2064824/3
Service Bulletin Details
Public Details for: 2064824/3
Bentayga hybrid - left hand rear jacking block replacement and coolant pipe check (sc 21/38). Technical background due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - figure 1
Models from 2023
| 2023 BENTLEY BENTAYGA HYBRID |
Models from 2022
| 2022 BENTLEY BENTAYGA HYBRID |
Models from 2021
| 2021 BENTLEY BENTAYGA HYBRID |
Field campaign Bentayga Hybrid - Left hand rear jacking block replacement and coolant pipe check (SC 21/38) China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2064824/3 No. Campaign EC21 number Note Type US code Vehicle data Bentayga Hybrid Sales types Type 4V14F9 4V14F9 4V14F9 MY 2021 2022 2023 Brand Designation Engine code E * E * E * Gearbox code * * * Final drive code * * * Chas is numbers Manufacturer Filler Type Filler MY Factory From SJA SJA * * * * Documents Document name master.xml sc2138vinlist.pdf * * * * * * To 037638 039963 011077 011177 Prod from Prod to EC21 Bentayga Hybrid - Left hand rear jacking block replacement and coolant pipe check (SC 21/38) Notes Transaction No.: 2064824/3 Release date: 04-Nov-2021 Repair instructions Technical background Due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - Figure 1 (point A) the original left hand rear jack block must be replaced Figure 1 Figure 2 shows the clash condition looking from the underside towards the left hand rear jack block and pipe (circled) Figure 2 • Figure 3 shows the original jack block NOTE: The area (circled) shows excess material which can clash with the pipe Figure 3 • Figure 4 shows the replacement jack block 4M0 802 847B Figure 4 Remedy • The left hand jack block requires replacement • A visual inspection of the high voltage system coolant pipe (situated adjacent to the left hand jack block) is required NOTE: Depending on the outcome of the inspection, the coolant pipe may require replacement (Refer the Work section) Customer notification Ensure the instructions within this service campaign are conducted at the nearest opportunity Make a note of the required action on the workshop order before it is signed by the customer If it is omitted to perform the work required during a workshop visit, the customer should be notified You should also pass on this information to your new and used car sales departments to allow affected vehicles to be checked and repaired immediately Warranty accounting instructions Warranty type 710 or 790 Damage service number EC 21 Damage code 00 66 Section 1 (All VIN’s) Labour Labour operation code 68 91 41 00 Time 10 TU Criteria 01 Section 2 only Labour Labour operation code 93 86 19 30 (Use 99 index until 11/11/21) Time 220 TU (includes road test) Genuine parts All VIN’s Part number Description Quantity 4M0 802 847B Left hand rear jacking block 1 The following parts should only be ordered in the event that the coolant pipe is required to be replaced as per the instructions within the Work section (Section 2) Part number Description Quantity 4M0 122 175L Left hand coolant