BTI&09072021903
Service Bulletin Details
Public Details for: BTI&09072021903
Dealer message - american honda motor co., inc. (ahm) is searching for certain 2013-2017 rdxs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, ahm would like to collect speci
- 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2017
2017 ACURA RDX |
Models from 2016
2016 ACURA RDX |
Models from 2015
2015 ACURA RDX |
Models from 2014
2014 ACURA RDX |
Models from 2013
2013 ACURA RDX |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 09 From Technical Information & Support Group Subject Request for Parts: 2013-2017 RDX Paint Peel on Rear Roof Panel 07 2021 Expires on 09 21 2021 PRIORITY/ACTION REQUIRED To: From: RE: All Acura Service Managers/Consultants Technical Information & Support Group (formerly TRS) Request for Parts: 2013-2017 RDX Paint Peel on Rear Roof Panel This message is solely directed to Acura dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Consultants. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2013-2017 RDXs with a client complaint of paint peeling on the rear roof panel. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Color must be B-588 (Obsidian Blue) or NH-603 (White Diamond Pearl). 2. Vehicle has not been involved in a collision. 3. No repair has been attempted for this issue. Action Required If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS - formerly TRS) at [email protected]. TIS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model (e.g. TLX) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1