09-81-21

ATTENTION:
GENERAL MANAGER
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PARTS MANAGER
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CLAIMS PERSONNEL
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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© 2021 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY:
		
2018-2021MY Crosstrek 2.0L DI & PHEV
2017-2021MY Impreza 2.0L DI
NUMBER: 09-81-21
SUBJECT:
		
Fuel Injector- Design Change
Misfire DTC P030* / Engine Knocking / DTC P219C-D-E-F
DATE:
09/24/21
INTRODUCTION:
This bulletin announces design changes made to the fuel injector assembly in response to the DTCs
listed above. Changes have been made to the internal needle flange to enhance durability. In some
cases, the needle flange may develop excessive internal wear causing restricted fuel flow which
can result in engine vibration and / or engine misfire DTC(s). This condition can also result in DTC
P219C/D/E/F. Since a similar concern and / or DTC(s) may result from carbon buildup, it is critical
to confirm if the condition continues after two carbon cleanings with P.E.A. are completed before
proceeding with any part replacement.
PRODUCTION CHANGE INFORMATION:
•
The new fuel injector assemblies were incorporated into Crosstrek production starting with VIN
M8330452.
•
The Production Change Information for Impreza is TBD.
PART INFORMATION:
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 09-81-21; Date: 09/24/21
Page 1 of 4
Injector Assembly Part Number
Flow Rate Number
16611AA971
“4”
16611AA981
“5”
16611AA991
“6”
VERY IMPORTANT:
•
Using the illustration below for identification reference, always replace an injector assembly
with the same flow rate number as originally equipped.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
NOTE: Subaru Select Monitor data may be required for processing Warranty Claims related to these
procedures.
Follow the proper diagnostics for any of the DTCs listed using the procedures provided in the
applicable Service Manual. BEFORE any injector assembly replacement, it is important to perform
a carbon deposit cleaning procedure FIRST as outlined in TSB 09-74-21. Doing so (if successful)
can prevent unnecessary injector replacements which may not resolve the condition. If injector
replacement is still determined to be required, the cleaning procedure will remove carbon from
surrounding combustion chamber components for any newly installed injector(s).
STEP 1)
Is DTC P219C/D/E/F current or stored in the ECM memory?
Yes
Proceed to STEP 8.
No
Proceed to next STEP.
Continued...
Bulletin Number: 09-81-21; Date: 09/24/21
Page 2 of 4
NOTE: DTC’s found stored in the ECM MUST be recorded and entered into the note section of the
claim. This is a REQUIREMENT for Warranty claim submission.
STEP 2)
Confirm DTC P030* is current or stored in the ECM memory.
STEP 3)
Verify any engine vibration or knocking condition has been experienced by the customer.
STEP 4)
		
		
		
If an injector(s) is determined to be the fault source, perform the P.E.A. carbon cleaning 		
procedure as per 09-74-21 along with a post-cleaning road test. Start with STEP 			
1C of TSB 09-74-21. Follow balance of steps for DINA models. If more than one 			
PEA cleaning is required, change the engine oil.
STEP 5)
Has the condition been resolved?
Yes
No additional work is needed. See Warranty / Claim Information
section of this bulletin.
No
Proceed to next STEP.
STEP 6)
		
Perform a second P.E.A. carbon cleaning procedure as per 09-74-21 followed by a road 		
test. Perform an engine oil and filter change following this second cleaning.
STEP 7)
Has the condition been resolved?
STEP 8)
		
		
		
		
Yes
No additional work is needed. See Warranty / Claim Information
section of this bulletin.
No
Proceed to next STEP.
Identify the injector assembly(s) by confirming the vendor part number and flow rate 		
number engraved on the injector body as shown in the Parts Information section above. 		
Replace the injector(s) as necessary with the NEW part(s) having the matching 			
flow rate. Remove any carbon build-up found during replacement:
Engine > FUEL INJECTION (FUEL SYSTEMS) > Fuel Injector.
IMPORTANT: Do Not replace fuel injector(s) without performing two P.E.A. carbon cleaning
procedures FIRST.
CRITICAL: When replacing injector(s), NEVER reuse parts identified in the applicable Service
Manual as one-time-use items: Engine > FUEL INJECTION (FUEL SYSTEMS) > General
Description > COMPONENT. This area of the Service Manual uses a black star () in the
illustrations to indicate one-time use parts.
Continued...
Bulletin Number: 09-81-21; Date: 09/24/21
Page 3 of 4
IMPORTANT NOTE: Whenever reconnecting the ground cable terminal to the battery sensor,
torque to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as
outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery
Sensor.
WARRANTY / CLAIM INFORMATION:
REMINDER: Subaru Select Monitor data may be requested when processing Warranty Claims
related to these procedures. This is including but not limited to DTC’s stored in the ECM.
For vehicles within the Basic New Car Limited or Powertrain Limited Warranty period, this repair
may be submitted using the following claim information:
Carbon Cleaning ONLY
Labor Description
Labor
Operation #
Labor Time
Fail Code
DTC DIAGNOSIS, ONE PEA CLEANING
A449-221
6.1
DGN-42
DTC DIAGNOSIS, OIL CHANGE & TWO PEA CLEANINGS
A449-222
8.8
DG0-42
For vehicles within the Basic New Car Limited or Powertrain Limited Warranty period or covered by
an active Subaru Added Security Powertrain, Classic or Gold plan, this repair may be submitted using
the following claim information:
Carbon Cleaning with Injector(s) Replacement ONLY
Labor Description
Labor
Operation #
Labor Time
Fail Code
DTC DIAG, OIL CHANGE, 2 PEA TREATMENTS, ONE DIRECT FUEL
INJECTOR REPLACED
B442-308
10.1
DCY-42
EACH ADDITIONAL DIRECT INJECTOR ASSEMBLY REPLACED
C442-305
0.2
DG0-42
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 09-81-21; Date: 09/24/21
Page 4 of 4