pipe assembly 1 N906 869 01 Spring band clips 3 Refer to ETKA Coolant As required 5Q0 121 809A Anti tamper lock for the high voltage coolant reservoir cap 1 Parts supply The required replacement parts must be ordered from Bentley Motors Limited Crewe or through your regional Bentley parts distribution centre Parts despatch control Not applicable Repair instructions Notes Technical background Due to possible a clash condition between the high voltage system coolant pipe and the left hand rear jack block - Figure 1 (point A) the original left hand rear jack block must be replaced Figure 1 Figure 2 shows the clash condition looking from the underside towards the left hand rear jack block and pipe (circled) Figure 2 • Figure 3 shows the original jack block NOTE: The area (circled) shows excess material which can clash with the pipe Figure 3 • Figure 4 shows the replacement jack block 4M0 802 847B Figure 4 Check If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro) refer to the Identification section Should neither be evident (“Repair history” or applicable paint marks) carry out the required work in accordance with these instructions Genuine parts All VIN’s Part number Description Quantity 4M0 802 847B Left hand rear jacking block 1 The following parts should only be ordered in the event that the coolant pipe is required to be replaced as per the instructions within the Work section (Section 2) Part number Description Quantity 4M0 122 175L Left hand coolant pipe assembly 1 N906 869 01 Spring band clips 3 Refer to ETKA Coolant As required 5Q0 121 809A Anti tamper lock for the high voltage coolant reservoir cap 1 Work • Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel • Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system Section 1 - Left hand rear jacking block replacement and coolant pipe check 1) Remove the left hand rear jack block assembly and fixings as shown in Figure 5 Figure 5 • Dispose of all parts as per all local environmental guidelines 3) Conduct a thorough inspection of the coolant pipe (Figure 6) Figure 6 NOTE: In the event the coolant pipe has no signs of a clash condition Or Has very light scratches due to minimal contact between the jack block and coolant pipe (as shown in Figure 7 - Arrows) - No further action is required - Carry out Section 1 (step 4) Figure 7 IMPORTANT: In the event the coolant pipe has signs of damage for example: • Damage to the pipe is clearly visible • The pipe is dented or distorted • The pipe is worn/chaffed or has signs of rubbing IMPORTANT: Should any of the afore mentioned issues be applicable the operative MUST conduct Section 2 to completion VERY IMPORTANT: Should a coolant leak be evident, the operative MUST raise a technical DISS query and attach clear photos of the following: • Coolant leak • Condition of the pipe • High voltage coolant level in reservoir • Full ODIS log IMPORTANT: Await feedback before conducting any further work 4) Should no issues be evident regarding the coolant pipe the operative must fit the