No. 72-21

Service Bulletin Details

Public Details for: No. 72-21

Instructions on approved winter tires, wheels, and snow chains.


- 2012 - 2011 - 2010 - 2009 -

911 (997)
Manufacturer's Certificate
72/21
ENU
4440
4
Approved Winter Tires, Wheels and Snow Chains (72/21)
Revision:
This bulletin replaces bulletin Group 4 22/08, dated December 15, 2008.
Model Year:
As of 2009 up to 2012
Vehicle Type:
911 Carrera (997)/911 Carrera S (997)/911 Carrera Cabriolet (997)/911 Carrera S
Cabriolet (997)
Information:
Approved winter tire makes and types – September 2021.
WARNING
Driving with different tires (mixed tires)
•
Uncontrollable vehicle handling

Only use tires of the same make and type, with the same speed index and the same specification code
(N0, N1, N2, ...) on a vehicle.
Makes/Types:
Tire size
Tire make and type /
Application range
Label value (Link to EU database)
Pirelli Winter 240 Sottozero Serie II N1 1
FA: https://eprel.ec.europa.eu/qr/594259
235/40 R 18
91V M+S and
265/40 R 18
97V M+S
RA: https://eprel.ec.europa.eu/qr/594261
Michelin Pilot Alpin PA2 N2
Label value currently not available
Continental WinterContact TS 810 Sport N1
Label value currently not available
235/40 R 18
91V M+S and
295/35 R 18
99V M+S
Pirelli Winter 240 Sottozero Serie II N2 1
Label value currently not available
Nokian WR N0
235/35 R 19
87V M+S and
295/30 R 19
100V XL M+S
For frequent highway trips
Label value currently not available
Pirelli Winter 240 Sottozero Serie II N1 1
For all conditions
For all conditions
for areas with a lot of snow
For all conditions
For frequent highway trips
FA: https://eprel.ec.europa.eu/qr/594258
RA: https://eprel.ec.europa.eu/qr/594262
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Oct 15, 2021
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911 (997)
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Manufacturer's Certificate
72/21
“Pirelli Winter 240 Sottozero” tires – with identical N specification codes “N...” – are also approved.
These tires can be mixed with “Pirelli Winter 240 Sottozero Serie II” tires provided the N specification
codes of the two tire types are identical. The Porsche versions of the “Pirelli Winter 240 Sottozero”
and “Pirelli Winter 240 Sottozero Serie II” tires with identical N specification codes are identical, even
down to the inscription on the side wall.
Information
N... = Specification code of the tire, e.g. "N0", "N1", "N2" ... The complete "N ..." code of the tires in
question must be shown on the tire sidewall near the tire type designation.
Instructions for correct mounting of the tires are also given on the tire sidewall. If there are no mounting
instructions on the tire sidewall, the tire must be mounted so that the DOT marking is visible from the
outside.
Arrow with inscription “Rotation”
= directional mounting.
"Inside/Outside" inscription
= mounting on specified side only.
Arrow with both inscriptions “Rotation” and
“Inside/Outside”
= directional mounting on specified side only.
Information
If a tire is damaged and it is not possible to determine with absolute certainty that there is no ply damage
- with all of its consequences - or if the tire was thermally and/or mechanically overloaded due to a loss of
pressure or other prior damage, replace the tire in question for safety reasons.
Repairs to "V", "W", "Y" and "ZR" tires are not permissable, as well as the use of inner tubes in tubeless
tires. Please inform your customers accordingly. It is advisable to mount winter tires at temperatures
below 45° F/7°C , because the driving characteristics of summer tires are reduced at low temperatures.
Extremely low temperatures can cause permanent damage to summer tires.
WARNING
Incorrect tire pressure
•
Uncontrollable vehicle handling

Adjust the tire pressure according to specifications. Never allow the pressure to fall below the minimum
pressure.

Check age of tires. Replace tires that are more than 6 years old.

Perform visual inspections.

Use new rubber valves at every tire change.

