S1623000034 Rev.

Service Bulletin Details

Public Details for: S1623000034 Rev.

Water leak from overhead console, a pillar and or headliner. Sunroof drain tube inspection.


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Case Number: S1623000034 Rev A
Release Date: November 2021
Symptom/Vehicle Issue: Water Leak From Overhead Console, A Pillar And Or
Headliner. Sunroof Drain Tube Inspection.
Discussion: Owner states the overhead console, A Pillar, or headliner area has a
water leak. Carpet wet complaint due to front and/or rear sunroof drain tube missing
and/or misrouted. See below images. Refer to Service Information for instructions on
lowering the headliner to inspect the sunroof drain tubes and their installation.
Missing Sunroof front passenger drain tube
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.4 11/05/2021
Sunroof front passenger drain tube routing
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.4 11/05/2021
Sunroof, front driver drain tube routing
Sunroof, rear drain tube routing, passenger
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.4 11/05/2021


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