replacement left hand jack block - 4M0 802 847B as per the applicable Maintenance chapter (Elsa Pro) Section 2 - Coolant pipe replacement 1) Referring to the applicable Rep.Gr - Remove the left hand undersheets 2) Referring to Rep.Gr 19 - Drain the high voltage coolant circuit - Draining, filling and bleeding the high-voltage coolant circuit 3) Replace the coolant pipe assembly (Figure 8) noting the following: • Order and replace the clips (x3) shown at (Point A) • The clip shown at (Point B) is part of the assembly and therefore does not require ordering Figure 8 4) Referring to Rep.Gr 19 - Fill the high voltage coolant circuit - Draining, filling and bleeding the high-voltage coolant circuit • Fit a new Anti tamper lock to the high voltage coolant reservoir cap - Refer to Rep.Gr 19 - Draining, filling and bleeding the high-voltage coolant circuit 5) Fit the replacement left hand rear jack block 4M0 802 847B as per the applicable Maintenance chapter (Elsa Pro) 6) Conduct a short road test • Check that no coolant leaks are evident • Confirm the high voltage coolant level is correct • IMPORTANT: Should a coolant leak be evident or the coolant level has dropped please raise a technical DISS query and await feedback before conducting any further work Or In the event that no issues are evident, raise a non technical DISS query confirming the coolant pipe assembly and the left hand jack block was successfully replaced, ensure a clear description of the issue(s) found with the original coolant pipe and clear photos of the issue(s) are attached Identification The fitment of the replacement left hand rear jack block (4M0 802 847B) confirms completion Repair instructions Notes SJAA414V9MC037638 SJAA414V0MC038516 SJAA314V3MC038738 SJAA314V9MC038968 SJAA414V9MC039194 SJAA414V2MC037660 SJAA314V2MC038519 SJAA414V7MC038741 SJAA314V0MC038972 SJAA414V4MC039197 SJAA414V9MC037705 SJAA314V8MC038525 SJAA414V2MC038744 SJAA414V1MC038976 SJAA414V0MC039200 SJAA414V6MC037709 SJAA314V3MC038528 SJAA314V4MC038747 SJAA314VXMC038980 SJAA314V2MC039203 SJAA414V1MC037732 SJAA314V9MC038534 SJAA314V4MC038750 SJAA414V0MC038984 SJAA314V8MC039206 SJAA414V1MC037746 SJAA414VXMC038538 SJAA314VXMC038753 SJAA314V6MC038989 SJAA414V7MC039209 SJAA414V3MC037750 SJAA314V8MC038542 SJAA314V5MC038756 SJAA414V1MC038993 SJAA314V3MC039212 SJAA314VXMC037764 SJAA414V0MC038550 SJAA414V4MC038759 SJAA314V5MC038997 SJAA314V9MC039215 SJAA414V1MC037780 SJAA414V8MC038554 SJAA314V0MC038762 SJAA414V3MC039000 SJAA314V6MC039219 SJAA314V4MC037839 SJAA314V1MC038558 SJAA314V6MC038765 SJAA314V5MC039003 SJAA314V8MC039223 SJAAJ2ZV6MC037863 SJAA414V7MC038562 SJAA414V5MC038768 SJAA414V6MC039007 SJAA414V9MC039227 SJAA314V1MC037894 SJAA314V2MC038567 SJAA414V5MC038771 SJAA414V1MC039013 SJAA414V0MC039231 SJAA414V2MC037917 SJAA314V4MC038571 SJAAJ2ZV1MC038774 SJAA314V5MC039017 SJAA314V4MC039235 SJAA314V4MC037937 SJAA414V3MC038574 SJAA414V6MC038777 SJAA414V0MC039021 SJAA314V1MC039239 SJAAJ2ZV4MC037943 SJAA414V9MC038577 SJAA414V8MC038781 SJAA314V4MC039025 SJAA314V4MC039249 