SFCC_OCT2021_35

Service Bulletin Details

Public Details for: SFCC_OCT2021_35

Reduced or lack of steering assistance on start-up


- 2021 -

Models from 2021
2021 JAGUAR E-PACE
2021 JAGUAR E-PACE PHEV
2021 LAND ROVER DISCOVERY SPORT
2021 LAND ROVER RANGE ROVER EVOQUE 
TECHNICAL TOPICS
BODY/CHASSIS
Reduced
d orr Lack
k off Steering
g Assistance
e on
n Start-up
21MY
Y RR
R Evoque,, Discovery
y Sport,, EE
PACE
Customer Voice:
–
Customers may experience a reduced or lack of power steering assistance, with
a “Steering Assistance Reduced” message displayed on the instrument cluster.
Technical Description:
–
The steering assistance will drop to 50% for 10 seconds and then 0% but after
the ignition is cycled the steering assistance and related features will return to
normal, due to an issue with the Power Steering Control Module (PSCM) software
robustness.
Status:
–
–
–
New PSCM software has been created to address this concerned, released on
PATHFINDER 345.
Update Prior to Sale Campaign UPS8021-1B / Service Action N614NAS1 (Land
Rover) and UPS7921-1B / Service Action H367NAS1 (Jaguar) has been launched
to proactively address this concern.
SSM 75542 (Land Rover) and 75357 (Jaguar) has been published to address this
concern.
PRINTED COPIES ARE UNCONTROLLED
35

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