2058354/4

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
New Flying Spur - Flying "B" Mascot
Bentley: worldwide (2WBE)
Bentley
2058354/4
EH
Approval
New customer code
Object of complaint
Complaint type
body fixtures and fittings -> spoilers, air intake grilles, brackets
body fixtures and fittings -> spoilers, air intake grilles, brackets
body fixtures and fittings -> spoilers, air intake grilles, brackets
body fixtures and fittings -> spoilers, air intake grilles, brackets
body fixtures and fittings -> spoilers, air intake grilles, brackets
Position
-> radiator grill component / consumables -> wrong
functionality
-> radiator grill visual appeal / surface -> scratched
-> radiator grill component / consumables -> damaged
-> radiator grill soiling -> soiled
New workshop code
Object of complaint
Complaint type
Position
body fixtures and fittings -> spoilers, air intake grilles, brackets -> radiator grill component / consumables -> wrong
Vehicle data
New Flying Spur
Sales types
Type
ZG2*
ZG2*
ZG2*
MY
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
Documents
Document name
master.xml
3425004triflowpenetrantlubricant.pdf
Gearbox code
*
*
*
Final drive code
*
*
*
Technical product information
New Flying Spur - Flying "B" Mascot
Transaction No.: 2058354/4
Customer statement / workshop findings
This Technical Product Information (TPI) Document is designed to give repair guidance and standardised fault reporting for Flying “B”
functionality, poor finish and damage concerns.
Technical background
Multiple concerns have been raised about the functionality and appearance of the Flying “B” mascot, this document provides recommendations
for each particular fault condition.
Specific Damage Codes should be used when making any warranty claim – see Measure and Warranty accounting instruction sections.
Within the Measure section of this TPI there are two individual sections
Section 1 - Details individual symptoms regarding the Flying “B” functionality and appearance
Section 2 – Contains a check list which MUST be completed and returned via a new or existing DISS query should further
assistance be required
IMPORTANT INFORMATION: When conducting Section 2, the operative MUST submit/attach the following information to a new DISS query
or an existing query relating to Flying “B” issues
•
Completed check list
•
Images of the vehicle condition - In particular the Flying “B” area (Ensure license plate and VIN details are not visible)
•
Video of the failure NOTE: Please capture the front of the vehicle for at least one up/down operation (when possible) before zooming or
moving in closer to the issue, the video MUST be recorded in a quiet environment
•
Battery health - Print out of the results
NOTE: Please ensure any other findings or issues relating to the Flying “B” are clearly described within the DISS query
The Flying “B” motor casing MUST not be opened under any circumstances as warranty will be invalidated
Production change
Not applicable
Measure
Section 1
Description
Damage Code
Solution
Information
Corrosion beneath “clear” section
of Flying “B” wings.
0001
Replace Flying “B” elevating
assembly.
Figure 1.
Corrosion on edges of Flying “B”
wings.
0002
Remove corrosion using metal
polish.
If corrosion cannot be removed
successfully or there is a repeat
complaint of corrosion, replace
Flying “B” elevating assembly.
Figure 2.
Care must be taken not to
damage paint on Radiator Shell.
Functionality
Slow operation / vibrates / fail to
deploy / fail to stow / bounces
back.
0017
Apply “Tri-Flow” lubricant.
Figure 5.
If the concern is still present after See Functionality – Damage
applying the lubricant, raise a DISS Codes 0017 and 0020 below.
query and seek advice.
Functionality
Noise during operation.
0020
Apply “Tri-Flow” lubricant.
Figure 5.
If the concern is still present after See Functionality – Damage
applying the lubricant, raise a DISS Codes 0017 and 0020 below.
query and seek advice.
Surface Finish
Surface - visual damage.
0030
Remove light surface damage
using metal polish – if damage
cannot be successfully removed
replace Flying “B” elevating
assembly.
Electrical fault - fail to deploy /
fail to stow, wings do not illuminate
or “flicker” when illuminated.
0040
Figure 6.
