S2108000270

Case Number: S2108000270
Release Date: November 2021
Symptom/Vehicle Issue: Sky Slider Power Top Does Not Operate, New Power Top Motors Will
Not Power Operate To Calibrate
Customer Concern/Technician Observation: Owner complains the sky slider top does not
open. Technician observed the power motors do not operate, power top motors may have been
replaced and will not calibrate or power up.
Repair Procedure: The cluster provides warning messages when ignition/cluster is first turned on
and or during a top to operate command. If no EVICT messages seen below, check to see if the rear
wiper motor will turn on. If the rear wiper does not function, check the BCM roof sense ground circuit,
Pg 1-2.
EVIC Power Top Status Messages
If "OBSTRUCTED", the IC shall display POWER TOP-NOT AVAILABLE-OBSTACLE DETECTED.
If "SPEED_INH“(Speed above 60 MPH) the IC shall display POWER TOP-NOT AVAILABLE-SPEED TOO
HIGH
If "COLD_INH“ (Temperature below -4F), the IC shall display POWER TOP-NOT AVAILABLE-TEMP TOO
LOW
EVIC Power Top Calibration Status Messages
If "PT_UNCAL“(Power Top not calibrated), the IC shall display POWER TOP-NOT AVAILABLE-PRESS AND
HOLD TO CALIB
If "PT_CAL_IN_PROG“ (Power Top calibration in progress), the IC shall display POWER TOP-NOT
AVAILABLE-CALIB IN PROGRESS
If "PT_CAL_INTERUPT“(Power Top calibration interrupted) , the IC shall display POWER TOPCALIBRATION INCOMPLETE
If "PT_CAL_COMPLETE“ (Power Top calibration successful), the IC shall display POWER TOP-CALIB
COMPLETE
If "PT_UNCAL_ENG_OFF“ (Power Top not calibrated and engine off), the IC shall display AUTO
POWER TOP-NOT AVAILABLE-PRESS AND HOLD
Pg 1
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.4 11/05/2021
Check pin 14, Q997 circuit, C5 connector at the BCM for proper grounding.
Wiper Motor, Rear
Pg2
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.4 11/05/2021