SRB-SRV-21-059

Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
Date:
To:
From:
October 25, 2021
Dealer Principal, General Manager, Service Manager, North American Dealer
Network
Richard Kenton, Technical Director
Eric Bradley, Technical Training and Publications Manager
Dear Dealers,
This document introduces the installation process for the new lowering spring kit for the front
fork and rear shock absorber for the Multistrada V4S.
This kit is designed to lower the motorcycle by 20 mm, bringing the seat height to 840 mm,
without sacrificing the agility and riding pleasure.
The kit includes:
Fork Springs
Shock Absorber Spring
The time required to install the lowered spring kit is approximately
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
Side Stand
).
1/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
Table of Contents
1.
Page
1
Introduction
2. General Notes
2
3. Special Tools
4
4. Kit Installation
Part 1: Removing the Left Fork Spring
Part 2: Refitting the Left Fork with the Lowered Spring
Part 3: Removing the Right Fork Spring
Part 4: Refitting the Right Fork with the Lowered Spring
Part 5: Removing the Rear Shock Absorber Spring
Part 6: Refitting the Rear Shock Absorber with Lowered Spring
Part 7: Lowered Side Stand Installation
5
5
7
13
15
21
24
29
General Notes
WARNING
Always install the complete kit. Never install the lowered springs on only one part of
the suspension.
WARNING
The lowered springs located inside the front fork must be replaced at the same time
as the lowered spring located inside the rear shock absorber.
WARNING
From the date of introduction of the kit, should you experience any problems with
your fork or rear shock absorber, always specify on your Youtech or warranty claim
whether the motorcycle is in its original configuration or has the lowered spring kit
installed. For this reason, if it is equipped with the Kit, it will be necessary to attach a
picture showing the part no. on the rear spring.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
2/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
WARNING
 Use vice only for those operations strictly requiring it

Always use a vice with soft jaws

Never overtighten vice

Never vice fork parts where even a slight oval could result in part damage or
suspension system malfunction
The figure shows areas (A) and (B) recommended to fasten the fork to the vice.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
3/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
Special Tools
Special Tool
Image
Fork leg tightening tool
Part no. 88713.4302
Plug removal/installation tool
(LH fork)
Part no. 88713.0029
Plug removal/installation tool
(RH fork)
Part no. 88713.8848
Fork overhaul tool
Part no. 88713.3203
Spring hook tool
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
4/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
Lowering Kit Installation
Part 1: Removing the Left Fork Spring
1. Remove both forks (See Sec. 7: “Chassis - Fork - steering head: front fork” of the
Workshop Manual).
WARNING
Use soft or flat aluminum jaw covers on the vice to protect the Fork Leg Tightening
Tool part no. 88713.4302 from damage
2. Use tool part no. 88713.4302 to secure upper fork leg (1) vertically in the vice.
3. Loosen plug (2) from sleeve (1) using tool (A) part no. 88713.0029.
4. Slide the upper leg (1) down on the fork
5. Unscrew plug (2) while keeping lock nut (3), and remove it from damper rod
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
5/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
WARNING
Do not remove oil from the fork leg. Only move the upper leg far enough to access the
damper rod
6. Fit tool (B) part no. 88713.3203 on the thread of the damper rod
7. Lock tool (B) in a vice with soft jaw covers to facilitate the removal of the retaining
bushing (5)
8. Lower the preload tube (4) and remove the retaining bushing (5) by lifting it from the seat
of the preload tube (4), as shown in the figure
9. Slide off the retaining bushing (5) and remove the tool (B)
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
6/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
10. Remove the preload tube (4), the centering bush (6) and the spring (7)
Part 2: Refitting the LH Fork with Lowered Spring
1. Lower the fork outer sleeve
2. Refit tool (B) part no. 88713.3203 on the thread of the damper rod
3. Slowly operate the damper rod (8) repeatedly to allow the fluid to fill the entire internal
volume of the cartridge
NOTE
During this operation, pay attention to the fluid coming out of the upper hole of the
damper rod.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
7/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
4. Make sure that pad (9) is present inside sleeve (1)
5. Pad (9) acts as a stopper. The presence of pad (9) prevents the sleeve from coming into
contact with the fork bottom end
6. Lower the sleeve (1) to the end of its stroke, as shown in the figure
7. Make sure that the distance (X) between fork leg sleeve (1) and fork bottom end (10) is 27
mm (1.06 in), as shown in the figure
8. Make sure that the fork leg (1) is not bottomed out on fork bottom end (10), as shown in
the figure
WARNING
Be very careful not to let the fluid contained in the fork to leak. In case of fluid
leakage, restore the amount of fluid in the fork leg.
WARNING
The correct quantity of fluid inside the fork leg can be checked only after having
carried out these operations.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
8/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
9. Move damper rod (8) down to the end of its stroke; check that the level of fluid contained
inside the fork with respect to the edge of sleeve (1) is (X) = 120 mm (4,72 in)
10. Should it be necessary to remove any excess fluid, proceed as shown in the figure below.
Check again that you have reached the correct amount of fluid that must be present inside
the leg.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
9/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
NOTE
The figure shows the differences between the original components in the fork and the
components of the “Lowered spring kit”.
The lowered spring assembly consists of:

Preload tube (11): is L=28 mm (1.10 in) long, compared to the original preload tube (4)
which is L=41 mm (1.16 in) long

Centering bushing (12): has the same shape of the original centering bushing (6)

The lowered spring (13) has a different shape and length than the original spring (7)
Insert the lowered spring assembly, consisting of preload tube (11), centering bushing (12) and
lowered spring (13), inside sleeve (1). Aim spring as shown in the figure, with the closest coils
facing fork bottom ends.
WARNING
The spring must be positioned as indicated.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
10/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
11. Fit tool (B) part no. 88713.3203 on the thread of the damper rod
12. Lock tool (B) in a vice to facilitate the insertion of the retaining bushing (5)
13. Lower the preload tube (11) and refit the retaining bushing (5), using its recess
14. Remove tool (B) part no. 88713.3203
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
11/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
15. Drive nut (3) fully home on damper rod
16. Screw the plug (2) until it is fully home on the damper rod
17. Screw nut (3) fully home on the plug (2)
18. Tighten the nut (3) to 15 Nm ± 10% while holding the plug (2)
19. Tighten plug (2) on the upper fork leg (1)
20. Use tool (A) part no. 88713.4302 to tighten plug (2) to 20 Nm ± 10%.
WARNING
Make sure not to exert any pressure on fork leg when tightening plug to prevent extra
air inside the fork leg.
WARNING
Never tighten the plug (2) with the fork leg resting on the ground in compression. The
tightening must always be carried out with leg on the vice.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
12/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
21. Refit the left fork (See Sec. 7: “Chassis - Fork - steering head: front fork” of the Workshop
Manual).
Part 3: Removing the Right Fork Spring
1. Protect the flat of the adjuster (A) on the plug (2) with adhesive tape. Reduce the spring
preload, by loosening adjuster (A) by 5 turns anticlockwise, until fully home. Remove the
adhesive tape from the flat of the adjuster (12). Restore the 5 preload turns during
refitting.
WARNING
Use soft or flat aluminum jaw covers on the vice to protect the Fork Leg Tightening
Tool part no. 88713.4302 from damage.
2. Use tool part no. 88713.4302 to secure the upper fork leg (1) vertically in the vice
3. Loosen plug (2) from the upper fork leg (1) using tool (B) part no. 88713.884
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
13/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
4. Lower the upper fork leg (1) to the end of its stroke and as shown in the figure
5. Lower preload tube (3) until nut (4) is visible
6. Work on plug (2) while keeping nut (4) to loosen and remove plug (2)
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
14/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
7. Remove the fork spring assembly from sleeve (1), consisting of preload tube (3), centering
bushing (5) and spring (6).
Part 4: Refitting the RH fork with the Lowered Spring
1. Fit in the damper rod (8) the tool (C) part no. 88713.3203
2. Operate the damper rod (8) repeatedly to allow the fluid to fill the entire internal volume
of the cartridge
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
15/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
3. Make sure that pad (9) is present inside sleeve (1)
4. Make sure that the distance (X) between fork leg sleeve (1) and fork bottom end (10) is
27 mm (1.06 in), as shown in the figure.
5. Make sure that the fork leg (1) is not bottomed out on fork bottom end (10), as shown
in the figure.
WARNING
Be very careful not to let the fluid contained in the fork to leak. In case of fluid
leakage, restore the amount of fluid in the fork leg.
WARNING
The correct quantity of fluid inside the fork leg can be checked only after having
carried out these operations.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
16/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
6. Move damper rod (8) down to the end of its stroke; check that the level of fluid contained
inside the fork with respect to the edge of sleeve (1) is (X) = 130 mm (5,12 in)
7. Should it be necessary to remove any excess fluid, proceed as shown in the figure. Check
again that you have reached the correct amount of fluid that must be present inside leg.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
17/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
NOTE
The figure shows the differences between the original components in the fork and the
components of the “Lowered spring kit”.
The lowered spring assembly consists of:

Preload tube (11): is L=154.4 mm (6.08 in) long, compared to the preload tube (3) fitted on
the original fork which is L=167.5 mm (6.59 in) long.

Centering bushing (12): has the same shape of the original centering bushing (5).