If Diagnostic Trouble codes are
stored in 8108 – Control Unit
For Hood Ornament -follow
Guided Fault Finding paths to
determine root cause.
Check condition of electrical
connector and connections.
If no fault found replace Flying “B”
elevating assembly.
Surface Finish – black painted
variant.
Insufficient paint adhesion.
0067
Replace Flying “B” elevating
assembly.
Surface Finish – Polished
variant.
Polishing marks.
0072
Remove using metal polish - if Care must be taken not to
marks cannot be removed replace damage paint on Radiator Shell.
Flying “B” elevating assembly.
Surface Finish – Polished and
black painted variants.
Surface Scratch
Pre Delivery Inspection (PDI) only
0080
Remove using metal or paint polish Care must be taken not to
– For PDI only - if scratch cannot damage paint on Radiator Shell.
be removed replace Flying “B”
elevating assembly.
Surface Finish – Black painted
variant.
Inclusions within paint.
0084
Replace Flying “B” elevating
assembly.
Surface Finish – Polished
variant.
Sanding marks / grooves.
0086
Replace Flying “B” elevating
assembly.
Corrosion – Damage codes 0001 and 0002
Figure 1
Care must be taken not to
damage paint on Radiator Shell.
Figure 7.
Black variant only.
Black variant only.
Figure 2
Functionality – Damage codes 0017 and 0020
The Flying “B” mechanism should be lubricated as follows:
Remove the radiator shell, refer to Repair Group 66 Exterior equipment / Radiator shell / Flying “B” assembly – To remove and fit.
Fully reveal the Flying “B” using the following icons on the Infotainment Touch Screen – Figure 3.
Figure 3
VERY IMPORTANT: The Flying “B” MUST be revealed for the next part of the procedure DO NOT lubricate the mechanism with
the Flying “B” concealed (Figure 4)
Figure 4
Referring to Figure 5 - Ensuring the Flying “B” is revealed - Using the precision spray nozzle, lubricate the Flying “B” mechanism, apply “TriFlow” industrial lubricant into the four holes shown, the lubricant should be dispensed for two seconds at each location – Figure 5.
Figure 5
Conceal and reveal the Flying “B” five times to distribute the lubricant.
Remove any excess lubricant with a clean dry wipe.
If the complaint is still present, conceal the Flying “B” and repeat the lubrication process.
Electrical fault – Damage code 0040
Check condition of electrical connector and connections – Figure 6.
Figure 6
Paint – Damage code 0067
Figure 7
Section 2
IMPORTANT INFORMATION: When conducting Section 2, the operative MUST submit the following information to a new DISS query or an
existing query relating to Flying “B” issues
•
Completed check list
•
Images of the vehicle condition - In particular the Flying “B” area (Ensure license plate and VIN details are not visible)
•
Video of the failure NOTE: Please capture the front of the vehicle for at least one up/down operation (when possible) before zooming or
moving in closer to the issue, the video MUST be recorded in a quiet environment
•
Battery health - Print out of the results
NOTE: Please ensure any other findings or issues relating to the Flying “B” are clearly described within the DISS query
Failure description
Does not deploy (No movement)
Does not deploy (Attempted movement)
Does not retract (No movement)
Does not retract (Attempted movement)
Does not manually retract below the radiator grill
Does not illuminate
Flashing illumination
Dimly lit illumination
Contamination behind the wings
Discolouration behind the wings
Wings have detached
Corrosion
Other Comments – please specify
Frequency of the failure
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Yes or No
Every operation
Yes or No
Most operation
Yes or No
Occasionally
Yes or No
In specific conditions only:
After washing the car
Yes or No
After rain
Yes or No
Other Comments – please specify
Inputs where the failure occurs
Locking and unlocking the car
TSR (Touch screen remote)
MMI (Multi Media Interface)
No Internal button (Close and Lock)
Yes or No
Yes or No
Yes or
Yes or No
Flying “B” setting in the MMI where the failure occurs
Automatic
Yes or No
Manual
Yes or No
Battery checked
Check battery health
Yes or No
Other Comments – please specify
Audio Inspection
Abrasion sound
Yes or No
Creak/Squeak/Other Yes or No
Other Comments – please specify
Visual inspection
Gap and profile
OK or NOK
Witness marks/clashes OK or NOK
If any area of the visual inspection is NOK Please highlight on Figure 8
Figure 8
Other Comments – please specify
Warranty accounting instructions
Warranty type – 110 or 910
Damage Service Number – 6607
Damage Code – See table below
Labour Operation Codes – See table below.
