T-SB-0038-21 Rev

T-SB-0038-21
Rev2
June 2, 2021
Battery Maintenance During PDS
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2022
4Runner, 86, Avalon, Avalon
HV, C-HR, Camry, Camry
HV, Corolla, Corolla Cross,
Corolla Hatchback, Corolla
HV, Highlander, Highlander
HV, Mirai, Prius, Prius
Prime, RAV4, RAV4 HV,
RAV4 Prime, Sequoia,
Sienna HV, Tacoma,
Tundra, Venza HV
ADDITIONAL INFORMATION
REVISION NOTICE
October 22, 2021 Rev2:
 Applicability has been updated to include 2022 model year C-HR and Tundra vehicles.
August 27, 2021 Rev1:
 Applicability has been updated to include 2022 model year 86 and Corolla Cross vehicles.
Any previous printed versions of this bulletin should be discarded.
Introduction
A battery in a stored vehicle is subject to conditions that can reduce its performance and service
life. These conditions include storage period, temperature, parasitic drain, and battery load.
Because of these factors, battery inspection and maintenance are required in order to ensure
proper operation and optimal battery life.
As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or
failed batteries due to lack of maintenance. It is the dealer’s responsibility to maintain the specified
State-Of-Charge (SOC) of the vehicle’s battery while in stock and ensure proper SOC at delivery.
To eliminate customer service concerns due to an undercharged battery during the first few weeks
of ownership, ALL dealers should test the auxiliary (12V) battery and recharge, if necessary,
no more than 48 hours before delivery to the customer.
CAUTION
Refer to the precautions listed in the Battery Diagnostic Tool DCA-8000 Instruction Manual.
© 2021 Toyota Motor Sales, USA
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T-SB-0038-21
Rev2
June 2, 2021
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Battery Maintenance During PDS
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
DSS-5000 Battery Diagnostic Tool*
DSS-5000P T
1
DCA-8000 Battery Diagnostic Tool*
DCA-8000P T
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
Techstream 2.0
Techstream Lite
PART NUMBER
QTY
TSADVUNIT
ADE
Techstream Lite (Green Cable)
TS2UNIT
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 16.20.027 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2021 Toyota Motor Sales, USA
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T-SB-0038-21
Rev2
June 2, 2021
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Battery Maintenance During PDS
Battery Inspection Procedure
Test the auxiliary (12V) battery using the DSS-5000 Battery Diagnostic Tool’s In Vehicle Test
mode or the DCA-8000 Battery Diagnostic Tool’s Advanced Battery Test mode. ALWAYS perform
the battery test directly on the battery terminals, avoid testing the battery using alternate charging
posts or grounds.
IMPORTANT NOTE FOR HYBRID/FUEL CELL VEHICLES
In hybrid/fuel cell vehicles, the DCA-8000 Battery Diagnostic Tool is to be used ONLY on the
auxiliary (12V) battery.
NOTE
 ALL vehicles MUST be inspected using the DCA-8000 Battery Diagnostic Tool no more than 48 hours
BEFORE delivery to the customer.
 Ensure ALL doors stay closed and lights remain OFF during battery testing and charging.
 For details on how to use the battery diagnostic station, refer to the DCA-8000 Instruction Manual
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
Battery Inspection Results
Once the test completes, proceed with one of the procedures below according to the
battery condition results.
 Battery Condition: “GOOD BATTERY”
Return the battery to service.

Battery Condition: “GOOD-RECHARGE”
Fully charge the battery using the DCA-8000 Battery Diagnostic Tool’s Manual Charge
mode and return it to service.

Battery Condition: “BAD CELL-REPLACE”
Replace the battery.

Battery Condition: “REPLACE BATTERY”
Replace the battery.

Battery Condition (DSS-5000 ONLY):
“USE DCA-8000 ADVANCED BATTERY DIAGNOSTICS”
Test the auxiliary (12V) battery using the DCA-8000 Battery Diagnostic Tool’s
Advanced Battery Test mode.
© 2021 Toyota Motor Sales, USA
T-SB-0038-21
Rev2
June 2, 2021
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Battery Maintenance During PDS
Battery Replacement Procedure
If a vehicle battery needs to be replaced for a
warrantable condition, complete a Warranty
Battery Label and affix it to the failed battery for
proper warranty parts and claim processing.
Include the Vehicle Identification Number
(VIN) and warranty code on the Warranty
Battery Label.
Figure 1.
Periodic Battery Maintenance
In addition to this pre-delivery battery test, periodic battery maintenance is still required for stored
vehicles. If your dealership is in an area subject to extreme temperatures (hot or cold), periodic
maintenance may need to be performed more frequently.
If the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
To reduce parasitic battery drain on vehicles, other than Mirai, that are placed in storage for
one week or more, the negative (–) battery cable should ALWAYS be disconnected to reduce
battery discharge. When the negative (–) battery cable is reconnected, check and reset electrical
components, such as the clock, radio, etc., and re-initialize ALL applicable systems/functions.
Refer to the appropriate model and year Repair Manual for specific details.
© 2021 Toyota Motor Sales, USA