The lowered spring (13) has a different shape and length than the original spring (6).
8. Insert the lowered spring assembly, consisting of preload tube (11), centering bushing (12)
and lowered spring (13), inside sleeve (1). Aim spring as shown in the figure.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
18/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
9. Make sure that nut (4) is fully home on damper rod
10. Lower preload tube (11) and remove tool (C) part no. 88713.3203
11. Screw the plug (2) until it is fully home on the damper rod
12. Screw nut (4) fully home on the plug (2)
13. Tighten nut (4) to 15 Nm ± 10% while holding plug (2) with tool part no. 88713.8848
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
19/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
14. Tighten plug (2) on sleeve (1)
15. Use tool part no. 88713.8848 to tighten plug (2) to 20 Nm ± 10%
WARNING
Make sure not to exert any pressure on fork leg when tightening plug, so as not to
create air inside sleeve.
16. Protect the flat of the adjuster (A) on the plug (2) with adhesive tape
17. Preload spring, screwing the adjuster (A) clockwise by five turns
18. Remove the adhesive tape from the flat of the adjuster (A)
WARNING
Never tighten the plug (2) with the fork leg resting on the ground in compression. The
tightening must always be carried out with leg on the vice.
19. Refit the right fork (See Sec. 7: “Chassis - Fork - steering head: front fork” of the Workshop
Manual).
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
20/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
Part 5: Removing the Rear Shock Absorber Spring
NOTE
Using the special function of the instrument panel, set the rear shock absorber
preload at the minimum possible level.
1. Remove the rear shock absorber (See Sec. 7: “Chassis – Rear shock absorber assembly” of
the Workshop Manual)
2. Release cap (A) from plate (B) of the rear shock absorber (1)
3. Slide cap (A) on wiring and away from the rear shock absorber, taking care not to pull too
much on the harness, which could be damaged
4. Loosen screw (5) and remove plate (B)
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
21/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
NOTE
Before assembling the rear shock absorber (1) on spring removal tool, insert the wiring
inside spacer (C) to avoid squeezing it during refitting.
NOTE
Use a press with suitable spacers made of non-ferrous material, which could scratch
the spring causing it to rust. We recommend the use of Teflon spacers like the
reference one (C).
5. Insert spacer (C) on rear shock absorber, as shown in the figure
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
22/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
6. Fit the rear shock absorber (1) on the special spring removal tool, and compress spring (2)
just enough to remove plate (3)
7. Lower plate (3) by hand and slide it out, as shown in the figure
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
23/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
8. Decompress the rear shock absorber (1) and remove it from the spring removal tool
9. Remove spring (2) from rear shock absorber (1)
Part 6: Fitting the Rear Shock Absorber Lowered Spring
The figure shows the difference in length between the lowered spring (4) supplied with the kit
and the spring (2) of the original shock absorber.
During refitting, aim spring (4) with the narrower coils facing upwards.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
24/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
NOTE
Once the rear shock absorber has been refitted on motorcycle, the narrower coils will
face downwards.
1. Fit the lowered spring (4) on the rear shock absorber (1)
2. Aim spring (4) cut (D) as shown in the figure
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
25/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
3. Insert spacer (C) on rear shock absorber (1), as shown in the figure
4. Assemble the rear shock absorber (1) on the special spring removal tool, and compress
spring (4) just enough to insert plate (3)
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
26/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
5. Decompress the rear shock absorber (1) and remove it from the spring removal tool.
WARNING
Make sure that plate recess is positioned on spring flat surface, taking care not to
make it match with the spring cut.
6. Refit plate (B) by tightening screw (5) to 3 Nm ± 10%
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
27/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
7. Reposition cap (A) inside plate (B) of the rear shock absorber
8. Drive pad (6) fully home
9. Refit the rear shock absorber (See Sec. 7: “Chassis – Rear shock absorber assembly” of the
Workshop Manual).
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
28/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
Part 7: Lowered Side Stand Installation
1. Remove the side stand (see Sec. 7: “Chassis - Stands” of the Workshop Manual).
2. Locate the Lowered side stand kit part
3. Apply the specified grease to the mating surfaces involved in the assembly operations,
between LH front footpeg holder plate and side stand (6)
4. Apply the specified grease to the stem and under head of special screw (5)
5. Apply indicated threadlocker to the thread of special screw (5)
6. Refit side stand (6) on LH front footpeg holder plate and start special screw (5)
7. Tighten special screw (5) to 35 Nm ± 5%
8. On the opposite side, apply the indicated threadlocker to nut (4) and screw it on the
thread of special screw (5)
9. Tighten nut (4) to 35 Nm ± 5%
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
29/30
Installation of the Multistrada V4S Lowering
Spring Kit
Multistrada V4S Model Year 2021-2022
Service Repair Bulletin SRV-SRB-21-059
10. Set switch (3) on the side stand with timing pin (7) into hole (8) on the stand
11. Check that the threadlocker is still present on screw (2). Otherwise, use the specified
threadlocker
12. Tighten the side stand sensor (3) retaining screw (2) to 5 Nm ± 10%
13. Fit springs (1)
14. Check that the side stand moves freely
15. Check the correct operation of the safety switch
16. Remove the rear paddock stand.
For questions about this Service Bulletin,
please contact your Service Area Manager.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
30/30