Time – See table below.
Damage Code
Description
Labour Operation Code
Time (TU)
N/A
Radiator grill removed and reinstalled
66 05 19 00
30
N/A
Area View Camera Adjust
90 83 15 00
40
0001
Replace Flying “B” elevating assembly
66 07 19 50
10
0002
Remove corrosion - polish
66 07 49 00
30
Replace Flying “B” elevating assembly
66 07 19 50
10
0017
Lubrication of Flying “B” elevating assembly
66 07 49 50
10
0020
Lubrication of Flying “B” elevating assembly
66 07 49 50
10
Light surface damage - polish
66 07 49 00
30
Replace Flying “B” elevating assembly
66 07 19 50
10
Electrical connector / connections - Check
66 07 01 50
10
Replace Flying “B” elevating assembly
66 07 19 50
10
Replace Flying “B” elevating assembly
66 07 19 50
10
Polishing marks - Polish
66 07 49 00
30
Replace Flying “B” elevating assembly
66 07 19 50
10
Light surface scratch - Polish
66 07 49 00
30
Replace Flying “B” elevating assembly
66 07 19 50
10
0084
Replace Flying “B” elevating assembly
66 07 19 50
10
0086
Replace Flying “B” elevating assembly
66 07 19 50
10
0030
0040
0067
0072
0080
Parts information
“Tri-Flow” industrial lubricant or similar low viscosity, penetrating lubricant containing Polytetrafluoroethylene (PTFE) – source locally (See the
attached Tri-Flow data sheet)
Proprietary metal polish – source locally.
Proprietary paint polish – source locally.
REVISION DATE: 18-08-2004
SAFETY DATA SHEET
TRIFLOW LUBRICANT AEROSOL
1 IDENTIFICATION OF THE SUBSTANCE/PREPARATION AND COMPANY/
UNDERTAKING
PRODUCT NAME
TRIFLOW LUBRICANT AEROSOL
PRODUCT NO.
32396
SYNONYMS, TRADE NAMES
(SPN 10175)
APPLICATION
Lubricant
SUPPLIER
Tri-Flow
Thorncliffe Park
Chapeltown
Sheffield
S35 2YP
[email protected]
EMERGENCY TELEPHONE
Tel +44 (0) 114 246 7171 Fax +44 (0) 114 245 5629
2 COMPOSITION/INFORMATION ON INGREDIENTS
Name
EC No.
CAS-No.
Content
Classification
2-(Methoxymethylethoxy)-propanol
252-104-2
34590-94-8
1-2.5%
BUTANE
203-448-7
106-97-8
10-30%
F+;R12
NAPHTHA (PETROLEUM), HYDROTREATED
HEAVY.
PENTYL ACETATE
265-150-3
64742-48-9
2.5-10%
Xn;R65. R10,R66.
211-047-3
628-63-7
1-2.5%
R10 R66
PROPANE
200-827-9
74-98-6
10-30%
F+;R12
WHITE SPIRIT
265-185-4
64742-82-1
10-30%
Xn;R65. N;R51/53. R10,R66.
The Full Text for all R-Phrases are Displayed in Section 16
3 HAZARDS IDENTIFICATION
Extremely flammable. Harmful to aquatic organisms, may cause long-term adverse effects in the aquatic environment.
Repeated exposure may cause skin dryness or cracking.
CLASSIFICATION
F+;R12. R52/53,R66.
4 FIRST-AID MEASURES
GENERAL INFORMATION
In all cases of doubt, or when symptoms persist, seek medical attention. Never give anything by mouth to an unconscious
person.