SJAA314VXMC037960 SJAA314V5MC038580 SJAA414V9MC038787 SJAA314V1MC039029 SJAA314V8MC039254 SJAA414V4MC038003 SJAA314V2MC038584 SJAA314V5MC038790 SJAA314V3MC039033 SJAA414V9MC039258 SJAA414V1MC038007 SJAA314V8MC038587 SJAA414V4MC038793 SJAA314V4MC039042 SJAA414V0MC039262 SJAAJ2ZV9MC038098 SJAA414V1MC038590 SJAA414V5MC038799 SJAA414V5MC039046 SJAA314V2MC039265 SJAA414V8MC038103 SJAA314V3MC038593 SJAA414V3MC038803 SJAA414V0MC039049 SJAA314VXMC039269 SJAA314V5MC038112 SJAA314V9MC038596 SJAA414V0MC038807 SJAA314V9MC039053 SJAA414V5MC039273 SJAA314V4MC038134 SJAA414V8MC038599 SJAA414V0MC038810 SJAA314V4MC039056 SJAA414V0MC039276 SJAA814V0PC038234 SJAA314V8MC038606 SJAA414VXMC038815 SJAA314VXMC039059 SJAA314V2MC039279 SJAA614V1PC038247 SJAA314V3MC038609 SJAA314V1MC038818 SJAA314VXMC039062 SJAA314V2MC039282 SJAA314VXMC038266 SJAA314V3MC038612 SJAA314V1MC038821 SJAA414V4MC039068 SJAA314V8MC039285 SJAA314V4MC038277 SJAA314V0MC038616 SJAA414V0MC038824 SJAA314V0MC039071 SJAA314V3MC039288 SJAA314V1MC038298 SJAA414V1MC038623 SJAA414V6MC038827 SJAA414VXMC039074 SJAA314V3MC039291 SJAA314VXMC038302 SJAA414V9MC038627 SJAA414V8MC038831 SJAA314V1MC039077 SJAA314V9MC039294 SJAA314V2MC038312 SJAA414V9MC038630 SJAAJ2ZV4MC038834 SJAA414V5MC039080 SJAA314V4MC039297 SJAA314V3MC038321 SJAA414V4MC038633 SJAA314V5MC038837 SJAA414V0MC039083 SJAA414V4MC039300 SJAA314V9MC038324 SJAA314V6MC038636 SJAA414V1MC038847 SJAA414V8MC039087 SJAA414VXMC039303 SJAA314V9MC038341 SJAA414V5MC038642 SJAA314V5MC038854 SJAA414VXMC039091 SJAA314V1MC039306 SJAA314V6MC038345 SJAA314V9MC038646 SJAA314V2MC038858 SJAA314V1MC039094 SJAA414V0MC039309 SJAA314V5MC038353 SJAA414V8MC038649 SJAA314V2MC038861 SJAA414V0MC039097 SJAA414V2MC039313 SJAA414V6MC038357 SJAA414V8MC038652 SJAA414V1MC038864 SJAA314V5MC039101 SJAA414VXMC039317 SJAA414V2MC038369 SJAA314VXMC038655 SJAAJ2ZV8MC038867 SJAA414V4MC039104 SJAA414V1MC039321 SJAA314VXMC038378 SJAA314V5MC038658 SJAA414V7MC038870 SJAA314V6MC039107 SJAA414V7MC039324 SJAA314V1MC038382 SJAA314V5MC038661 SJAA414V2MC038873 SJAA314V8MC039111 SJAA414V2MC039327 SJAA314V0MC038387 SJAA414V4MC038664 SJAA414V8MC038876 SJAA314V3MC039114 SJAA314V9MC039330 SJAA314V4MC038392 SJAA414V1MC038668 SJAA414V3MC038879 SJAA314V9MC039117 SJAA414V8MC039333 SJAA314V1MC038396 SJAA414V1MC038671 SJAA414V0MC038886 SJAA314V9MC039120 SJAA414V3MC039336 SJAA314V7MC038399 SJAA314V3MC038674 SJAA414V2MC038890 SJAA314V4MC039123 SJAA414V9MC039339 SJAA314V7MC038404 SJAA314V0MC038678 SJAA414VXMC038894 SJAA314V1MC039127 SJAA414V9MC039342 SJAA314VXMC038414 SJAA414V4MC038681 SJAAJ2ZVXMC038899 SJAA414V5MC039130 SJAA314V0MC039345 SJAA314V8MC038430 SJAA314V8MC038685 SJAA414V9MC038904 SJAA414V6MC039136 SJAA414V1MC039349 SJAA314V2MC038438 SJAA314V3MC038688 SJAA414V6MC038908 SJAA314V4MC039140 SJAA414V3MC039353 SJAA314V6MC038443 SJAA314V3MC038691 SJAA314V2MC038911 SJAA414V3MC039143 SJAA414V9MC039356 SJAA314V5MC038448 SJAA314V9MC038694 SJAA314VXMC038915 SJAA414V9MC039146 SJAA414V0MC039360 SJAA314V8MC038461 SJAA314V4MC038697 SJAA314V7MC038919 