Use only tires approved by Porsche.
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911 (997)
Manufacturer's Certificate
Tire Pressure:
72/21
Wheel size
ENU
4440
4
Part load
(Up to 2 persons without
luggage)
FA/RA
Full load
(2 persons or more with
luggage)
FA/RA
18-inch wheels
2.3 bar/2.6 bar (33 psi/38
psi)
2.5 bar/3.0 bar (36 psi/43 psi)
19-inch wheels
2.3 bar/2.7 bar (33 psi/39
psi)
2.5 bar/3.0 bar (36 psi/43 psi)
Information
The tire pressure applies only to the tire makes and types approved by Porsche, and is specified for cold
tires (approx. 68° F/20°C ). The tire pressures must never be lower than the specified values.
Sizes:
Permissible winter tires and wheel sizes (RO = rim offset in mm)
Tires
Wheels
Comments
Front: 235/40 R 18 91V M+S and
Rear: 265/40 R 18 97V M+S
8 J x 18, RO 57
10.5 J x 18, RO 60
Part No. of snow chain
997.044.600.07
Front: 235/40 R 18 91V M+S and
Rear: 295/35 R 18 99V M+S
8 J x 18, RO 57
10.5 J x 18, RO 60
Snow chains cannot be installed
Front: 235/35 R 19 87V M+S and
Rear: 295/30 R 19 100V XL M+S
8 J x 19, RO 57
11 J x 19, RO 67
Snow chains cannot be installed
WARNING
Wheel electronics units not detected, incorrectly secured or loose on vehicles without Tire Pressure
Monitoring (TPM)
•
Risk of damage to wheels and/or tires
•
Uncontrollable vehicle handling

Do not mount wheels with wheel electronics units on vehicles without TPM.
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911 (997)
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Wheels:
ENU
Manufacturer's Certificate
72/21
Overview of Porsche wheels for winter tires
Identification on the inside/outside of the wheel disc:
Wheel size, rim offset (RO) in mm, Part No. and Porsche logo
Front: 8 J x 18 H2, RO 57
Part No. 997.362.137.01
Rear: 10.5 J x 18 H2, RO 60
Part No. 997.362.141.05
18" Carrera IV wheel
Front: 8 J x 19 H2, RO 57
Part No. 997.362.157.00
Rear: 11 J x 19 H2, RO 67
Part No. 997.362.163.00
19-inch Carrera S II wheel
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911 (997)
Manufacturer's Certificate
72/21
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Front: 8 J x 19 H2, RO 57
Part No. 997.362.156.03
Rear: 11 J x 19 H2, RO 67
Part No. 997.362.162.04
19-inch Carrera Classic wheel
Front: 8 J x 19 H2, RO 57
Part No. 997.362.156.04
Rear: 11 J x 19 H2, RO 67
Part No. 997.362.162.07
19-inch SportDesign wheel
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72/21
Front: 8 J x 19 H2, RO 57
Part No. 997.362.156.02
Rear: 11 J x 19 H2, RO 67
Part No. 997.362.162.09
19" Turbo wheel
Information
Improper handling can damage the wheel surface.
Carry out tire removal and mounting using a bead holding-down device only.
Use a leather pad on the rim flange to support the valve insertion tool.
Only use the Porsche centering clamping set for balancing.
Do not use brushes to clean the wheels because brushes can cause deep scratches that cannot be
removed by polishing.
Never use solvents or other chemical substances on tires.
Wheel
mounting:
Tightening torque 130 Nm (96 ftlb.)
WARNING
Incorrectly installed snow chains
•
Uncontrollable vehicle handling

Do not exceed the maximum speed of Speed 30 mph/50 km/h.