INHALATION
Remove to fresh air, keep the patient warm and at rest. If breathing has stopped administer artificial respiration. Give
nothing by mouth. If unconscious, place in the recovery position and seek medical advice.
INGESTION
If accidentally swallowed obtain immediate medical attention. Keep at rest. Do NOT induce vomiting.
SKIN CONTACT
Remove contaminated clothing. Wash skin thoroughly with soap and water, or use a proprietary skin cleanser. Do NOT
use solvents or thinners. Seek medical advice if any irritation persists.
EYE CONTACT
Contact lenses should be removed. Irrigate copiously with clean, fresh water for at least 10 minutes, holding the eyelids
apart, and seek medical advice.
5 FIRE-FIGHTING MEASURES
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REVISION DATE: 18-08-2004
TRIFLOW LUBRICANT AEROSOL
EXTINGUISHING MEDIA
Fire can be extinguished using: alcohol resistant foam, carbon dioxide (CO2), powder, water spray/ mist. Do not use water
jet. Cool aerosol containers exposed to heat with water spray and remove container, if no risk is involved.
SPECIAL FIRE FIGHTING PROCEDURES
Fire will produce dense black smoke containing hazardous products of combustion (see Section 10). Exposure to
decomposition products may be hazardous to health. Appropriate self-contained breathing apparatus may be required.
Cool closed containers exposed to fire with water spray. Do not allow run-off from fire fighting to enter drains or
watercourses.
6 ACCIDENTAL RELEASE MEASURES
SPILL CLEAN UP METHODS
Exclude sources of ignition and ventilate the area. Exclude non-essential personnel. Avoid breathing vapours. Refer to
protective measures listed in Section 7 and 8. Contain and collect spillage with non-combustible absorbent materials, e.g.
sand, earth or vermiculite, and place in a suitable container for disposal in accordance with the waste regulations (see
Section 13). Clean preferably with a detergent; avoid the use of solvents. If the product enters drains or sewers,
immediately contact the local water company; in the case of contamination of streams, rivers or lakes, the relevant
environment agency.
7 HANDLING AND STORAGE
USAGE PRECAUTIONS
Vapours are heavier than air and may spread along floors. They may form explosive mixtures with air. Prevent the
creation of flammable or explosive concentrations of vapour in air and avoid vapour concentrations higher than the
occupational exposure limits. Container must be kept tightly closed. Keep away from heat, sparks and open flame. Avoid
skin and eye contact. Smoking, eating and drinking should be prohibited in areas of storage and use.
For Occupational Exposure Controls, refer to Section 8.
The Manual Handling Operations Regulations may apply to the handling of containers/packages of this product.
STORAGE PRECAUTIONS
Aerosol cans: Must not be exposed to direct sunlight or temperatures above 50°C. Keep upright. Observe the label
precautions. Store between 5°C and 25°C. Keep in a cool, dry, well ventilated place, away from sources of heat, ignition
and direct sunlight. No smoking.
The principles contained in the HSE Guidance Note: Storage of Packaged Dangerous Substances, should be observed
when storing this product. Always keep in containers made of the same material as the supply container.
To avoid the risk of spillage, always store and transport in a secure and upright position.
8 EXPOSURE CONTROLS/PERSONAL PROTECTION
Name
PROPANE
Std
OES
LT - ppm
Asphyxiating
LT - mg/m3
Asphyxiating
ST - ppm
Asphyxiating
ST - mg/m3
Asphyxiating
BUTANE
OES
600 ppm
1450 mg/m3
750 ppm
1810 mg/m3
PENTYL ACETATE
OES
50 ppm
270 mg/m3
100 ppm
541 mg/m3
WHITE SPIRIT
SUP
2-(Methoxymethylethoxy)-propanol
OES
50 ppm(Sk)
NAPHTHA (PETROLEUM), HYDROTREATED
HEAVY.
SUP
1000 ppm
350 mg/m3
No std.
No std.
INGREDIENT COMMENTS
OEL's are taken from the current version of EH40 except those marked 'SUP', which are assigned by the supplier of the
substance.
