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October 21, 2021
ATTENTION:
ALL DEALER PRINCIPALS
Kia America, Inc. will be conducting a Voluntary Emissions Service Campaign to update the Engine Control Module (ECM)
software programming on certain 2017-2018 MY Kia Forte vehicles equipped with the 2.0L Multi-Port Injection (MPI) engine
that may have had a software update that turned off certain fuel system monitoring functions. While this issue has no effect
on the drivability of the vehicle, nor does it release any air pollutants, the vehicle may fail a SMOG check and/or may not
illuminate the Malfunction Indicator Light (MIL) for certain fuel system failures.
Your Service Manager was sent a copy of the owner notification letter and a Q&A guide for campaign questions, both of
which describe the issue. Included also are samples of the Vehicle Emissions Recall Proof of Correction Cards, under hood
campaign labels, and information on how to access the list of affected vehicles on WEBDCS. NOTE: The Proof of Correction
Cards and under the hood campaign labels are for California and S177 State dealers use only and can be ordered through
the PDC.
What Should You Do?
Please make certain the appropriate personnel in your dealership are familiar with the details of this Emissions Service
campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles.
For California Dealers ONLY
•
The State of California has implemented the Registration Renew Tie-In Program that requires the completion of
Emissions campaigns prior to vehicle registration renewal.
•
Be sure to provide a filled-out Emissions Recall Proof of Correction Card to each owner upon completion of the
campaign for owner use as proof during registration renewal.
For Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington dealers ONLY:
•
The above-named states require that a filled-out Emissions Recall Proof of Correction Card be provided to each
owner for use, if requested, at vehicle registration renewal.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement
regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use
such owner information for the sole purpose of conducting and performing this Emissions Recall campaign, and for no other
purpose.
Your prompt attention in completing this repair is appreciated. If you have any questions, please contact your Kia District
Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
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