NTB21-097
Service Bulletin Details
Public Details for: NTB21-097
Water leak at top front corners of windshield if you confirm a water leak is present at either top front corner of the windshield, or water stains are present on the headliner, or on one or both interior front pillar garnish. Action
- 2021 -
Models from 2021
2021 NISSAN ROGUE |
Classification: BT21-020 Reference: Date: NTB21-097 October 20, 2021 WATER LEAK AT TOP FRONT CORNERS OF WINDSHIELD APPLIED VEHICLES: APPLIED GRADES: 2021 Rogue (T33) All with either roof rails or roof side moldings IF YOU CONFIRM A water leak is present at either top front corner of the windshield, OR Water stains are present on the headliner, or on one or both interior front pillar garnish. ACTION Remove both roof rails, or roof side moldings, and replace the leading plastic clip using the Service Procedure starting on Page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/6 SERVICE PROCEDURE 1. For “S” and “SV” grade vehicles that are equipped with roof side moldings (lay flat and do not have cross bar mounting bolts), skip to step 3. 2. Access the cross bar (roof rack) mounting bolts. If cross bars are mounted, remove all eight (8) cross bar mounting bolts on the LH and RH sides of the vehicle, and then remove both cross bars from the vehicle. If cross bars are not mounted, as shown in Figure 1, remove the four (4) roof rail covers and then all eight (8) bolts. HINT: Vehicles that do not have cross bars will have roof rail covers over the bolts that are intended to hold the cross bars, as shown in Figure 1, Figure 2 and removed in Figure 3. Roof rail covers Figure 1 Roof rail cover removed Roof rail cover Cross bar bolts (2 of 8 shown) Figure 2 2/6 Figure 3 NTB21-097 3. Remove the LH roof rail or roof side molding. For roof rails refer to the ESM: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > EXTERIOR > REMOVAL AND INSTALLATION > ROOF RAIL For roof side molding, refer to the ESM: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > EXTERIOR > REMOVAL AND INSTALLATION > ROOF SIDE MOLDING The following steps and figures reference roof rails. Roof side moldings are similar. 4. Detached roof rail clip Remove any roof rail clips that may have detached from the roof rail (Figure 4), and then reattach them to the roof rail. Figure 4 5. Inspect the remaining roof rail clips still attached to the roof rail, and confirm that they are completely seated, as shown in Figure 6. Seat the roof rail clips as needed. Completely seated Unseated Figure 6 Figure 5 3/6 NTB21-097 6. If present, remove any sealer and remaining pieces of the roof rail clip that are present from the leading roof rail clip hole. Sealer Remove any remaining sealer with Isopropyl Alcohol. Ensure that the paint is not damaged. If paint damage occurs, follow Nissan paint guidelines. 7. Remove the old roof rail white plastic clip. 8. Install a new roof rail clip, as shown in Figure 8. Figure 7 Roof rail clip Figure 8 9. Remove the black seal from the roof rail clip, and discard seal. Roof rail clip with seal removed Figure 9 4/6 NTB21-097 10. Apply a small bead of silicone sealer around the hole that was cleaned in step 6 on page 4. Silicone sealer Figure 10 11. Reinstall the roof rail, or roof side molding, in the reverse order of disassembly. For roof rail, torque the cross bar bolts to 9-10 N•m (0.91-1.00kg-m, 80-88 in-lbs) Confirm that all clips are secured. 12. Perform steps 3-11 on RH side of the vehicle, and then proceed to step 13. 13. Reinstall any remaining vehicle components (cross bars or roof rail covers). Confirm that the remnants of any remaining sealer or debris have been removed from the vehicle. 5/6 NTB21-097 PARTS INFORMATION (1) (2) DESCRIPTION PART NUMBER QUANTITY Clip 73857-6RR0A 2 Loctite 5900 RTV Sealant (1) 999MPLT5900P As needed Isopropyl Alcohol (2) Shop supply Order this item through the Nissan Maintenance Advantage program: Phone 877-NISNMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. Available through local source. CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: (1) DESCRIPTION PFP OP CODE SYM DIA FRT Install clips and sealer both sides (1) BX7RAA ZE 32 0.5 Reference the Parts Information table above and use the Clip as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE October 20, 2021 NTB21-097 DESCRIPTION Original bulletin published 6/6 NTB21-097