ENGINEERING MEASURES
Provide adequate ventilation. Where reasonably practicable, this should be achieved by the use of local exhaust
ventilation and good general extraction. If these are not sufficient to maintain concentrations of particulates and/or solvent
vapours below the relevant occupational exposure limits, suitable respiratory protective equipment should be worn.
RESPIRATORY EQUIPMENT
If exposure to hazardous substances identified above cannot be controlled by the provision of local exhaust ventilation and
good general extraction, suitable respiratory protective equipment should be worn.
HAND PROTECTION
When skin exposure may occur, advice should be sought from glove suppliers on appropriate types. Barrier creams may
help to protect exposed areas of skin but are not substitutes for full physical protection. They should not be applied once
exposure has occurred.
EYE PROTECTION
Eye protection designed to protect against liquid splashes should be worn.
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REVISION DATE: 18-08-2004
TRIFLOW LUBRICANT AEROSOL
OTHER PROTECTION
Cotton or cotton/synthetic overalls or coveralls are normally suitable. Grossly contaminated clothing should be removed
and the skin washed with soap and water or a proprietary skin cleaner. Do not use solvents or thinners as skin cleaning
agents.
All personal protective equipment, including respiratory protective equipment, used to control exposure to hazardous
substances must be selected to meet the requirements of the COSHH Regulations.
9 PHYSICAL AND CHEMICAL PROPERTIES
APPEARANCE
Aerosol
COLOUR
Light to medium brownish.
ODOUR
Characteristic solvent type.
SOLUBILITY
Immiscible with water.
FLASH POINT (°C)
< 0 CC (Closed cup).
10 STABILITY AND REACTIVITY
STABILITY
Stable if stored under recommended storage and handling conditions.
CONDITIONS TO AVOID
Avoid heat, flames and other sources of ignition. Keep away from oxidising agents and strongly alkaline and strongly
acidic materials to prevent the possibility of exothermic reaction.
HAZARDOUS DECOMPOSITION PRODUCTS
In a fire, hazardous decomposition products such as smoke, carbon monoxide, carbon dioxide and alcohols may be
produced.
11 TOXICOLOGICAL INFORMATION
TOXICOLOGICAL INFORMATION
There is no data available on the product itself. The product has been assessed following the conventional method in CHIP
and is classified for toxicological hazards accordingly. This takes into account, where known, delayed and immediate
effects and also chronic effects from components from short-term and long-term exposure by oral, inhalation and dermal
routes of exposure and eye contact. See Sections 3 and 15 for details of the resulting hazard classification.
Exposure to organic solvent vapours in excess of the stated occupational exposure limit may result in adverse health
effects such as irritation of the mucous membrane and the respiratory system and adverse effects on the kidney, liver and
central nervous systems. Symptoms and signs include headache, dizziness, fatigue, muscular weakness, drowsiness and
in extreme cases loss of consciousness.
Solvents may cause some of the above effects by absorption through the skin.
Repeated or prolonged contact with the product may lead to removal of natural fats from the skin resulting in non-allergic
contact dermatitis and absorption through the skin. Splashes in the eyes may cause irritation and reversible local damage.
12 ECOLOGICAL INFORMATION
ECOTOXICITY
The product has been assessed following the conventional method in CHIP and is classified for ecological hazards
accordingly. See Sections 3 and 15 for details.
DEGRADABILITY
There is no data available on the product itself.
ACUTE FISH TOXICITY
There is no data available on the product itself.
WATER HAZARD CLASSIFICATION
There is no data available on the product itself. The product should not be allowed to enter drains or watercourses, or be
deposited where it can affect ground or surface waters.
13 DISPOSAL CONSIDERATIONS
DISPOSAL METHODS
Do not allow into drains or watercourses, or dispose of where ground or surface waters may be affected. Wastes, including
emptied containers, are controlled wastes and should be disposed of in accordance with regulations made under the
Control of Pollution Act and the Environmental Protection Act. Using information provided in this data sheet, advice should
be obtained from the Waste Regulation Authority whether the Special Waste Regulations apply.
