No. 104-20
Service Bulletin Details
Public Details for: No. 104-20
Instructions for replacing the fuel tank in the event of rattling noises.
Models from 2020
2020 PORSCHE CAYENNE |
Models from 2019
2019 PORSCHE CAYENNE |
Models from 2018
2018 PORSCHE CAYENNE |
Symptom-based workshop manual Service 104/20 ENU 2010 2 Noise Symptom - Rattling Noises from the Fuel Tank Area: Replacing Fuel Tank With New Type of Fuel Tank (SY 104/20) Change overview Version Date Change 0 08/07/2020 • First publication 1 08/27/2020 • • • Section on cause extended Video example stored in PCSS TI modified from Serv. No. 2023 to 2010 - Fuel tank 2 09/03/2021 • • Part number for fuel tank changed Information revised Vehicle Type: Cayenne (9YA)/Cayenne Coupé (9YB) Model Year: As of 2018 up to 2020 Country/market: USA (C02) Canada (C36) Equipment: 6-cylinder turbo engine, 3.0 l (I-no. DU6) Subject: Fuel tank Symptom: Rattling noises can be heard from the fuel tank area at idle speed. Cause: During flushing of the activated charcoal filter (actuation of the tank vent valve), the pulsation damper does not have a sufficient damping effect and this can result in rattling noises. The following factors contribute to the fault: • • • Remedial Action: With transmission range selected, if the brake is actuated slightly at low load With activated air conditioning at low level Tank vent valve operating with a duty cycle of 30% or more In the event of a customer complaint and if the fault is clearly present, replace the fuel tank with the new tank type, see Workshop Manual '201019 Removing and installing fuel tank'. For a better definition of the fault type, use the video entitled "Video SY - 104/20" in the information medium TI - Technical Information, Main group 2 - Fuel supply. Information The fuel tank with modified seal (Part No. 9Y0201060) must only be installed in the event of a complaint involving the noise described here. Use the standard fuel tank for all other repairs. AfterSales Sep 3, 2021 Page 1 of 4 2 Service 2010 Symptom-based workshop manual ENU 104/20 Parts required Parts Info: Part No. Designation – Use Qty. 9Y0201060B Fuel tank 1 ea. N 91205201 Cheese head bolt with multiple-tooth head – Rear seat 2 ea. PAF912664 Hexagon flange bolt – Rear seat 2 ea. N 91228001 Hexagon flange bolt – Rear axle 4 ea. N 91236401 Hexagon-head bolt – Rear spring damper 2 ea. N 10106403 Hexagon collar nut – Rear spring damper 2 ea. PAF912225 Hexagon-head bolt – Rear spring damper 4 ea. 9A700758500 Cheese head bolt (I-no. 1KV, 1KR, 1KX) – Rear brake calliper 4 ea. or N 91183701 Cheese head bolt (I-no. 1KS, 2EN, 2EL, 2EQ, 2ES) – Rear brake calliper 4 ea. or N 91252201 Cheese head bolt (I-no. 1KK, 1KI) – Rear brake calliper 4 ea. N 10772201 Hose clamp (I-no. T9I, TV8, 0K0) – Cardan shaft 1 ea. or Sep 3, 2021 Page 2 of 4 PAF10848901 Hose clamp (I-no. T1M, 0K0, 0K3) – Cardan shaft 1 ea. 95534919121 Plate – Cardan shaft 3 ea. PAF107599 Cheese head bolt with multiple-tooth head – Cardan shaft 6 ea. AfterSales Service Symptom-based workshop manual 104/20 ENU PAB25311520 Seal (I-no. T9I) – Catalytic converter 1 ea. N 91130802 Hexagon collar nut (I-no. T9I) – Catalytic converter 3 ea. 2010 2 Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labour operation 20105501 Replacing fuel tank I No. PQIS coding: Location (FES5) 20230 Tank vent valve Damage type (SA4) 2024 rattling Parts Info: Part No. Designation – Use Qty. 9Y0201060B Fuel tank 1 ea. N 91205201 Cheese head bolt with multiple-tooth head – Rear seat 2 ea. PAF912664 Hexagon flange bolt – Rear seat 2 ea. N 91228001 Hexagon flange bolt – Rear axle 4 ea. N 91236401 Hexagon-head bolt – Rear spring damper 2 ea. N 10106403 Hexagon collar nut – Rear spring damper 2 ea. PAF912225 Hexagon-head bolt – Rear spring damper 4 ea. 9A700758500 Cheese head bolt (I-no. 1KV, 1KR, 1KX) – Rear brake calliper 4 ea. or N 91183701 Cheese head bolt (I-no. 1KS, 2EN, 2EL, 2EQ, 2ES) – Rear brake calliper AfterSales 4 ea. Sep 3, 2021 Page 3 of 4 2 Service 2010 Symptom-based workshop manual ENU 104/20 or N 91252201 Cheese head bolt (I-no. 1KK, 1KI) – Rear brake calliper 4 ea. N 10772201 Hose clamp (I-no. T9I, TV8, 0K0) – Cardan shaft 1 ea. or PAF10848901 Hose clamp (I-no. T1M, 0K0, 0K3) – Cardan shaft 1 ea. 95534919121 Plate – Cardan shaft 3 ea. PAF107599 Cheese head bolt with multiple-tooth head – Cardan shaft 6 ea. PAB25311520 Seal (I-no. T9I) – Catalytic converter 1 ea. N 91130802 Hexagon collar nut (I-no. T9I) – Catalytic converter 3 ea. or References: PAB253115 Seal (I-no. T9I with petrol particulate filter) – Catalytic converter 2 ea. N 91130802 Hexagon collar nut (I-no. T9I with petrol particulate filter) – Catalytic converter 6 ea. Workshop Manual '201019 Removing and installing fuel tank' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2021 Porsche Cars North America, Inc. Sep 3, 2021 Page 4 of 4 AfterSales