PIC6438

Service Bulletin Details

Public Details for: PIC6438

This preliminary information communicates a condition where the video processing control module is not able to be programmed to the vehicle. This pi offeres a couple workarounds while engineering evaluates the concern.


- 2021 - 2020 - 2019 -

Bulletin No.: PIC6438
Published date: N/A
Preliminary Information
PIC6438 Possible Video Processing Control Module (VPCM)
Programming Concern
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Buick
Lacrosse
2019
All
All
All
All
Buick
Enclave
2020 - 2021
All
All
All
All
Buick
Encore GX
2020 - 2021
All
All
All
All
Cadillac
CT6
2019 - 2021
All
All
All
All
Cadillac
XT4
2019 - 2021
All
All
All
All
Cadillac
XT5
2020 - 2021
All
All
All
All
Cadillac
XT6
2020 - 2021
All
All
All
All
Chevrolet
Blazer
2019 - 2021
All
All
All
All
Chevrolet
Equinox
2019 - 2021
All
All
All
All
Chevrolet
Bolt EV
2020 - 2021
All
All
All
All
Chevrolet
Silverado (1500)
2019 - 2021
All
All
All
All
Chevrolet
Traverse
2020 - 2021
All
All
All
All
GMC
Acadia
2019 - 2021
All
All
All
All
GMC
Sierra (1500)
2019 - 2021
All
All
All
All
GMC
Terrain
2019 - 2021
All
All
All
All
Involved Region or Country North America
Additional Options (RPO)
Condition
UVI, UV2
When programming the VPCM, the program may start, but fail with a percentage
remaining
Cause
Engineering is investigating the cause of the concern
Correction:
It is advised to remove both the radio fuse, and the radio display fuse before SPS programming the VPCM. Using
Tis2Web instead of Techline Connect may also allow the programming to complete once the radio fuse and
display fuse are removed.
This PI will be replaced by a Service Bulletin or SI Update when the Engineering Investigation is complete.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
3487338
Description
Remove Radio and Display Fuses, Reprogram Video
Processing Module
Version History
Version
Modi ed
1
06/18/2021 - Created on.
© 2021 General Motors. All Rights Reserved.
Labor Time
1.9 Hr.


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