14 TRANSPORT INFORMATION
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REVISION DATE: 18-08-2004
TRIFLOW LUBRICANT AEROSOL
GENERAL
Transport within user's premises: always transport in closed containers that are upright and
secure. Ensure that person's transporting the product know what to do in an accident or
spillage.
Limited Quantity concessions may apply to the carriage of this product.
PROPER SHIPPING NAME
AEROSOLS
UN NO. ROAD
1950
ADR CLASS
Class 2: Gases
ADR PACK GROUP
5F
UN NO. SEA
1950
IMDG CLASS
2.1
MARINE POLLUTANT
Yes.
15 REGULATORY INFORMATION
LABELLING
Extremely
Flammable
RISK PHRASES
R12
R52/53
R66
Extremely flammable.
Harmful to aquatic organisms, may cause long-term adverse effects in the
aquatic environment.
Repeated exposure may cause skin dryness or cracking.
SAFETY PHRASES
S23A
U3
S2
S46
S51
S24/25
S16
S37
Do not breathe gas/fumes/vapour/spray.
Before use, refer to the safety data sheet.
Keep out of the reach of children
If swallowed, seek medical advice immediately and show this container or label
.
Use only in well-ventilated areas.
Avoid contact with skin and eyes.
Keep away from sources of ignition - No smoking.
Wear suitable gloves.
UK REGULATORY REFERENCES
The information contained in this safety data sheet does not constitute the user's own assessment of workplace risks as
required by other health and safety legislation. The provisions of the Health and Safety at Work etc. Act and the Control of
Substances Hazardous to Health Regulations apply to the use of this product at work.
The Manual Handling Operations Regulations
The Chemicals (Hazard Information and Packaging for Supply) Regulations.
The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations.
The Merchant Shipping (Dangerous Goods and Marine Pollutants) Regulations.
European Agreement concerning the International Carriage of Dangerous Goods by Road [ADR]
EU DIRECTIVES
Dangerous Preparations Directive 88/379 Safety Data Sheet Directive 91/155 Dangerous Substance Directive 67/548
GUIDANCE NOTES
Occupational Exposure Limits EH40
CEPE Guidance to 2001 Editions of ADR and IMDG Code.
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REVISION DATE: 18-08-2004
TRIFLOW LUBRICANT AEROSOL
16 OTHER INFORMATION
GENERAL INFORMATION
The information contained in this safety data sheet is based on the present state of knowledge and current national
legislation. It provides guidance on health, safety and environmental aspects of the product and should not be construed
as any guarantee of technical performance or suitability for particular applications.
The product should not be used for purposes other than those shown in section 1 without first referring to the supplier and
obtaining written handling instructions. As the specific conditions of use of the product are outside the supplier's control,
the user is responsible for ensuring that the requirements of relevant legislation are complied with.
PTFE LUBRICANT POWDERS
Smoking materials should not be taken into the work area. Smoking materials should not be subsequently handled before
the operators have washed their hands. If sprayed onto hot surfaces, or if the coating is heated (over 200C), good exhaust
ventilation must be provided.
For specitic guidance, please contact Tri-flow Sales Department .
REVISION COMMENTS
New format - no data change.
REVISION DATE
18-08-2004
REV. NO./REPL. SDS
GENERATED
SDS NO.
111160/1
10175/0
SAFETY DATA SHEET STATUS
Approved.
SIGNATURE
K. R. P. Winder.
RISK PHRASES IN FULL
R10
Flammable.
R12
R51/53
R65
R66
Extremely flammable.
Toxic to aquatic organisms, may cause long-term adverse effects in the aquatic environment.
Harmful: may cause lung damage if swallowed.
Repeated exposure may cause skin dryness or cracking.
Information contained in this Safety Data Sheet is based on data considered to be accurate at the time of its preparation. Despite our
efforts, it may not be up to date or applicable to the circumstances of any particular case. ,
The supplier accepts no responsibility whatsoever (except otherwise provided in law) for any damage or injury resulting from
abnormal use, from any failure to follow appropriate practices or from hazards inherent in the product.
DISCLAIMER
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