Observe installation instructions from the chain manufacturer.
Snow Chains:
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Porsche offers the following snow chains as accessories:
Tire size
Porsche Part No.
Type of snow chain
265/40 R 18 M+S
997.044.600.07
Link-type chain, quick fit
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911 (997)
Manufacturer's Certificate
72/21
ENU
4440
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Information
Sufficient snow-chain clearance is only guaranteed by first removing any spacers that are installed.
Navigation
Systems:
After a wheel or tire change, the full locating accuracy is attained only after a tripy of approx. 50 km (30
miles), if possible on a highway and at a speed > 60 km/h (40 mph). Furthermore, high wheel slip factor
(e.g. wheel spin) can result in temporary incorrect positioning.
Wheel Storage: •
•
•
•
•
•
•
•
General
Information:
•
•
•
•
•
Tires must be stored in a cool, dry and dark room with adequate ventilation.
Tires must never come into contact with fuel, oil, grease or chemicals.
Do not store summer tires in storage areas with ambient temperatures of less than 5° F (-15° C).
Complete wheel & tire assemblies can be stacked for storage; we recommend that you increase the
tire pressure by approximately 6 psi (0.4 bar).
Optimum conditions for storage of the complete wheels are provided by the Original Porsche
storage trolley, Part No. 000.044.000.38.
If the tires are not mounted on wheels, it is best to store them in a vertical position.
We recommend that you turn tires stored in this position every two weeks in order to prevent flat
spots.
Tires that are stacked in a horizontal position will become severely deformed and cannot be seated
properly in the rim flange when they are mounted.
Always use new valves when changing tires.
Always observe any possible instructions concerning the rolling direction and/or specifying which
side the tires must be mounted on.
Coat the tire beads and humps with mounting lubricant before mounting the tire. This ensures that
the tire beads will slide over the humps easily.
In order to prevent the tire from turning on the wheel, avoid extreme driving maneuvers (acceleration
and braking) during the first 100 to 200 miles with new or recently mounted tires.
In order to optimize smoothness of rolling, it is appropriate - and necessary in individual cases - to
mount the tire in a certain (favorable) position with respect to the wheel (matching).
Matching (uncontrolled and controlled) is explained below: Uncontrolled matching:
•
Turning the tire on the wheel by 90° or 120° if necessary in order to achieve an acceptable value with
regard to rolling smoothness (true running, imbalance and weight distribution of balance weights).
Controlled matching:
•
•
With a balancing machine with matching program. In most cases, this produces an even better result
with regard to the rolling smoothness (true running, imbalance and weight distribution of the balance
weights) than can be achieved with uncontrolled matching.
Maximum permissible radial runout and lateral runout of the wheels < 0.7 mm. Maximum
permissible radial runout and lateral runout of the wheels with tires < 1.25 mm. Values < 1.50 mm
-ideally approx. 0.5 mm - are desirable.
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911 (997)
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Manufacturer's Certificate
72/21
The mounting pressure (seating pressure) of 58 psi/4.0 bar overpressure must not be exceeded
before both tire beads are evenly seated on the rim flange.
New Tires (Replacements):
•
•
•
•
If new tires are to be mounted or the tires of one axle are to be replaced, tires of the same make,
type and with the same specification code must always be used on each of the two axles.
If tires are replaced on one axle only, the different tread depth from that on the other axle can cause a
noticeable change in the familiar handling.
This is especially the case if new tires are mounted on the rear axle.
This effect decreases with increasing tire mileage.
When replacing a tire on an axle, make sure that the tread depth of the new tire does not differ from that of
the other tire on the same axle by more than 30 %.
Refer to WM 449503 for specific details of the vehicle you are working on.
•
•
>The 2mm specification will be given here.
> If there is none listed then the default is 30%.
Repairs to Tires:
•
•
If a tire is damaged and it cannot be determined with absolute certainty that there is no ply damage
- with all of its consequences - or if the tire was thermally or mechanically overloaded due to a loss
of pressure or other prior damage, we recommend replacement of the tire in question for safety
reasons.
Repairs to "V", "W", "Y", and "ZR" tires are not permissible, as is the use of inner tubes in tubeless
tires.
Tire Aging:
•
•
•
•
•
•
•
Tires age due to chemical and physical processes, which can impair their function.
Tires that are stored unused for an extended period harden and become brittle faster than tires that
are in continual use.
Hairline aging cracks can occur on older tires.
On tires in continual use, the kneading action activates the plasticizer in the rubber and thereby
prevents hardening and cracking.
Therefore, attention should be paid not only to the tread depth but also to the age of the tire.
Tires should not be older than 6 years.
The age of the tire can be determined via the DOT code on the sidewall, which indicates the
production date of the tire: e.g. DOT 2201= 22nd week of 2001.
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2021 Porsche Cars North America, Inc.
Oct 15, 2021
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