A5721862058452_3
Service Bulletin Details
Public Details for: A5721862058452_3
This bulletin contains repair instructions for when the rear window defog button will light up and then turn off.
Models from 9999
| 9999 AUDI AUDI |
Models from 2021
Models from 2020
Models from 2019
| 2019 AUDI A4 |
| 2019 AUDI A5 |
| 2019 AUDI A5 CABRIOLET |
| 2019 AUDI ALLROAD |
| 2019 AUDI E-TRON |
| 2019 AUDI Q7 |
| 2019 AUDI Q8 |
| 2019 AUDI RS5 |
| 2019 AUDI S4 |
| 2019 AUDI S5 |
| 2019 AUDI S5 CABRIOLET |
57 Rear window defogger is not operational 57 21 86 2058452/3 November 10, 2021. Supersedes Technical Service Bulletin Group 57 number 21-74 dated February 26, 2021 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4, A4 allroad, S4, A5, A5 Cabriolet, A5 sportback, S5, S5 Cabriolet, S5 sportback, Q7, SQ7, Q8, and Audi e-tron quattro 2019 - 2021 All Not Applicable SQ8, RS Q8, and Audi e-tron sportback quattro 2020 - 2021 All Not Applicable RS 5, RS 5 Cabriolet, and RS 5 sportback 2019, 2021 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised Production Solution (Software released) Revised Service (Added SVM table and updated repair) Revised Warranty (Updated Labor Operations) Revised Required Parts and Tools (Added table) Revised Additional Information (Added references) 2 02/26/2021 Revised header (Added Model Year and updated Models) 1 02/12/2020 Initial publication Page 1 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Customer states: The rear window defog button will light up for a second when pressed, then immediately turn off. Workshop findings: No DTCs are stored. Technical Background The control module is locked in a loop and needs to be reset. Production Solution Updated software for the comfort system central control module, J393 (address word 0046) Service 1. Try to reproduce the customer’s concern. If the concern cannot be duplicated, then this TSB does not apply. Tip: For the rear window defog feature to operate, ambient temperature must be less than 95°F (35°C) and the engine is running. 2. With ODIS check the part number of the comfort system central control module, J393 (address word 0046). If the part number starts with 8W0, the comfort system central control module, J393 (address word 0046) must be replaced with the superseded 8W1 part number. Check the parts catalog for the latest part number. 3. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 4. Update the comfort system central control module, J393 (address word 0046) using the SVM action code as listed in the table below, if necessary: Model Old Software Part Number B9 sportback, B9 Coupe, B9 Avant, Old Software Old Hardware Version Part Number New Software New Software Part Number Version (or higher) (or higher ) 8W1907064CA 585 SVM Code 0529 8W1907064AA 0530 8W1907064A 46A031 0542 Page 2 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. B9 Limousine 8W1907064BA 565 8W1907064CA 584 0529 8W1907064AB 0530 0542 8W1907064BB 565 8W1907064CB 584 8W1907064B 8W1907064CB B9 sportback, 0529 B9 Cabriolet, B9 Coupe, 8W1907064AC 0542 B9 Avant, B9 Limousine, Q7 0530 8W1907064BC 565 8W1907064CC 584 8W1907064AD 8W1907064C 8W1907064CC 0529 0530 8W1907064BD 565 8W1907064CD 584 8W1907064D 8W1907064CD 0529 B9 sporback, 8W1907064AH B9 Cabrio, B9 Coupe, 0530 0542 8W1907064H 8W1907064CH 8W1907064BH 565 B9 Limousine, 8W1907064CH 584 Q8, 8W1907064AL 529 8W1907064L Audi e-tron quattro, 8W1907064BM 565 8W1907064M 8W1907064CM Audi e-tron 8W1907064CM 584 8W1907064AN 529 8W1907064N 8W1907064CN 8W1907064AP 0530 8W1907064P B9 Avant, Q7, sportback quattro 8W1907064CL 8W1907064AM 8W1907064CP Page 3 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 0542 8W1907064BP 565 8W1907064CP 584 8W1907064AQ 0529 0530 8W1907064BQ 565 8W1907064CQ 584 8W1907064Q 8W1907064CQ 0529 8W1907064AR 0530 0542 8W1907064BR 565 8W1907064CR 584 8W1907064R 8W1907064CR Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5789 Damage Code: 0039 Labor Operations: Software Update 0151 0000 Time stated on the diagnostic protocol (Max 100 TU) Comfort system central control module replace 5789 55XX See SRT with associated operations GFF No allowance 0 TU Part Number 8W0* Diagnostic Time: Page 4 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Claim Comment: Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB #2058452/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity 8W1907064* Comfort system central control module 01 as needed Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: TSB 2011732, 00 Software Version Management (SVM), operating instructions. All part and service references provided in this TSB (2058452) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 5 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.