A5521632064953_1
Service Bulletin Details
Public Details for: A5521632064953_1
This bulletin contains repair instructions for when the status of the charging port door is displayed incorrectly.
- 2022 -
Models from 2022
2022 AUDI E-TRON GT |
2022 AUDI RS E-TRON GT |
55 Status of the charging port door(s) is displayed incorrectly 55 21 63 2064953/1 October 26, 2021. Model(s) Year VIN Range Vehicle-Specific Equipment Audi e-tron GT, Audi RS e-tron GT 2022 All Not Applicable Condition Customer states: The status (open/closed) of the charging port door(s) is displayed incorrectly in the driver information system (DIS). Workshop findings: The status of one or both charging port doors is not detected correctly. The charging port door actuator(s) is defective. Technical Background Oxidation and/or contamination of the charging port door actuator can lead to this concern. The DIS in the Audi virtual cockpit displays the message that the charging port door needs to be closed (Figure 1). Figure 1. DIS message incorrectly requesting to close the charging port door. Page 1 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Not applicable. Service Replace both charging port door actuators (left + right) according to the Elsa Repair Manual Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5544 Damage Code: 0040 Labor Operations: 2 Fuel door positioning motors remove + reinstall 5544 2099 60 TU Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Claim Comment: As per TSB #2064953/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 2 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA 9J1962625A Actuator 02 Additional Information All parts and service references provided in this TSB (2064953) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 3 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.