A9121542064986_1

91 The service interval cannot be checked in the MMI
91 21 54 2064986/1 November 17, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Audi e-tron
GT, Audi
RS e-tron
GT
2022
All
Service two-years interval
Condition
Customer states:
 The service interval cannot be checked in the MMI.
 The menu option CAR >> Settings & service >> Service interval that is described in the Owner's Manual does
not exist.
 It is possible to check the service interval on the myAudi app.
Technical Background
The Owner's Manual does not reflect the current technical status implemented in the vehicle with regard to
checking the service interval. It is not possible to check the service interval via the MMI on this vehicle.
The service interval display on the Audi virtual cockpit informs the driver automatically one month before the next
service is due.
It is possible to check the service interval on the myAudi app.
Production Solution
Not applicable.
Service
Explain the Technical Background to the customer.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Page 1 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional Information
All part and service references provided in this TSB (2064986) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.