PIT5851

Service Bulletin Details

Public Details for: PIT5851

This preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.


- 2022 - 2021 - 2020 -

Bulletin No.: PIT5851
Published date: 09/7/2021
Preliminary Information
PIT5851 Odometer Displays Zero or Incorrect Mileage After
Programming DTCs U1973 U197E U197F U2A90 U2A91 U1978
and/or U197F
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Buick
Envision
2021 - 2022
All
All
All
All
Cadillac
Escalade Models
2021 - 2022
All
All
All
All
Cadillac
CT4
2020 - 2022
All
All
All
All
Cadillac
CT5
2020 - 2022
All
All
All
All
Chevrolet
Corvette
2020 - 2022
All
All
All
All
Chevrolet
Suburban
2021 - 2022
All
All
All
All
Chevrolet
Tahoe
2021 - 2022
All
All
All
All
GMC
Yukon Models
2021
All
All
All
All
Involved Region or Country All Regions
Condition
Some dealerships may comment that after a module is replaced and programmed,
the odometer may display zero miles or the incorrect mileage. This condition is also
accompanied with any of the following current DTC's: U1973, U197E, U197F, U2A90,
U2A91, U1978, and/or U197F.
Cause
This condition may be caused if the VIN or mileage fails to write to the odometer.
Correction:
If you experience this condition, do NOT replace any further modules or swap any modules from a like vehicle as
this can make it more di cult to repair the condition.
If unnecessary module replacement or module swapping is found, the repairs may not be covered under
warranty.
To correct this condition, engineering will need to be involved.
Please create a case with the Technical Assistance Center (TAC) and document the issue including: customer's
original issue, any part(s) replaced, programming error codes, current DTC's, what the odometer displays, this PI
number and any additional details. TAC will engage engineering to correct this concern.
Version History
Version
1
Modi ed
09/07/2021 - Created on
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