the engine. • ONLY use approved ECU upgrade software designated for the correct application. IMPORTANT It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to the ECU. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 4 of 10 FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION SUBJECT: Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the applicable model is equipped with an immobilizer security system. Failure to follow proper procedures may cause the PCM to become inoperative after the upgrade and any claims associated with this repair may be subject to chargeback. ROM ID INFORMATION TABLE: Upgrade Event #554 (Telluride) Model System ON FR_CMR Camera P/N ROM ID Previous New Previous New 99211 S9100 99211 S9100SW0 1.ON 1.03 Upgrade Event #555 (Niro HEV) Model System DE HEV FR_CMR Camera P/N ROM ID Previous New Previous New 99211 G5000 99211 G5000SW0 1.DE 1.07 Upgrade Event #556 (Sportage) Model System QL FR_CMR Camera P/N ROM ID Previous New Previous New 99211 F1000 99211 F1000SW0 1.QL 1.06 Upgrade Event #557 (Soul) Model System SK3 FR_CMR Camera P/N ROM ID Previous New Previous New 99211 K0000 99211 K0000SW0 1.SK 1.02 99211 K0100 99211 K0100SW0 2.SK 1.00 Upgrade Event #558 (Seltos) Model System SP2 FR_CMR Camera P/N ROM ID Previous New Previous New 99211 Q5100 99211 Q5100SW0 1.SP 1.05 To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID and reference the Information Table as necessary. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 5 of 10 SUBJECT: FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION NOTICE • Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully charged jump starter box connected to the battery. • 1. Ensure the KDS is sufficiently charged at 60% or higher prior to reflash. Connect the VCI-II to the OBD-II connector, located under the driver’s side of the instrument panel. NOTICE The ECU upgrade function on KDS operates wirelessly. It is not necessary to perform the upgrade via USB cable. 2. With the ignition ON, turn ON the KDS tablet. Select ‘KDS’ from the home screen. Confirm communication with VCI (A) and then configure the vehicle (B) using the ‘AUTO VIN’ (C) feature. B A C 4. Select ‘ECU Upgrade’. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 6 of 10 SUBJECT: 5. FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION The KDS will check the server for recently uploaded Events and then automatically download Upgrade Event #554 (ON), #555 (DE HEV), #556 (QL), #557 (SK3), or #558 (SP2). NOTICE The vehicle must be identified in Vehicle Selection to download an Event for that vehicle. 6. KDS screenshot shown above is for demonstration purposes only. Events shown in screenshot are not applicable to this bulletin. Select Auto Mode. CAUTION Do NOT attempt to perform a Manual Mode upgrade UNLESS Auto Mode fails. Always follow the instructions given on the KDS in either Auto or Manual mode. Select the FR_CMR system under the System selection menu. Touch ID Check (D) and confirm that the latest D update is available. Select Upgrade Event #554 (ON), #555 (DE HEV), #556 (QL), #557 (SK3), or #558 (SP2), and select Upgrade to continue. The ECU upgrade will begin and the progress of the upgrade will appear on the bar graph. E Upgrade part (1/2) (E) will download the upgrade event to the VCI-II. Upgrade part (2/2) (F) will upgrade the ECU. CAUTION F Do not touch the system buttons (like ‘Back’, ‘Home’, ‘etc.’) while performing ECU Upgrade. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 7 of 10 SUBJECT: 9. FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION If a “Communication Fail” screen appears, verify that the VCI-II and KDS are communicating properly. Select ‘OK’ and restart the procedure from step 4. NOTICE If an error notice continues to appear or if the upgrade cannot be performed, DO NOT disconnect the KDS/VCI-II. Contact GIT America Help Desk at (888) 542-4371 or Techline. 10. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select ‘OK’ to continue. 11. Once the upgrade is complete, select ‘OK’ to finalize the procedure. 12. When prompted, select ‘YES’ to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 13. Perform Variant Coding & Calibration Procedure. 14. Confirm normal operation. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 8 of 10 SUBJECT: FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION Manual Upgrade Procedure: NOTICE The manual upgrade should ONLY be performed if the automatic upgrade fails. If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the ‘ON’ position to reset the control unit BEFORE performing manual upgrade. See table below for ‘Manual Mode’ passwords. Manual Mode ECU Upgrade Passwords Menu Password ON FR_CMR : 99211-S9100 0019 DE HEV FR_CMR : 99211-G5000 0005 QL FR_CMR : 99211-F1000 [1.QL] 0001 QL FR_CMR : 99211-F1500 [2.QL] 0051 SK3 FR_CMR : 99211-K0000 [1.SK] 1129 SK3 FR_CMR : 99211-K0100 [2.SK] 0010 SP2 FR_CMR : 99211-Q5100 [1.SP] 0015 1. Within the ECU Upgrade screen displayed, select Manual Mode. 2. Select the FM_CMR system under the System selection menu. Select Upgrade Event #554 (ON), #555 (DE HEV), #556 (QL), #557 (SK3), or #558 (SP2) and select Upgrade to continue. 3. Select the appropriate control unit part number with reference to the ROM ID Information Table on page 4, and select OK. 4. Enter the appropriate password from the Manual Mode password table above and select OK. 5. The upgrade will begin and the progress of the upgrade will appear on the bar graph. 6. When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK. 7. Once the upgrade is complete, select OK to finalize the procedure. 8. When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade. 9. Perform Variant Coding & Calibration Procedure. 10. Confirm normal operation. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 9 of 10 SUBJECT: FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION AFFECTED VEHICLE RANGE: Model Model Years Niro HEV (DE HEV) 2019 - 2022 Seltos (SP2) 2021 - 2022 Soul (SK3) 2020 - 2021 Sportage (QL) 2019 - 2022 Telluride (ON) 2020 - 2022 REQUIRED TOOL: Tool Name Figure Comments KDS Kia Diagnostic System REQUIRED PART: Part Name Front View Camera Model Part Number Incl. S/W upgrade Requires S/W upgrade Niro (DE HEV) 99211 G5000 99211 G5000SW0 Seltos (SP2) 99211 Q5100 99211 Q5100SW0 99211 K0000 99211 K0000SW0 Soul (SK3) Figure Qty. 1 99211 K0100 99211 K0100SW0 Sportage (QL) 99211 F1000 99211 F1000SW0 Telluride (ON) 99211 S9100 99211 S9100SW0 Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021 Page 10 of 10 SUBJECT: FRONT VIEW CAMERA REPLACEMENT & S/W UPGRADE INSTALLATION WARRANTY INFORMATION: N Code: I14 C Code: ZZ3 Model Claim Type Causal P/N Qty. Repair Labor Op Op Description Code Time 99211 G5000 DE or HEV 99211 G5000SW0 99211 Q5100 SP2 or 99211 Q5100SW0 99211 K0000 Front View Camera or 99211 K0000SW0 SK3 99211 K0100 W Replacement 1 + 95470R00 Variant Coding and or 0.6 M/H Calibration 99211 K0100SW0 99211 F1000 QL or 99211 F1000SW0 99211 S9100 ON or 99211 S9100SW0 Front Camera Software All SW0 Part Only 0 Upgrade (Add-on LOP) 95470RA1 0.2 M/H Note: The software upgrade procedure must be performed with parts number ending in ‘SW0’ and claimed as an ‘add-on labor operation’ (LOP) (ex. 95470RA1) during warranty claim entry. Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information. TSB: ELE246 Multiple Models August 2021