A9121532064966_1

91 TopView: Overhead view is sporadically not visible
91 21 53 2064966/1 November 17, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Audi e-tron
GT, Audi
RS e-tron
GT
2022
All
Front and rear view camera system and two side cameras
Condition
Customer states:
 The overhead image on the right side of the
screen is sporadically not displayed correctly.
 A black box might be overlaid over the picture
(Figure 1).
 The overhead image is shown correctly after
approximately 15 seconds or if the “camera”
button is pressed. The regular rear-view image
is correctly displayed on the left side of the
display (Figure 2).
Figure 1. A black box is overlaid over the overhead view
image.
Page 1 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 2. The expected overhead view display.
Workshop findings:
 The customer concern can be reproduced.
 No relevant DTCs are stored.
Technical Background
Incorrect adaption/parameter setting.
Production Solution
Optimized adaption/parameter set in production.
Service
Applies to vehicles with high-voltage components:
To prevent charging of the high-voltage battery during the software update, the high-voltage cable is to be
removed BEFORE entry of the SVM code on vehicles with high-voltage components.
Page 2 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Charging the high-voltage battery during a software update can damage the high-voltage components.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the driver assistance system control module, J1121 (address word 00A5) using the SVM action code
as listed in the table below, if necessary:
Note:
Since the driver assistance system control module, J1121 (address word 00A5) adaption and parameters are
updated, it is possible that the customer’s driver-assist settings are reverted to factory settings. Please inform the
customer about this system behavior before running the update.
Model
Old Target
Data
Container
Number
Audi e-tron
GT, Audi RS
e-tron GT
*
Old Target
Data
Container
Version
*
New Target
New Target
SVM Code
Data Container Data Container Input
Number
Version
(or higher)
(or higher)
No Change
Newest
available
A5A014
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9093
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for DTCs) 0151 0000
Time stated on
the diagnostic
protocol (Max
50 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Page 3 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Claim Comment:
As per TSB #2064966/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2039206, 00 How to watch TSB videos.
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2064966) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.