A3521392064312_1

35 Gearbox Malfunction warning on, DTC P17F900 with symptom code 22345 is stored in the TCM
35 21 39 2064312/1 October 20, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A4
allroad, A5,
A5
Cabriolet,
A5
sportback
A6, A6
allroad, A6
Avant, A7,
Q5, and Q5
sportback
2021 - 2022
All
DL382
Condition
Customer states:
 The gearbox malfunction message is on.
Workshop findings:
The following DTC may be stored in the transmission control module (TCM), J217 (address word 0002):
 DTC P17F900 (Parking lock Mechanical malfunction) with symptom code 22345.
There may be various other DTCs indicating a low hydraulic pressure.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
Tip: Please read the entire work procedure before starting the actual work so the scope and number of the
repair options are understood completely.
Page 1 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
If the DTC P17F900 with symptom code: 22345 is stored Active/Static (Figure 1) continue with this repair. If the
DTC is not active/static and/or the symptom code does not match, this TSB does not apply.
Figure 1. DTC code, active/static, and symptom code.
1. Follow Guided Fault Finding for the DTC and if the result of the test plan states to replace the Parking Lock
Solenoid N486 then proceed with this repair.
If Guided Fault Finding recommends a different repair this TSB does not apply.
2. If the result of the Guided Fault Finding test plan was to replace Parking Lock Solenoid N486 the next step is
to remove the Mechatronics unit per the Elsa Repair Manual.
3. After removing the Mechatronics unit perform a visual inspection of the installation of the bolts for pressure
filter 2 (Figure 2, Position 10 and 11) this is the smaller of the 2 canister filters installed to the mechatronics
unit with 3 bolts attaching the filter to the unit (Figure 3).
Figure 2. Mechatronics Parts
Figure 3. Bolt locations.
4. After inspecting the bolts there are 3 different repairs that can be performed depending on your findings:
Page 2 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Option 1
One or more bolts are loose (Figure 4).
You may also see the securing ring is not
flush to the valve body which would mean
the bolts are loose.
If the bolts are loose, replace pressure filter
2 along with the bolts as described in the
Workshop Manual. Claim Option 1 in the
Warranty Table below.
Figure 4. Loose bolts.
Option 2:
One or more Bolt heads are broken off or
missing (Figure 5).
If any of the bolts are broken, replace the
Valve Body and reuse the Transmission
Control Module per the Elsa Repair Manual.
(If no valve body is available for your vehicle
replace the Mechatronics unit and note this
on the repair order). Claim Option 2 in the
Warranty Table below.
Figure 5. Bolt head is missing.
Page 3 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Option 3:
All 3 bolts are tight. Replace the Parking
Lock Solenoid N486 and the Pressure pipe
for the N486 (Figure 4) per the Elsa Repair
Manual. Claim Option 3 in the Warranty
Table below.
Figure 4. Pressure pipe for the parking lock solenoid.
5. After the repair perform a test drive to confirm proper operation.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
3511
Damage Code:
0010
Labor Operations: Remove and install mechatronic unit
3511 19XX
See SRT with
associated
operations
Check mechatronic unit
3511 0199
10 TU
Repair Option #1
Replace oil filter (pressure filter)
3488 5599
20 TU
Repair Option #2
Mechatronic disassemble and reassemble
(replace valve body)
3511 3750
See SRT with
associated
operations
Repair Option #3
Replace hydraulic control unit
3482 5599
40 TU
(All three options)
Page 4 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Diagnostic Time:
Claim Comment:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 60
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #2064312/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
All Repair options require the following parts:
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts and Screws as needed per the
Elsa Repair Manual
See ETKA/ELSA
N 10156207
Oval Hexagon socket head bolts (Pan Bolts)
25
0CK325107F
Tube
01
0CK321439A
Threaded plug
02
0CK301191A
Gasket
01
N 10739402
Bolt, hex head with shoulder
07
0CK325444
Gasket
01
0CK325445
Gasket
01
0CK325443
Gasket
01
0CK325446
Gasket
01
0CK927523
Gasket
01
0CK321371A
Gasket
01
Page 5 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Repair Option #1 Additional Parts:
Part Number
Part Description
Quantity
0CK325149D
Pressure Filter
01
0CK325371D
Cover with seal
01
N 10787901
Round Head Screw
04
0CK325421A
Suction Filter
01
N 10787701
Round Head Screw
02
Repair Option #2 Additional Parts:
Part Number
Part Description
Quantity
Order to VIN
Valve Body
01
N 10701101
Hexagon socket flat
03
N 91127901
Hexalobular flange screw
04
Repair Option #3 Additional Parts:
Part Number
Part Description
Quantity
0CK325497H
Hydraulic control unit (N486)
01
0CK301131B
Gasket
01
N 10710402
Oval hexagon socket head bolt
04
N 91126101
Hexagon socket flat head bolt
01
0CK325319A
Tube
01
N 91173601
Hexalobular flange screw
01
Additional Information
Page 6 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All parts and service references provided in this TSB (2064312) are subject to change and/or removal.
©2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 7 of 7
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.