PIT5851
Service Bulletin Details
Public Details for: PIT5851
This preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
Models from 2022
2022 BUICK ENVISION |
2022 CADILLAC CT4 |
2022 CADILLAC CT5 |
2022 CADILLAC ESCALADE ESV |
2022 CHEVROLET CORVETTE |
2022 CHEVROLET SUBURBAN |
2022 CHEVROLET TAHOE |
Models from 2021
2021 BUICK ENVISION |
2021 CADILLAC CT4 |
2021 CADILLAC CT5 |
2021 CADILLAC ESCALADE ESV |
2021 CHEVROLET CORVETTE |
2021 CHEVROLET SUBURBAN |
2021 CHEVROLET TAHOE |
2021 GMC YUKON XL |
Bulletin No.: PIT5851 Published date: 09/7/2021 Preliminary Information PIT5851 Odometer Displays Zero or Incorrect Mileage After Programming DTCs U1973 U197E U197F U2A90 U2A91 U1978 and/or U197F Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Buick Envision 2021 - 2022 All All All All Cadillac Escalade Models 2021 - 2022 All All All All Cadillac CT4 2020 - 2022 All All All All Cadillac CT5 2020 - 2022 All All All All Chevrolet Corvette 2020 - 2022 All All All All Chevrolet Suburban 2021 - 2022 All All All All Chevrolet Tahoe 2021 - 2022 All All All All GMC Yukon Models 2021 All All All All Involved Region or Country All Regions Condition Some dealerships may comment that after a module is replaced and programmed, the odometer may display zero miles or the incorrect mileage. This condition is also accompanied with any of the following current DTC's: U1973, U197E, U197F, U2A90, U2A91, U1978, and/or U197F. Cause This condition may be caused if the VIN or mileage fails to write to the odometer. Correction: If you experience this condition, do NOT replace any further modules or swap any modules from a like vehicle as this can make it more di cult to repair the condition. If unnecessary module replacement or module swapping is found, the repairs may not be covered under warranty. To correct this condition, engineering will need to be involved. Please create a case with the Technical Assistance Center (TAC) and document the issue including: customer's original issue, any part(s) replaced, programming error codes, current DTC's, what the odometer displays, this PI number and any additional details. TAC will engage engineering to correct this concern. Version History Version 1 Modi ed 09/07/2021 - Created on © 2021 General Motors. All Rights Reserved.