SJAA314V7MC039150 SJAA414V6MC039363 SJAA314V7MC038466 SJAA314V2MC038701 SJAA414V2MC038923 SJAA414V8MC039154 SJAA414V3MC039367 SJAA314V2MC038469 SJAA414V3MC038705 SJAA314V6MC038927 SJAA314V1MC039158 SJAA314VXMC039370 SJAA314V5MC038482 SJAA414V5MC038706 SJAA414V1MC038931 SJAA414V7MC039162 SJAA414V9MC039373 SJAA414V6MC038486 SJAA314V5MC038708 SJAA314V5MC038935 SJAA414V4MC039166 SJAA414V4MC039376 SJAA314V8MC038489 SJAA314V5MC038711 SJAA314V0MC038938 SJAA314V2MC039170 SJAAJ2ZV7MC039380 SJAA414V3MC038493 SJAA314V6MC038717 SJAA414V6MC038942 SJAA314V8MC039173 SJAA414V1MC039383 SJAA414V0MC038497 SJAA314V6MC038720 SJAA314VXMC038946 SJAA314V3MC039176 SJAA414V7MC039386 SJAA314V3MC038500 SJAA414V5MC038723 SJAA414V5MC038950 SJAA314V9MC039179 SJAA414V2MC039389 SJAA314V0MC038504 SJAA314V7MC038726 SJAA314V7MC038953 SJAA314V9MC039182 SJAA414V2MC039392 SJAA314V6MC038507 SJAA414V6MC038729 SJAA314V2MC038956 SJAA314V4MC039185 SJAA414V8MC039395 SJAA414VXMC038510 SJAA314V2MC038732 SJAA414V8MC038960 SJAA314VXMC039188 SJAAJ2ZV4MC039398 SJAAJ2ZV6MC038513 SJAA314V8MC038735 SJAA314V1MC038964 SJAA414V3MC039191 SJAA314V8MC039402 SJAA414V9MC039406 SJAA414V1MC039528 SJAA414V2NC039684 SJAA414V3NC039824 SJAA414V8NC011081 SJAA414V4MC039409 SJAA314VXMC039532 SJAA414VXNC039688 SJAA414V0NC039828 SJAA414V3NC011084 SJAA414V6MC039413 SJAA314VXMC039546 SJAA414VXNC039691 SJAA414V2NC039832 SJAA414V9NC011087 SJAA414V1MC039416 SJAA414V9MC039549 SJAA414V3NC039709 SJAA614V3PC039867 SJAA414V9NC011090 SJAA414V7MC039419 SJAA414V0MC039553 SJAA414V5NC039713 SJAA814V2PC039868 SJAA414V1NC011097 SJAA314V3MC039422 SJAA414V6MC039556 SJAA414V2NC039717 SJAA72ZV2PC039869 SJAA414V8NC011114 SJAA414V2MC039425 SJAA414V3MC039563 SJAA414V2NC039720 SJAA72ZV9PC039870 SJAA414V8NC011128 SJAA314V6MC039429 SJAA414V5NC039579 SJAA414V8NC039723 SJAA614V7PC039872 SJAA414V7NC011136 SJAA414V3MC039434 SJAA414V0NC039585 SJAA414V7NC039728 SJAA614V9PC039873 SJAA414V2NC011139 SJAA414V9MC039437 SJAA414V3NC039595 SJAA414V0NC039733 SJAA814V8PC039874 SJAA414V2NC011142 SJAA414V9MC039440 SJAA414V7NC039602 SJAA414V5NC039744 SJAA614V2PC039875 SJAA414V8NC011145 SJAA414V0MC039455 SJAA414V4NC039606 SJAA414V6NC039753 SJAA814V1PC039876 SJAA414V1NC011150 SJAA314V3MC039470 SJAA414V1NC039613 SJAA414V1NC039756 SJAA614V6PC039877 SJAA414V2NC011156 SJAA414V4MC039474 SJAA414V9NC039620 SJAA414V7NC039759 SJAA814V5PC039878 SJAA414V8NC011159 SJAA414VXMC039480 SJAA414V9NC039634 SJAA414V7NC039762 SJAA72ZV5PC039879 SJAA414VXNC011163 SJAA314V9MC039487 SJAA414VXNC039643 SJAA414V2NC039765 SJAA414V4NC039881 SJAA414V7NC011167 SJAA414VXMC039494 SJAA414V9NC039651 SJAA414VXNC039772 SJAA414VXNC039898 SJAA414V7NC011170 SJAA414V7MC039498 SJAA414V4NC039654 SJAA414V9NC039780 SJAA414V8NC039902 SJAA414V2NC011173 SJAA414V7MC039503 SJAA414VXNC039657 SJAA414V4NC039797 SJAA414V3NC039922 SJAA414VXNC011177 SJAA414VXMC039513 SJAA414VXNC039660 SJAA414V3NC039807 SJAA414V5NC039954 SJAA414V9MC039518 SJAA414V1NC039675 SJAA414V7NC039812 SJAA414V6NC039963 SJAA314V2MC039525 SJAA414V9NC039679 SJAA414V8NC039818 SJAA414V6NC011077